FAQs

Check out some popular questions from cruisers like you, or type relevant keyword(s) into the Search box below to help find answers to your own cruise questions.

FIRST THINGS FIRST

Q:Where do I board the ship in Sydney and Melbourne?
A:

Please see our Sydney and Melbourne wharf maps for details of where to board. The addresses are:

Sydney Melbourne
Overseas Passenger Terminal (OPT) Station Pier
Circular Quay West Waterfront Place, Port Melbourne, VIC
The Rocks, Sydney Cove, Australia  

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Q:Is the port accessible by public transportation from the city or the airport?
A:

Sydney

Yes, however this is not recommended. The nearest bus stop is Argyle Street/George Street in The Rocks, which is approximately 500 meters (a five minute walk) to the terminal. Fares and schedules are available on the Sydney buses website (www.sydneybuses.info). The nearest train station is Circular Cay which is approximately 500 meters (a five minute walk) to the terminal. Fares and schedules are available on the NSW City Rail website (www.cityrail.info). The bus stops, train station, and the terminal do not offer luggage assistance to/from the bus or train station and luggage trolleys are not permitted to leave the wharf area.

Melbourne

Yes, however this is not recommended. Melbourne’s Tullamarine Airport is located approximately 27 kilometres from the city centre. The airport is connected to the city by a regular bus service which arrives and departs from the bus terminal at Southern Cross Train Station. Fares and schedules are available on the Sky bus website (www.skybus.com.au). Southern Cross Train Station is located on Spencer Street in Melbourne’s central business district, approximately 3 kilometres from Station Pier. Trams run from the Southern Cross Train Station to Station Pier (Route 109). Fares and schedules are available on the Public Transportation Victoria website (http://ptv.vic.gov.au). The tram station is approximately a 10 minute walk to the cruise terminal. The train and tram stations do no offer luggage assistance to Station Pier and luggage trolleys are not permitted to leave the wharf area.

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Q:Is there parking at the terminal?
A:

Sydney

Short or long term parking is not permitted at the terminal. A three minute maximum drop off time is permitted and is enforced by Security Staff at the wharf. No parking is permitted in the lower George Street area from Argyle Street to Hickson Road. Parking is available at the Wilson Car Park, 155 George Street, under the Cahill Expressway and adjacent to the Four Seasons Hotel. It is about a five minute walk to/from the terminal. Otherwise a limited amount of metered parking is available within The Rocks area (applicable parking fees will apply).

Melbourne

There is no public parking available on Station Pier. There are a limited number of short term car parks available in the Waterfront Place precinct immediately adjoining Station Pier (applicable parking fees will apply). There is no long-term parking at Station Pier. Long-term parking is available at Melbourne’s Tullamarine Airport. Check the airport’s websites for parking rates (www.melbourneairport.com.au)

Passengers who arrive to the pier by private vehicle may be subject to vehicle inspections by port security. Once vehicles arrive to the terminal, drop off of passengers and luggage is permitted however parking is not permitted.

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Q:Does the terminal have luggage storage and trolleys?
A:

There are a limited number of luggage trolleys available at no charge at the terminal. However, these trolleys are for use in and around the terminal and are not permitted on board the ship. There are no luggage storage facilities at the terminal.

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Q:Is there wheelchair assistance at the terminal?
A:

Yes. Guests in need of assistance should make themselves known to the Carnival Representative at the terminal. Guests will be escorted onboard to the ships lobby area.

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Q:Can I check-in online?
A:

You sure can! You can access our online check-in system as soon as you are booked at www.carnival.com.au/alreadybooked. You will need to enter your first name, last name and booking confirmation. Your check in time can be selected 6 months before you sail. Your boarding pass and luggage tags can also be printed 6 months before you sail, as long as you have paid in full. If you need help with any aspect of online check-in please call or email us.

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Q:What is the benefit of online check-in?
A:

Online check-in will expedite your boarding process in the terminal. Once you have paid for your cruise in full and completed an online check-in, you will be able to print a boarding pass. On the day of your cruise, you will simply need to go through a documentation verification process after you arrive in the terminal.

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Q:When should I arrive at the terminal?
A:

Check-in times are staggered. Guests will only be allowed to check-in during their pre-selected check-in time, which can be chosen within the online check-in tool. This is to limit congestion and minimise wait times in the terminal. Guests in suites (JS,OS,O4,VS & GS) will have a designated VIP entrance for boarding. VIP guests may board anytime between 12.00 and at the latest an hour before departure for Melbourne departues, and anytime between 12.30 and at the latest an hour before departure for Sydney departures.

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Q:What is the latest time I can check-in for my cruise?
A:

Check-in closes one (1) hour prior to your cruise’s scheduled departure time as displayed on your e-ticket. Checking in after this time will cause you to miss your cruise and no refunds will be given.

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Q:What do I need to check-in?
A:

All guests must present their passport (or government issued photo ID for domestic cruises), visas (if applicable) and their boarding pass. It is also recommended that you carry any medication that you may need with you in your carry on. Final check-in will conclude one hour before sailing.

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Q:Do I need to complete an Outwards Passenger Card?
A:

Yes. All guests are required to present to Customs their passport and completed Outwards Passenger Card prior to embarkation. You will be provided with an Outwards Passenger Card at the terminal.

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Q:What is the Embarkation Process?
A:

Guests are required to show their cruise documents prior to entering the terminal. Once they enter the terminal, all guests must check in, then pass through customs and finally security before boarding the ship. Any large items and luggage must be checked in prior to entering the terminal.

Once you reach our check-in agent, you will need to present your passport (or photo ID) and boarding pass, and we will establish your Sail & Sign on board account. Once your registration is complete, you will be provided with your Sail & Sign Card.

Prior to going on board the ship, all guests’ photographs, including infants, will be captured through our APass kiosks. Your photo will be linked to your Sail & Sign card and will be used at security checkpoints when getting on and off our ship.

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Q:When can I expect to depart the ship after my cruise?
A:

All guests will be assigned a debarkation time the night before arrival back to home port.

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Q:Must I complete an Incoming Passenger Card?
A:

Yes, all guests must complete an Incoming Passenger Card. To expedite your debarkation process, this card should be completed prior to departing the ship and must be presented for Biosecurity Clearance. The Incoming Passenger Cards will be collected in the terminal.

