Legal Notice

LEGAL NOTICE

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IMPORTANT SECURITY NOTICE

Carnival Cruise Line Australia is aware that some people have received emails claiming to offer employment positions with Carnival Cruise Line. These job offers are false and completely at odds with Carnival Cruise Line' employment practices and have been reported to relevant authorities in Australia. Carnival Cruise Line does not send unsolicited emails offering job opportunities. Should you receive an unsolicited email claiming to offer job opportunities at Carnival Australia or Carnival Cruise Line, you should not respond. Such approaches should be reported to relevant authorities in your country of origin.

CARNIVAL CORPORATION PRIVACY NOTICEs

Last Updated: 17 March 2025

Carnival Corporation and Carnival plc (“ CARNIVAL ”,” “ we ,” “ our ,” or “ us ”) is a division of Carnival Corporation & plc. We recognize that your privacy is important. Your choice to share information with us is an important part of how we provide a world-class travel experience. We’ve developed this Privacy Notice to explain how your personal information is collected, used, stored, processed, transferred and disclosed by Carnival, both online and in the real world. 

Our Services

This Privacy Notice applies to our websites and applications, including CarnivalCorp.com and any other website, mobile application, or other online service that links to this Notice (collectively, our “ Sites ”) and describes how we collect, use and process your personal information in connection with our Sites, marketing and promotional activities and your interactions with us before, during and after one of our vacation experiences (collectively with our Sites, our “ Services ”).

Please note that this privacy notice does not apply to our processing of information about employees, crew, contractors or our vendor contacts.

Click on the links below to jump to each section:

  1. HOW WE COLLECT AND USE YOUR INFORMATION
  2. HOW WE SHARE YOUR INFORMATION
  3. ABOUT OUR ADS
  4. CHOICES ABOUT YOUR INFORMATION
  5. CHILDREN’S PRIVACY
  6. REGION-SPECIFIC DISCLOSURES
  7. HOW WE PROTECT YOUR INFORMATION
  8. TSA SECURE FLIGHT NOTICE
  9. LINKS TO THIRD-PARTY SERVICES
  10. CHANGES TO OUR PRIVACY NOTICE
  11. QUESTIONS? COMMENTS? CONTACT US
HOW WE COLLECT AND USE YOUR INFORMATION

We collect personal information in various ways, for example, when you visit our online sites and services, book travel, create an account, enjoy our vacation experiences while on a voyage, communicate with us or otherwise engage with our Services. All of the information collected through our Services may be combined to provide a seamless, personalized experience, regardless of how you interact with us.

Keep reading to learn more about how we collect personal information you provide to us directly, information we collect through your use of the Services or your travel experience, and information we receive through third parties, and the purposes for which we use your information.