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Q:What is the process for Quarantine Biosecurity Clearance?
A:

Department of Agriculture, Fisheries and Forestry (DAFF) Biosecurity officers will assess disembarking passengers on board the ship the morning of arrival in home port. All guests will be required to declare all items of Biosecurity concern including any food, plant or animal products. Inspection of these items may be required. If you are not assessed on board the ship, DAFF Biosecurity officers will be available in the terminal. For details of products you can't bring into Australia please visit the DAFF website.

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Q:What happens to items that I declare on the Incoming Passenger Card?
A:

In many cases, items you declare will be returned to you after inspection. However, anything that presents a disease risk or that contains insects or larvae will be confiscated.

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Q:What is the Duty-Free allowance?
A:

All purchases that are made during your cruise are subject to Duty-Free Regulations. This includes purchases made on board the ship or in a port of call, including in a Duty-Free shop. Duty-Free Regulations are governed by the Australian Customs and Border Protection Service and can be found on their website: www.customs.gov.au

Tobacco: If you are aged 18 years or over, you can bring 50 cigarettes or 50 grams of cigars or tobacco products duty-free in to Australia. All tobacco products in accompanied baggage are included regardless of how or where they were purchased.

Alcohol: If you are aged 18 years or over, you can bring 2.25 litres of alcohol duty-free into Australia with you. All alcohol in accompanied baggage are included regardless of how or where they were purchased.

General Goods: If you are aged 18 years or over, you can bring up to A$900 worth of general goods into Australia duty-free. If you are under 18 years of age there is a A$450 limit. General goods include gifts, souvenirs, cameras, electronic equipment, leather goods, perfume, jewellery, watches and sporting goods.

As a reminder, guests will not be able to carry individual items in excess of 100 millilitres through airport security. Guests who have purchased liquids, aerosols or gel items such as alcohol, perfume or cosmetics, should pack them into their checked baggage.

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Q:Where do I collect my luggage?
A:

While on board, you will be given numbered debarkation tags to place on your luggage. Please fill out the information on the back of the tag and remember your zone number. When your zone is called, please proceed off the vessel to claim your luggage in the terminal. Luggage will be arranged based on zone numbers and assigned debarkation time. Therefore, if you debark before your assigned time, your luggage may not be in the terminal.

Guests may also choose to 'self-assist' which means you are willing and able to retain your luggage, and disembark with it. Instructions will be given to you prior to the day of debarkation. If you have any questions please contact Guest Services.

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Q:Do you offer cruises in the school holidays?
A:

If you are taking your kids, we recommend you check their holiday dates. The cruises we advertise for school holidays may not fit exactly within the holiday period for all schools. So check with your school, make your booking, pack your bags and bring the kids along!

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Q:Where can I find more information about passports, visas and vaccinations?
A:

Passports
Australian citizens, visit www.passports.gov.au.
New Zealand citizens, visit www.passports.govt.nz.
For citizens of other countries, please contact your relevant national authority.

Visas
Please contact your Travel Agent, relevant consulate or embassy or an online visa service for more information.

Vaccinations
Please contact your doctor or an approved public health travel advisory service such as the World Health Organisation (www.who.org), the Department of Foreign Affairs and Trade or Smart Traveller (www.smartraveller.gov.au).

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Q:Do I need travel insurance?
A:

Absolutely! As Australian Medicare, New Zealand ACC and private health insurance will not cover you for any medical costs onboard, all cruises (even cruises that do not visit foreign ports) require international travel insurance. We strongly recommend you organise your travel insurance at the time you pay your deposit.

For further information or to purchase travel insurance:

Please contact your Travel Agent .

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Q:If I am booking my own flights, what arrival and departure times do you recommend?
A:

Please ensure your flight arrives no later than four (4) hours before your cruise departure time. This should provide enough time to travel to the cruise terminal and check-in for your holiday of a lifetime.

If you are flying home on the day you leave the cruise, please ensure your flight departs no earlier than five (5) hours after your cruise arrives in port. This should help you to have a stress free return home from your relaxing cruise holiday.

When you are making your own flight bookings, missed connections are always a possibility…so the more time you allow for unforeseen delays at either end of your cruise, the better.

If you do need to make changes to your own flight bookings, your chosen airline may charge fees; so check their airfare conditions when you book.

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Q:How do I find out what Shore Excursions are available in each port and how can I book them?
A:

General Shore Excursion information is available in the Shore Excursions section of our website. You will be able to view prices of excursions as early as 75 days prior to your cruise. As numbers are limited, we recommend you book early. You can also book at the Shore Excursions desk once onboard.

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Q:How much do Shore Excursions cost?
A:

Excursion costs vary depending on the activity, itinerary and inclusions. We offer a wide range of excursions for all age groups and prices start from approximately AUD30 per person. Please refer to our website for detailed price lists.

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Q:Can I go on a Shore Excursion if I have limited mobility?
A:

It is usually no problem. We have a great range of Shore Excursions and many cater for people with various levels of mobility. For information on Shore Excursion accessibility, you can visit the Shore Excursions section of our website. Our helpful Shore Excursion Staff are available onboard to discuss individual excursions.

It is important to note that access to tender ports may be restricted and this may limit your excursion options. Do not worry if you cannot get off the ship, we still have plenty of fun activities for you to do onboard!

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Q:Can I get married or renew my vows onboard?
A:

You sure can! Please call your Travel Agent or contact Carnival Cruise Lines directly at 13 31 94 for Australia or 0800 442 095 for New Zealand to discuss your special day in more detail.

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Q:How much luggage can I bring?
A:

We recommend no more than two (2) bags per person. Each bag can be no bigger than 140cm x 60cm x 40cm and cannot weigh more than 32kg. It is important to remember that airlines may have different luggage restrictions.

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Q:Can my family and friends come with me to the wharf?
A:

Family and friends are welcome to share in your excitement and wave farewell from the Overseas Passenger Terminal at Sydney, however for security reasons they will be unable to come on board with you. Melbourne pier is only accessible to guests travelling on a cruise. 

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Q:When am I going to get my tickets?
A:

You can download your eTicket as early as 60 days prior to sailing, providing full payment and all your personal details, including Emergency Contact, have been provided.

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Q:Do I need luggage tags?
A:

Yes. Your Carnival Cruise Lines luggage tags will be included with your eTicket. Please ensure one (1) tag is printed, filled in and attached to each piece of luggage prior to arriving at the terminal on the day of departure. These tags will enable delivery of your luggage to your stateroom.

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Q:When should I book?
A:

As soon as you can! This will ensure that you have the greatest choice available. As families love to cruise, holiday periods can be very popular and sell out early, as do connecting staterooms. Keep this in mind, book early and get ready for the holiday of your life.

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Q:I take medication; do I need to let you know?
A:

Yes, all medical conditions or medication must be advised at the time of booking. We want you to be safe and comfortable on your cruise. You may want to bring a few extra days supply in case of any unforeseen delays.

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Q:Can I bring my medical equipment to use onboard?
A:

In most cases, yes. To ensure your medical equipment will work onboard, please advise your Travel Agent or our Cruise Contact Centre at the time of booking. We will then send you an information sheet and may ask you for more information. For safety reasons, your equipment will need to be checked prior to boarding.

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Q:How do I pay for my cruise?
A:

A deposit is required within 3 days of booking your cruise, and final payment prior to 75 days before departure.

Note that some special promotions may require different payment conditions. Please refer to promotional Terms & Conditions. Accepted payment methods for bookings made directly with Carnival Cruise Lines include:

Credit/Debit card: (1.5% service fee applies), we accept Visa, Mastercard, AMEX and Diners Club. Please contact our Customer Service department to make payment over the phone.

Via Internet banking, transferring payment into our account.
Please enter your 6 digit booking number in the payment reference field of your internet transfer, so we can apply your payment to the correct booking. (Should your bank not accept your 6 digit booking number in the payment reference field, please enter your full name)
It is also important that you email a payment confirmation, including your booking number, full name and cruise number, to CAUpayments@princesscruises.com. You may need to pay up to 3 business days (72 hours) in advance of the due date to ensure funds reach your booking in time.

For Australian residents our account details are as follows:
Account Name Carnival PLC
Bank: ANZ, Corner York & Market streets Sydney
BSB: 012 172
Account Number: 837204961

For New Zealand residents our account details are as follows:
Account Name: Carnival PLC
Bank: ANZ
Account Number: 01-1839-0222156-04

If your booking has been made through a Travel Agent, your payment and any queries relating to the payment of your cruise, must be made via your Agent.

For more information, please refer to the Payments section in our Terms & Conditions.

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Q:What is your smoking policy?
A:

Smoking on the ship is prohibited and only allowed in the designated exterior open deck areas. Guests are not allowed to smoke in the stateroom or outside on their balcony. You agree to strictly comply with Carnival’s non-smoking policy. Any violation of this policy shall, in the sole discretion of Carnival, constitute a material breach of this cruise contract. In the event of such breach, Guest forfeits all rights hereunder, including the right to remain on board. Carnival reserves the right to disembark the Guest(s), at any port, as determined by Carnival. Carnival shall not be liable for any refund or other compensation or damages whatsoever to any Guest disembarked pursuant to this provision, or who disembarks because another Guest is so disembarked. Guest and Carnival further agree that any violation of the non-smoking policy would also cause Carnival to incur damages, including but not limited to, loss of Guest goodwill, revenue, cleaning, maintenance and/or other costs. Guest and Carnival expressly acknowledge the difficulty of ascertaining the amount of such damages, and therefore agree that a reasonable estimate of the damages for any violation of the non-smoking policy is $250. Guest authorizes a charge in this amount as liquidated damages, as well as repatriation expenses (including airfare) against Guest’s on board charge account, without further notice, for any violation of the non-smoking policy.

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Q:What is the Liquor and Beverage Policy?
A:

A liquor and beverage consumption policy was created in order for Carnival to be able to control the liquor consumption of minors and the quantities consumed that lead to the disruptive behavior of others on board.

Liquor and Beverage Policy

Bringing Alcohol On Board - Embarkation Day:

Guests are prohibited from bringing alcoholic beverages on board.On embarkation day, each guest may bring a small quantity of non-alcoholic beverages on board and only in their carry-on luggage. A small quantity is considered a maximum of 12 bottles and/or cans, 600ml each or less.

All excessive quantities of non-alcoholic beverages (over 12 per person, sealed, unopened bottles/cans) will be confiscated and stored for safekeeping until the end of the voyage. The retained item(s) will be available for collection onboard in a designated location on the morning of debarkation. Unsealed liquids that are prohibited will be discarded, as well as any unclaimed items left after the voyage, and no compensation will be given in either case.

Large cooler restrictions:

Carnival Cruise Lines does not allow guests to bring large coolers on board its ships. However small, personal-sized coolers, no larger than 30x30x30cm for the purpose of housing small quantities of non-alcoholic beverages and/or medications are permitted as carry-on luggage. Screening and movement of large coolers through embarkation is an impediment to the boarding and security screening process. Therefore, large coolers are not permitted as carry-on or checked luggage.

Ports-of-Call:

Alcoholic beverages of any kind purchased in any Port-of-Call will be retained at the gangway, stored on board and held by Carnival until the end of the voyage.

Drinking Alcohol On Board:

The minimum age for the purchase and/or consumption of alcoholic beverages in the bars, lounges and gift shops is 18 years of age. In the event that Bar/Restaurant/Gift Shop staff are in question that a guest is less than 18 years old, they shall request picture identification, prior to serving the drink or selling the bottle of liquor.

Carnival reserves the right to refuse the sale of alcoholic beverages to anyone.

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Q:Are there restrictions on what I can bring on board?
A:

In order to maintain a safe and secure environment, Carnival prohibits bringing certain items onboard. Additionally, we reserve the right to confiscate (and destroy) any articles that in our discretion are considered dangerous or pose a risk or inconvenience to the safety and security of the ship, or our guests, and no compensation will be provided.

Confiscated Items:

  • • Alcohol of any kind
  • • Clothing irons and steamers (all Carnival ships offer laundry facilities with irons and ironing boards. Fleet-wide valet laundry service is also available for a nominal fee.)
  • • Electrical and household appliances (i.e. coffee makers, hot plates, toasters, etc.)
  • • Candles
  • • Heating Pads
  • • Incense
  • • Hookah pipes
  • Exceptions:

  • • Personal grooming devices such as hair dryers, flat irons, curling irons, and shavers, are allowed on board when used with proper caution. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark.
  • • Electronics such as laptops, cameras, cellular phones, etc. are allowed on board when used with proper caution.
  • • You can take a power board/strip (must be in good condition) onboard for charging your gadgets, but it must be in good working order and must NOT have a surge protector. All Power boards will be inspected, and if deemed safe, returned to you later on embarkation day. Power boards deemed a hazard will be confiscated and you will be offered a loan power board.
  • Prohibited Items - will be disposed of prior to boarding