  1. When You Provide Personal Information to Us .
    • REGISTRATION & PROFILE . If you sign up for an account or fill out your traveler profile, we collect information like your name, contact details, and any health information you share. We use this information to manage your account, provide services, communicate with you, offer rewards and our loyalty program, help with customer support, and send you marketing messages based on your preferences.
    • TRAVEL BOOKINGS & ORDERS . If you book travel or order products with us, we collect information like your name, contact details, payment info, and any health information you share. We use this information to process your order, ship any purchased products, book your travel plans, and communicate with you and your travel companions about your itinerary.
    • INQUIRIES & COMMUNICATIONS . If you contact us to request information like an itinerary, deck plan, brochure, or video, or otherwise communicate with us or other guests through the Services, we collect your name, contact details, and any other information you include in your message. We use this information to respond to your questions, help you communicate with us and other guests, provide the information you requested, improve our services, and grow our business. If you represent a company or agency interested in working with us, we also collect your professional information to respond to your inquiries and build a business relationship.
    • SURVEYS & SWEEPSTAKES . If you take part in a promotion, fill out a survey, or enter a contest, we collect your name, contact details, and any other information you provide. We use this information to manage the Services, respond to you, communicate with you, do market research, improve our marketing, and grow our business.
    • DEVICE CONTENT (CONTACTS AND PHOTOS). With your permission, we will collect content from the device you use to access our online Services, such as photos from your device camera roll and camera and the contacts from your address book. We use this information to share photos and video you take during your vacation or to communicate with your contacts. You can change your permissions anytime through your mobile device.
    • You may provide personal information for yourself and those traveling with you. By providing us with the travel or contact information of any third party, you confirm that you have the authority to do so on their behalf and have provided them with the information set out in this Privacy Notice. The personal information of each person whose personal information is linked to the same travel itinerary may be accessible by all others included in that same itinerary.
  2. While You Are On Your Vacation .
    • When you take part in the Services aboard one of our ships or at one of our properties, we collect information about your visit, including information about your interactions with our staff, programming and with the technology-enhanced features of our ships and hotels. 
    • There are a few different types of vacation experiences where we may collect and use your information.
    • AMENITIES, EXCURSIONS & ADD-ON SERVICES. If you use our amenities or buy things or Services on board, we collect your name, contact, account and travel details, and purchase information. For some services, we may also need your health information. We use this information to process your purchase, manage your Services, communicate with you and your travel companions, and improve our marketing. If third-party companies provide the Services, we will share your information with them.
    • INCIDENTS AND HEALTH SCREENINGS.  If you get injured, fall ill, or are involved in an incident while traveling with us, we collect your name, health information, and details about what happened. We may also check for symptoms of illnesses like COVID-19 using temperature checks, questionnaires, and tissue samples. We use this information to take care of everyone’s medical and safety needs, keep records, investigate incidents, protect everyone's rights, for security and public health reasons, prevent fraud, and to improve our Services.
    • PHOTO & VIDEO FOOTAGE. We take a security photo of you for when you board our ships. We also have CCTV cameras on board that record continuously in public areas. Photographers and camera crews may also take photos and videos for guests to buy or for our promotions. If you don't want to be filmed or photographed, let the person with the camera know, but we can't guarantee you won't appear in some shots. We use this information for promotions, keeping records, investigating incidents, protecting everyone's rights, security, public health, preventing fraud, and improving our Services. We may use facial recognition on your security photo to help with boarding and exiting the ship. We also use it to link photos and videos taken on board to you for easier ordering and to save paper. After your trip, you can still access your photos and videos through a third-party photo library service. We delete facial recognition data after the trip, but keep linked photos for up to two years so you can buy them later.
    • CASINO . If you use our Casinos or gaming arcades, or join bingo sessions or our online games, we collect your name, contact, account, and travel details, and gaming activity. This includes the games you play, how long you play, your results, how much you bet, and your winnings. We use this information to check your identity and age, see if you qualify for promotions, improve our marketing, and communicate with you. We also use it to create win/loss statements, do credit checks, process credit lines, follow legal rules, and to prevent and investigate fraud. Note: Casino sites may only be available in international waters or where allowed by law.
    • MEDALLIONCLASS . On MedallionClass ships and at certain destinations, we collect information from your Medallion ® wearable device and related OCEAN ® websites and apps, including MedallionClass , PlayOcean ® , and Ocean ® Casino (together with MedallionClass ships and destinations, the “ MedallionClass Services ”), and from your use of the Medallion ® from your purchases and interactions with our Services. The Medallion ® tracks your location and movements on the ship or resort using sensors. It doesn't use GPS, so it can't find your precise geolocation. The Medallion ® is linked to your personal information from your registration and traveler profile. We use this information to provide personalized services during your vacation. For example, we can find you on the ship, help you find family members, deliver Services like food to your location, and send you relevant messages, and customize the Services. We also use it to keep everyone safe, conduct contact tracing, and investigate issues. Additionally, we use this data to improve our services and understand guest behavior. When you make purchases using the Medallion ® , we use your information to complete the transaction, prevent fraud, and improve our marketing.
  3. When You Use Our Online Services .
    • When you visit our Sites or use our Services, read our emails, or otherwise engage with us through a computer or mobile device, we and our third party partners automatically collect information you provide to us and information about how you access and use the Service and information about the device you use to access the Service.
    • We typically collect this information through a variety of tracking technologies, including cookies, Flash objects, web beacons, embedded scripts, APIs and mobile software development kits (SDKs), location-identifying technologies, and similar technology (collectively, “ tracking technologies ”), and we may use third party services and technologies to collect this information. Information we collect automatically about you may be combined with other personal information we collect directly or receive from other sources.
    • Specifically, we and our third party partners may use tracking technologies to automatically collect information, including:
    • HOW YOU ACCESS THE SERVICE. Information about the site you came from and the site you go when leaving our Sites, how frequently you access the Service, when and whether you open emails or click the links contained in emails, your location when you access or interact with our Service, whether you access the Service from multiple devices and other actions you take on the Service.
    • HOW YOU USE THE SERVICE. Information about the pages you visit, the links you click, the ads you view and click on, videos you watch, purchase information and your checkout process, and other similar actions. We may also use third-party tools to collect information you provide to us or information about how you use the Service and may record your mouse movements, scrolling, clicks and keystroke activity on our Sites and other browsing behavior. These tools may also record information you enter when you interact with our Service or engage in chat features through our Service.
    • DEVICE INFORMATION. Information about your IP address, browser type, Internet service provider, platform type, device type/model/manufacturer, operating system, date and time stamp, a unique ID that allows us to uniquely identify your browser, mobile device or your account (including, e.g., a persistent device identifier or an Ad ID), and other such information.
    • ANALYTICS INFORMATION. We may collect analytics data, or use third party analytics tools, to help us measure traffic and usage trends for the Service and to understand more about the demographics and behaviors of our users.
    • The information we collect automatically helps us improve your experience. We use it to make our websites and services better and more personalized for you. For example, we can:
    • Remember your information so you don't have to enter it again.
    • Provide custom content and information.
    • Identify and contact you on different devices.
    • Check how well our services and offers are working.
    • Analyze how you use our services.
    • Fix technical problems.
    • Detect and prevent fraud or harmful activities.
    • Plan and enhance our services.
    • We and our third party partners may collect information through tracking technologies for personalized advertising purposes. See About Our Ads to learn more, including about how to control the use of tracking technologies.
  4. Information From Third-Party Sources .
    • We may receive personal information about you from other users or our business partners and service providers and combine this information with other information we have.
    • AFFILIATES. We may receive information about you collected by other Carnival Corporation companies, businesses, brands and affiliated entities in our family of companies, so that information you provide to one brand may be used by us to better provide you Services and communicate with you.
    • SINGLE SIGN-ON . We use single sign-on so you can log in using a third-party platform like Facebook or Google. When you do this, these services confirm your identity and may share some of your personal information with us, like your name and email. We use this information to verify your account, provide services, communicate with you, and for marketing. The information we get depends on the third-party's policies and your privacy settings on their platform. To learn more, check the privacy policy of the third-party platform you use.
    • SERVICE PROVIDERS & PARTNERS.  Sometimes, we get personal information about you from our service providers and partners. This includes marketing partners, companies that verify your identity or address, process payments, check credit, financial partners or those that offer excursions, activities or co-branded services. We use this information to confirm your identity, age, and address, follow legal rules, offer you promotions and deals, prevent fraud, protect rights, improve our marketing, manage our loyalty program, and provide our Services.
    • OTHER TRAVELERS. We may obtain information about you from other travelers who are traveling with you or who have traveled with you, as well as your emergency contacts. We use this information to book your travel itinerary, communicate with you and those traveling with you about the Services, to support public health initiatives, to administer the Services, and for the purpose for which it was provided to us.
    • TRAVEL AGENTS . If you book travel through a travel agent, they may send us your personal information, including health details. We use this information to complete your booking, communicate with you and your travel companions, analyze trends, improve our business, and make your vacation better. The travel agent may keep a copy of this information and must protect it properly. The travel agent is responsible for how they handle your data. Please check their privacy notice for more details.
    • PUBLICLY AVAILABLE INFORMATION . We may also collect information about you that is publicly available. For example, we may collect information you publicly post or tag us in on social media sites, such as Facebook or Google, elsewhere online, and information contained in public records databases. We will use this information to conduct market research, verify your identity, prevent fraud, and improve our Services.
    • In addition to the uses described above, we may collect and use personal information for the following purposes:
    • To create, maintain, improve, and operate the Services.
    • To personalize your user experience.
    • To communicate with you to provide technical or administrative support.
    • To conduct, manage, and grow our organization.
    • To analyze, research, investigate and improve the use of our Services and interactions with our guests.
    • To prevent, investigate, and defend against fraud, unlawful or criminal activity, unauthorized access to or use of personal information and our data system services, and to comply with legal requirements, obligations and other governmental demands.
    • For any other lawful, legitimate business purpose.
HOW WE SHARE YOUR INFORMATION