  • • Large coolers (Small, personal-sized coolers no larger than 12" x 12" x 12" for the purpose of housing small quantities of non-alcoholic beverages and/or medications are permitted as carry-on luggage.)
  • • Alcohol of any kind
  • • Firearms (i.e. non-firing weapons and starter pistols)
  • • Ammunition (i.e. bullets, shot or missile that can be fired using a propellant)
  • • Imitation or replica weapons (i.e. de-commissioned weapons or those not capable of being fired, toy weapons, or any other item made, intended or adapted to be used as a weapon)
  • • Explosives or explosive component parts (i.e., detonators)
  • • Fireworks or Pyrotechnics (Except those previously approved in connection with a company stage production which have been properly manifested)
  • • Taser or electronic Stun Guns
  • • Pepper or Mace sprays
  • • Telescopic or regular batons
  • • Martial arts equipment (i.e., flails, throwing stars, belt buckle knives, etc.)
  • • Handcuffs, Brass Knuckles
  • • Compressed gas bottles/cylinders (Medical gas bottles/oxygen cylinders: Allowed in connection with a certified medical condition but cannot be packed in baggage. Oxygen cylinders must be delivered to guest services and stored in a designated safe area.)
  • • Knives with blades longer than 10.16 centimeters (Recreational dive knives are allowed onboard, but must be held in custody of the Guest Services Manager or chief security officer and must be checked out/in by the owner for dive excursions during the cruise.)
  • • Dive tanks (empty or full), diver spears/slings
  • • Household goods or tools of trade
  • • Volatile and highly flammable liquids such as cigarette lighter fluid
  • • Scissors with blades longer than four 10.16 centimetres
  • • NOTE: Large scissors of the type used by scrapbook, quilting enthusiasts are at times permitted with prior notification from the Security Services Department but are held onboard in the same manner as dive knives.
  • • Medical Marijuana, Kava
  • • Bicycles
  • • Surfboards - (Boogie Boards no more than 106.68 centimetres in length are allowed for use in port only)
  • • Scooters (only permitted if used for mobility - must be stored in guest's stateroom)
  • • Boats/canoes
  • • Segway's
  • • Any footwear with wheels, i.e. Heely type shoes
  • • Lasers
  • • Emergency Position Indicating Radio Beacon (EPIRB)
  • • Any Radio Controlled Flying Instruments (Drone Cameras, Flying Toys, etc.)

    Miscellaneous Concerns:

  • • Live Animals: Only qualified service animals once approved by Guest Access Services at time of booking.
  • • Flowers and plants: may be brought on board at the port of embarkation and from ports in the Pacific Islands, but must not be taken off the ship upon return to Australia, as per Australian Customs and Quarantine regulations.
  • • Musical Instruments: We will allow musical instruments onboard, however, if a noise complaint is received it will be confiscated by shipboard security and returned to the guest on the morning of debarkation.
  • • Radios/Boom Boxes: For the comfort of all our guests, radios and boom boxes can be used with headphones or earpieces when used in public areas.
  • • Wrapped Gifts: Guests may bring wrapped gifts on board; however, due to heightened security, the gift may have to be unwrapped, upon request.
  • • DVDs/VCRs/Nintendo/Play Units: Due to compatibility issues with stateroom televisions, these items cannot be used.
  • • Fish Caught on Fishing Expeditions: The fish cannot be brought on board; it must be shipped home.
  • • Floatation Devices: For the comfort of all our guests, rafts, tubes and floatation devices other than those used as life preservers (water wings) cannot be used in the swimming pools on board.
  • • Golf Clubs: Should be included with checked baggage and remain in the cabin when not in use.
  • • Items for In Port Use only: Snorkel gear, skateboards, fishing rods (packed), tennis rackets, kites (packed), roller blades/skates, metal detectors, Boogie Boards no more than 42 Inches in length. These items must be stored in stateroom.

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Q:What if I'm pregnant?
A:

Pregnant Guests who will enter the 24th week of estimated fetal gestational age at any time during the cruise will not be allowed to sail. All other pregnant guests must submit, prior to departure, a letter from their doctor verifying that they will not enter the 24th week of estimated fetal gestational age at any time during the cruise and certifying that the mother and baby are in good health, fit to travel and that the pregnancy is not high-risk. The letter must also include the estimated date of delivery.

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Q:Are Mini Bars available in staterooms?
A:

Yes, all staterooms have mini bars. They are replenished twice daily as the items are consumed and charged to your Sail & Sign onboard account. You can request that it be locked if you'd like; simply advise you steward.

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Q:Is water included in the Bottomless Bubbles or is it just soft drink and juice?
A:

The Bottomless Bubbles program includes soft drinks and juice. It does not include bottled water however; tap water and ice are readily available.

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Q:What is the height limits on the water slides?
A:

The minimum height requirement for the Twister slide is 1.1 m, for Green Thunder, it is 1.2 m.

There is also  a weight limit of 136 kg.

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Q:Are passports required for your cruises?
A:

• International cruises (South Pacific, New Zealand): all guests must have a passport that is valid for 6 months after the date of the cruise return
• Domestic Cruises (Australia): Australian residents must provide Government issued photo I.D, International guests must have a passport that is valid for 6 months after the date of the cruise return.

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Q:Do I need a visa in addition to a passport?
A:

Proper travel documentation is required at embarkation and throughout the cruise. Even though a guest has completed registration using Online Check-in, it is still the responsibility of the guest to bring all required travel documents. Guest should check with their travel agent and/or government authority to determine the travel documents necessary for each port of call. Any guest without proper documents will not be allowed to board the vessel and no refund of the cruise fare will be issued. Carnival assumes no responsibility for advising guests of proper travel documentation. Certain ports of call will require a VISA which must be obtained prior to your cruise and will be checked at embarkation. All guests must check with their travel agent or the appropriate government authority to determine the necessary documents.

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Q:Can I order flowers to be delivered to someone's stateroom before the cruise?
A:

At this time, Bon Voyage pre-cruise orders are not available. However, flowers can be ordered and delivered to your stateroom from the Formalities shop onboard located on the Atlantic deck mid-ship.

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Q:Can I order a birthday cake on board?
A:

Cakes for special celebrations can be ordered onboard through the Formality shop; located on the Atlantic deck – mid-ship.

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Q:Is Bingo played onboard?
A:

We sure do! Bingo is played onboard (day and times announced onboard).

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Q:How much are photos onboard?
A:

There is never any obligation to purchase photos, so have fun taking lots of different shots and then purchase your favourite ones. Prices are listed in the photo gallery and vary depending on the category and size of the shot. We also offer various specials and packages.

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Q:How much is the 'Behind the Fun' tour ?
A:

For those who want an insider’s look at the inner-workings of a Carnival “Fun Ship,” we’ve created Behind the Fun, a guided tour that provides guests with a unique insight into Carnival’s shipboard operations. The ‘Behind the Fun’ tour can only be purchased onboard, through the ships’ Shore Excursion Desk. The cost is $95 per person and capacity is limited to 16 guests per tour. Guests must be 8 years old or older to participate; anyone under 18 must be accompanied by an adult. In addition to a comprehensive overview of Carnival's shipboard operations, Behind the Fun participants receive a number of commemorative gifts, including a custom-made Behind the Fun baseball cap and lanyard, and even complimentary photos with the captain on the bridge.

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Q:Can I bring an iron onboard?
A:

For our guest’s safety we do not allows irons in staterooms. However each ship has at least 2 self-service launderettes located on the stateroom decks. There are two or three washers and dryers, and one iron and ironing board in each launderette. The cost is $3.25 per washer load and $3.25 per dryer load. Vending machines dispense small boxes of detergent and water softener at $1.50 per box. 

Note: Due to local environmental requirements, the washing machines in the guest launderette will be closed in port, per each ports specific requirements; the dryers and irons will be available for guest use.

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WELCOME ABOARD!

Q:What’s included in my cruise fare?
A:

Where do we start? Accommodation, all main meals onboard, entertainment (including production shows, guest entertainers, trivia, karaoke, dancing classes, movies and in-stateroom videos) and use of the ship’s many complimentary facilities such as swimming pools, gym, waterpark, waterslides, mini-golf, spas, table tennis, and library.

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Q:What are the optional extras?
A:

The options onboard are endless! Some of the optional extras that can be purchased include Shore Excursions, drinks, food from the alternative dining venues as indicated onboard, bar snacks, room service, hairdressing, massage and beauty treatments, spa services, photographic services, video arcade games and some craft activities. Other services may be available at the time you sail, as we are constantly striving to enhance our product.

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Q:What do I wear onboard?
A:

During the day, casual clothes are suitable. After 5.30pm, smart casual clothing is required in the public lounges and restaurants or as published in the ship’s newsletter.

Cruise Casual Dining Dress Code: Gentlemen - Sport slacks, khakis, jeans (no cut-offs), dress shorts (long), collared sport shirts; Ladies - Casual dresses, casual skirts or pants and blouses, summer dresses, Capri pants, dress shorts, jeans (no cut-offs).

Not permitted in the dining room during the Cruise Casual dinner for ladies and gentlemen: shorts, gym shorts, basketball shorts, beach flip-flops, bathing suit attire, cut-off jeans, sleeveless shirts for men and baseball hats.

Cruise Elegant Dining Dress Code: Gentlemen - Dress trousers, dress shirts. We also suggest a sports jacket. If you wish to wear suits and ties or tuxedos, by all means we invite you to do so. Ladies - Cocktail dresses, pantsuits, elegant skirts and blouses; if you‘d like to show off your evening gowns, that's great too!

Not permitted in the dining room during the Cruise Elegant dinner for ladies and gentlemen: shorts, gym shorts, T-shirts, beach flip-flops, bathing suit attire, jeans, cut-off jeans, sleeveless shirts for men, sportswear, and baseball hats.

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Q:How many cruise elegant nights will there be?
A:

Most evenings we have a Cruise Casual dress code, but there are those Cruise Elegant evenings one or two nights throughout the voyage. The length of the cruise determines the number of Cruise Elegant evenings in the Dining Room. The first Cruise Elegant evening is scheduled for the 2nd or 3rd day of the cruise; the second Cruise Elegant evening is scheduled for the 2nd or 3rd day prior to the end of the cruise, schedules permitting.

1-day cruise: none
2-day to 5-day cruise: one Cruise Elegant evening
6-day or longer cruise: two Cruise Elegant evenings

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Q:Are there theme nights onboard?
A:

Theme nights are part of the fun onboard and usually feature on cruises of seven (7) days or more. Why not dress up and join the party! There is a wide range of Carnival merchandise available for purchase on board. You will be notified of the themes through the ship’s newsletter.

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Q:What is the currency onboard?
A:

That’s an easy one! All prices onboard our ship are in Australian dollars.

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Q:How do I pay onboard?
A:

Welcome to cashless cruising! All shipboard expenses are charged to your Sail & Sign Card. Your Sail & Sign Card is linked to your onboard account and can be settled by credit card (Visa, MasterCard or AMEX) or debit card (Visa or MasterCard). Debit cards may act as a credit card, whilst using the available funds in your bank account. When using credit or debit cards, we obtain pre-authorisations and some banks hold these for up to 30 days. A service fee may apply if you use a Visa, MasterCard or AMEX card. If a service fee applies it will also be displayed onboard. During your cruise additional holds will be added if your Sail & Sign® account exceeds the amount of deposit Carnival has on file. If you presented a credit card, this will reduce the amount available on your credit card for other purchases. If you presented a debit/cheque cashing card, the hold will restrict the available cash in your checking account. All charges will be billed to the credit card or debit/check cashing card at the end of the cruise. Please note that Carnival Cruise Lines will not be held responsible for any bank-imposed overage or insufficient funds charged on debit or credit cards.

ATM facilities are available onboard.

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Q:Can I do my laundry onboard?
A:

You’re on holiday – let us take care of this chore for you with our laundry service. There is also the option to do it yourself in our self-service laundromat. Charges apply for these services.

Note: Self-service launderettes located are on the stateroom decks. There are two or three washers and dryers, and one iron and ironing board in each launderette. The cost is $3.25 per washer load and $3.25 per dryer load. Vending machines dispense small boxes of detergent and water softener at $1.50 per box. Note: Due to local environmental requirements, the washing machines in the guest launderette will be closed in port, per each ports specific requirements; the dryers and irons will be available for guest use.


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Q:Where can I put my valuables?
A:

Better to be safe than sorry - there are safety deposit boxes located in each stateroom.

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Q:What type of electrical sockets are onboard?
A:

All staterooms are fitted with a standard Australian 3-point plug or adaptor providing 220/240 volt 60Hz. Adapters will be available for purchase if needed.

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Q:Should I bring my hairdryer?
A:

Why take up extra space in your luggage when we have a hairdryer in every stateroom? 


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Q:Is there duty-free shopping onboard?
A:

Yes, we carry a great range of items from Fine jewellery to Carnival merchandise to Liquor. Happy shopping!

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Q:Is there a doctor onboard?
A:

Yes, please refer to the ‘Your Health’ section in our ‘Terms & Conditions’.

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Q:What should I do if I suffer from motion sickness?
A:

We recommend you consult a healthcare professional prior to boarding. You can prepare by purchasing medication or special magnetic wrist bands before you leave home. Motion sickness can also be treated onboard; medication is usually available for purchase and treatment can be provided by the ship’s doctor.

Any charges from the onboard medical centre will be added to your Sail & Sign Card and you will be provided with an itemised account to submit to your travel insurance company.

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Q:How do I keep in touch with home?
A:

There are a number of ways to let everyone know what a great time you are having. You can make calls from the phone in your stateroom, or use the ship’s computers/wireless connections to keep in touch by email and internet. Please note, access is subject to satellite coverage and charges are higher than on land.

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Q:Can I use my mobile phone onboard?
A:

Mobile phone reception is available onboard. A compatible mobile phone and a service plan capable of roaming internationally with Maritime Communications Partners (AS) is required. Make sure you check with your service provider for applicable charges before you depart.

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Q:What about dining?
A:

'Carnival Spirit offers you a smorgas-on-board of dining options. Visit our Dining section for all the details

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Q:What about tipping?
A:

You are welcome to reward our onboard crew for exceptional service, however, tipping is not required.

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Q:What do I wear onboard?
A:

During the day, casual clothes are suitable. After 5.30pm, smart casual clothing is required in the public lounges and restaurants or as published in the ship’s newsletter.
Cruise Casual Dining Dress Code: Gentlemen - casual pants, jeans (no cut-offs), dress shorts (long), collared sport shirts; Ladies - casual dresses, casual skirts or pants and blouses, summer dresses, Capri pants, dress shorts, jeans (no cut-offs).
Not permitted in the dining room during the Cruise Casual dinner for ladies and gentlemen: shorts, gym shorts, basketball shorts, beach flip-flops, bathing suit attire, cut-off jeans, sleeveless shirts for men and baseball hats.
Cruise Elegant Dining Dress Code: Gentlemen - dress trousers, dress shirts. We also suggest a sports jacket. If you wish to wear suits and ties or tuxedos, by all means we invite you to do so. Ladies - cocktail dresses, pantsuits, elegant skirts and blouses. If you‘d like to show off your evening gowns that's great too! Not permitted in the dining room during the Cruise Elegant dinner for ladies and gentlemen: shorts, gym shorts, T-shirts, beach flip-flops, bathing suit attire, jeans, cut-off jeans, sleeveless shirts for men, sportswear, and baseball hats.

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OTHER BITS AND PIECES

Q:I have booked through a travel agency; can I still contact you directly?
A:

Your Travel Agent is the expert in arranging your holiday. While we are happy to discuss general information about your cruise, we are unable to discuss any aspect of your booking with anyone other than a representative of your travel agency. Please contact your Travel Agent for specific details, requests or to make changes to your booking.

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Q:Is GST payable?
A:

GST is included in all domestic flights and also applies to Australian coastal cruises or New Zealand coastal cruises, in the fare paid and any purchases made onboard. GST is not applicable to any other cruise or purchase.

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Q:What if I do not show up for my cruise?
A:

We will be sorry if you cannot make it. If you do not join us on the cruise, no refunds will be given.

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Q:What else do I need to know?
A:

You’re nearly there, but the most important information is still to come. Please read our ‘Terms & Conditions’, then you’re all set to enjoy the holiday of your life!

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Q:What is the Tourist Refund Scheme?
A:

The Tourist Refund Scheme allows Australian and overseas passengers to claim back the Goods and Services Tax (GST) and the Wine Equalisation Tax (WET) on goods purchased in Australia and taken with them as accompanied baggage overseas, this also applies if you are sailing out of Australia with Carnival. Find out more here.

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Q:Are there rules about what I can bring back into Australia?
A:

Yes, please see the DAFF website and consider this when purchasing items on the ship/at destinations.

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Q:Do you have an Internet Café / Wireless Internet Services?
A:

Yes! Satellite Internet access is available via WiFi throughout the vessel (including your cabin) and in the Internet Café.

Internet Café

The Internet Café is open 24-hours and features individual terminals for your privacy. For your convenience, Guest Services is available for assistance during posted hours.

Internet Café terminals run on Windows XP and are limited to Internet communication. Terminals are equipped with Microsoft Office readers only, not full versions of these programs (WORD, EXCEL, etc); most files can be accessed as “read only” for viewing purposes but cannot be edited or saved. Please note, on your personal laptop you can read, edit and save files without restrictions according to the programs installed.

Wireless Users – Laptops and other WiFi equipped devices

Got a laptop, an iPad, or a netbook? Got 802.11 a/b/g/n wireless capability (that's just geek speak for WiFi)? The Wireless Internet Service is compatible with a Wireless 802.11b card, which is the industry standard. You may use your personal laptop while onboard, your iPhone and all other WiFi equipped devices and most software installed on them without restrictions. VPN access on the other hand is restricted to connections of the type, which are not IPSec or PPTP connections. Kindly discuss your VPN limitations with your company’s IT department if you are planning to work while sailing. We are not able to change your settings onboard.

Pricing

Pricing plans vary by ship based on itinerary. Some ships offer pay as you go per minute rates and bundled time plans. Others have daily and per cruise plans. The full list of available pricing options can be accessed once on board the ship. Please consult the internet login screen or request information at Guest Services. Internet plans can be used on multiple devices (only a single device can be logged on at any one time). Instructions on how to create an account and pricing details are present on-screen in the Internet Café or on your laptop once you connect to Carnival WiFi. Internet pricing is identical, whether you are using the Internet Café terminals, your own laptop or other wireless devices. All Internet charges will be billed directly to your onboard “Sail & Sign” account.

Before You Go

Get the most from your cruise Internet time and your trip — make sure you're powered up and prepared before you board the ship with this handy pre-cruise checklist. Here are a few things you want to remember to pack for your cruise:

• WiFi enabled laptop and mobile devices

• Power supply for each of the devices you are bringing with you

• A charged battery for your trip to the ship

• Data cables to transfer pictures

• Headphones

• Laptop privacy screens

Best Practices

• Email – Convert your email settings to basic; you will have a better experience with less graphic intense content. Most email providers have a lite version of their service optimized for low-bandwidth users.

• Mobile websites – most websites nowadays offer a mobile interface; they are leaner, less graphic intense alternatives to their main page. Mobile pages load quicker via the leaner bandwidth available onboard and can be accessed regardless of your device: laptop, smart phone, tablet etc. A few examples:

- www.M.Facebook.com

- www.Touch.Facebook.com

- www.M.Yahoo.com

• Apps – consider using apps; they are tailored for your device and will improve your online experience

• Browsers – Experiment with alternate browsers for a faster experience: Chrome, Opera, Safari, Mozilla, Firefox

• Remember to log out

• Disconnect from WiFi - develop the habit of disconnecting from WiFi when ending your Internet session; leaving your device connected may slow other users’ Internet speed

• Words associated with leaner content = faster loading time: mobile, text only, lite, no media, low resolution

• Discuss VPN limitations with your company’s IT department prior to cruising; onboard personnel are not able to change your settings onboard.

NOTE:

Internet access via satellite is a significantly different experience than high-speed connections on shore. Onboard Internet access is not guaranteed at all times due to the nature of satellite communications, which are subject to occasional disruptions due to weather patterns and location. Accessing E-mail and the Internet in the middle of the world's oceans is a triumph of cutting edge satellite technology. Our investment into this technology matches some of the most prestigious companies in the world, but even so it cannot be as fast as your home broadband. This is because the data must be transmitted over a slower wireless signal to satellites 22,000 miles above the Earth, which then bounce the data back down to the exchange. At home the data is sent down your fast cable connection to your local exchange, just around the corner from your house. We are continually reviewing our investment to secure you as fast a connection as possible and challenge fjords, glaciers and other grand geographical locations, to provide you with as seamless and consistent a service as possible.

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Q:What if I need to contact someone on the ship in an emergency?
A:

Please call us on 13 31 94 and we will handle communication with the emergency care team on your behalf.

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SHORE EXCURSIONS

Q:What time do excursions begin?
A:

Departure times vary by tour. Once requests are confirmed on board, tickets with all necessary information, including departure time and meeting place, will be delivered to your stateroom.

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Q:What is the Tour Operator's Diving Policy?
A:

Tour Operator's Diving Policy: Due to the nature and level of physical exertion involved in diving excursions, certain excursions may not be appropriate for individuals with certain medical conditions such as asthma, heart conditions, high blood pressure or serious diabetes. This applies to scuba diving and helmet diving excursions. Tour Operators require that all guests be able to participate safely in the excursions. You will be required to sign a Medical Waiver/Liability Release form prior to your shore excursion. If you have any medical conditions that may affect your ability to participate safely in a diving excursion, the tour operator reserves the right to decline or cancel your reservation.

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Q:How can I be sure I get the Shore Excursion I want?
A:

Shore Excursions may only be purchased once on board the ship.  As many Shore Excursions are limited in space, it is recommended that you book your tours early.  Shore Excursions may be purchased via your in-cabin Interactive Television, at the Shore Excursion Desk or at the Guest Services Desk in the main lobby.

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Q:Can I book my tours over the phone?
A:

At this time, shore excursions may only be requested once onboard.

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Q:What happens if I don't want to participate in the snorkel portion of the tour?
A:

For those excursions that include snorkel portions, participation is strictly optional. However, there is no discount taken off the price for the tour.

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Q:Will I see all of the wildlife and scenic attractions described in each excursion's description?
A:

Neither Carnival nor the tour operator can guarantee that you will see wildlife. Tour operators make every effort to fulfill an excursion's description. However, weather, time of season, and other factors beyond our control can affect wildlife sightings and scenic views.

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Q:Is it possible to go shopping and participate in an excursion while in port?
A:

Yes. Many of our excursions are only a few hours in duration, leaving you with plenty of time in most ports for shopping, sight seeing or even participating in another excursion. Also, many of our longer excursions may includ a shopping stop.

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Q:Are there any requirements such as visas or inoculations when I visit certain ports?
A:

As a reminder to our guests, kindly be advised that passport, visa and inoculation regulations may vary by destination and change from time to time. It is the sole responsibility of the guest to obtain and have available when necessary the appropriate valid travel and health documents such as passports, visas, vaccination certificates, etc., that are necessary for air travel, debarkation at the various ports of call and re-entry into the appropriate country of origin. We recommend that you visit your nearest consulate office or relevant web site for appropriate requirements.

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Q:Where can I address questions regarding the operation of an excursion?
A:

Our shipboard Shore Excursion Staff will be happy to answer any questions you have.

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Q:Can I take more than one shore excursion in each port of call?
A:

Yes, depending on the length of each applicable shore excursion relative to the amount of time the ships stay in port. Make sure that you allow at least 30 minutes between each excursion.

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Q:What type of clothing should I wear on an excursion in a port?
A:

It depends on the climate of the port. Given the warm climate and the more rustic conditions in the South Pacific, we strongly suggest that you wear light, casual clothing and comfortable, low-heeled walking shoes or sneakers. For any brief tropical showers you may encounter, you might want to bring a fold-up umbrella and a light jacket. Also, remember to bring sunscreen, a towel and a camera and to leave your valuables onboard, in your staterooms. Local customs and traditions may require certain clothing and is noted in the description of the tours affected.

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Q:What if I do not have a cruise booking number?
A:You can always browse shore excursions online at www.carnival.com.au. This will help you decide which of our exciting destinations you would like to visit.

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Q:What is the cancellation and refund policy in the event of bad weather or unexpected circumstances?
A:

Certain exursions have minimum guest participation requirements and shore excursions may be cancelled or modified depending on the number of guests participating. In the event of cancellation or modification of an excursion, best efforst will be made to provide advance notice. Shore excursions may be cancelled by Carnival or the Tour Operator due to inclement weather conditions, or any other reason whatsoever. Full refunds will be made to guests who purchased excursions which get cancelled. If your shore excursion is cancelled, the refund will be credited to your shipboard account.

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Q:Are there any special requirements to participate in a Certified Dive excursion?
A:

An open-water scuba certification must be presented to the operator in order to participate in a certified dive excursion. Dive operators will refuse to take divers who cannot provide proof of the date of their last dive or scuba review course. We recommend you bring a logbook or proof that you have recently completed a review course. If you are restricted from participating in a Certified Dive excursion, for lack of documentation, please see the Shore Excursion Manager onboard for alternatives. There are certain medical conditions that may prevent your participation in a Beginner's Scuba Diving excursion. You must complete the medical history form and the liability waiver/release form that will be provided either onboard, or by the tour operator at the beginning of the excursion. There are several medical conditions that may prevent you from safely participating in a Certified Dive excursion. Having any of the following conditions would require that you are examined by a qualified physician and obtain written permission from that physician to participate in the excursion: Heart disease or previous heart attack, diabetes, epilepsy or seizures, high blood pressure or taking medicine to control blood pressure, presently taking prescription medicines (with the exception of birth control), pregnancy, asthma or any form of lung disease, recent surgery, blackouts, sinus problems, fear of closed spaces, recurring migraine headaches, recurrent ear problems, and severe motion sickness. Keep in mind that this is not a comprehensive list. For more information you should consult your physician.

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Q:Are there any children's prices for shore excursions?
A:

Yes. Some excursions offer children's prices for ages 3 through 12. Infants aged 2 and younger sitting on a parent's lap and therefore not occupying a seat, are not charged for most shore excursions. These excursions are indicated with the "Infants Free" advisory. There are also some shore excursions that require that each guest purchase a ticket regardless of age. This will be noted in the specific shore excursion's description. If a parent would like their infant to occupy a seat, where it is not required then the parent must purchase an excursion ticket for the infant at the published excursion price or child price, where available. Parents are also responsible for bringing a safety seat for their child if required

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Q:Does Carnival own the tour companies in the ports and is it responsible for what happens on the shore excursions?
A:

No. All of the shore excursions, including any related transportation, are operated by local independent companies and they are solely responsible for their products, excursions and any related transportation. We try to choose the most reputable companies available to provide your excursions. Carnival is not responsible for any losses, damage, death, injuries or claims whatsoever arising from, connected with, or related to any activities engaged in by guests while off of Carnival's ships or tenders in any port of call. This includes all shore excursions, whether sold onboard or by third parties ashore. You will engage in all such activities off of the ship at your own risk.

Carnival neither supervises nor controls tour operator's actions, nor makes any representation either expressed or implied as to their suitability. Carnival sells tickets for all excursions as a convenience to guests only. Tour operators, transportation providers, and their employees are neither agents nor employees of Carnival, notwithstanding their use of any signage or clothing which may contain the name "Carnival" or other related trade names or logos.

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Q:Will I miss meals if I go on shore excursions?
A:

When the ship is in port, the meal times are sometimes adjusted to accommodate the departure and return times of shore excursions booked through Carnival. Alternative dining is also available so guests participating in shore excursions can dine at their convenience

When booking a morning excursion and an afternoon excursion together, you should allow a minimum of one hour, rather than the suggested 30 minutes, in between excursions to enjoy a quick buffet lunch onboard. If the port requires tendering, you will need additional time for the transfer to and from shore side.

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Q:Which shore excursions are recommended for physically challenged guests?
A:

It depends on the type and degree of the disability. In general, if guests are able to walk on their own, we recommend those excursions that are designated as easy activity. See specific excursion activity level icons.

If guests are non-ambulatory, we generally recommend independent transportation for their comfort and convenience. Our shore excursion staff may be able to assist with suggestions. We also recommend that non-ambulatory guests be accompanied by someone who is able to assis them throughout the duration of the excursion. Some ports of call require tenders to go ashore, and that may preclude non-ambulatory guests from leaving the vessel.

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Q:How do I book and/or receive information on Carnival shore excursions?
A:

You can visit www.carnival.com.au and browse through the shore excursions section online. Here you will find detailed information regarding the various shore excursions that may be offered at the destinations and ports your cruise visits.

Upon boarding the ship, you will find a detailed listing of all available excursions for your cruise. You will also receive instructions on how to book these excursions onboard. Carnival Spirit offers an interactive television system, which allows you to book your excursions from the convenience of your stateroom.

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Q:Do I have to book a shore excursion through Carnival or can I go off on my own?
A:

You are not obligated to book shore excursions through Carnival in order to leave the ship. Public transportation is available at most ports. We suggest you visit your local library, bookstore or a pertinent web site to determine where you would like to go.

Carnival does not offer any alternatives from the established shore excursion program. All shore excursions sold through Carnival are coordinated with reputable tour operators and include all the most popular sites of interest.

One of the many benefits of booking excursions through Carnival is a guarantee that the ship will remain in port until all guests participating in a Carnival shore excursion are back onboard. Carnival will not be aware of shore excursions that are booked independently. Also, keep in mind that some ports have visa requirements that may prevent you from venturing off on your own.

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Q:Are there any age restrictions to participate in shore excursions?
A:

For most excursions, there is no minimum age for children as long as they are accompanied by an adult. Unaccompanied guests must be 18 years of age or older. On some types of excursions, minimum age restrictions may apply and vvary by excursion. Please see the specific excursion descriptions for details.

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Q:What is the "Behind the Fun" tour?
A:

Carnival's "BEHIND THE FUN" Tour

Unique Insight into the Line's Shipboard Operations

For those who want an insider's look at the inner-workings of a Carnival "Fun Ship", we've created Behind the Fun, a guided tour that provides guests with a unique insight into Carnival's shipboard operations.

Behind the Fun is offered fleetwide. On cruises 6 days or longer, a 3.5 hour tour offers participants an extensive behind-the-scenes look at a wide range of shipboard venues that are mormally off limits to guests. During the tour, key shipboard personnel, including the captain, chief engineer, chef de cuisine and other department heads, share their vast knowledge in their particular area of expertise. (On 3, 4 or 5 day cruises, a shortened version of the tour may be offered, running approximately 2 hours.)

Behind the Fun begins with a stop backstage in the main show lounge where participants can see exactly what goes into creating Carnival's award-winning revues. The tour then moves on to normally restricted areas such as the laundry room, crew galley and dining room, crew gym and crew training center.

Next it's on to the expansive main galley where talented culinary artists prepare upwards of 12,000 meals and snacks per day for Carnival's guests. The tour also includes a visit to the ship's bridge and engine control room, and informative Q&A sessions with the captain and chief engineer, respectively.

In addition to a comprehensive overview of Carnival's shipboard operations, Behind the Fun participants receive a number of commemorative gifts, including a custom-made Behind the Fun baseball cap and lanyard, and even complimentary photos with the captain on the bridge.

Behind the Fun tours can only be booked onboard, through the ships' Shore Excursion Desk. The cost is $95 AUD per person and capacity is limited to 16 guests per tour. Guests must be 8 years old or older to participate; anyone under 18 must be accomopanied by an adult.

Behind the Fun Tour "General Information"

• Tours are conducted on the last sea day of each cruise.
• Guests are not permitted to have cameras, mobile phones or video recording equipment on the tour
• Guests must be 8 years of age or older to participate; anyone under 18 must be accompanied by an adult.
• The tour is approximately 3.5 hours.
• The tour may only be purchased on board your cruise through the Shore Excursion Desk, please stop by for specific date/time and exact pricing.

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