We may share your personal information in the instances described below. For further information on your choices regarding your information, see the Choices About Your Information section below.

We may share your personal information in the following ways:

  • We may share personal information with our other Carnival Corporation companies, businesses, brands and affiliated entities in our family of companies, who may use your personal information in the manner described in this Privacy Notice. Please visit our website to learn more about the different brands in the Carnival Corporation family of companies, including how to contact each with privacy related inquiries.
  • SERVICE PROVIDERS. We share information with third party vendors and service providers that perform services for or on our behalf, which may include identifying and serving targeted advertisements, providing mailing or email services, tax and accounting services, product fulfillment, payments processing, photo sharing, data processing and enhancement services, medical and health purposes, fraud prevention, web hosting, analytic services, or other online functionality, subject to appropriate contractual terms protecting the confidentiality and use of such data.
  • PROMOTIONAL PARTNERS. We may share limited personal information with third parties with whom we partner to provide promotions, excursions, activities, contests, and sweepstakes, or other promotional activities. The partner will usually be identified by name in our promotion, contest, or sweepstakes communication.
  • WITH TRAVEL AND EXCURSION PARTNERS. Some onboard products and services, excursions and other activities are provided by other companies or you may book a travel through multiple operators, such as a travel agent or airline. We may share personal identifiers and similar information before, during and after your cruise to facilitate your travel activities, provide your requested services, and provide a seamless service to our guests.
  • AT YOUR REQUEST. With your consent or at your direction, we may share your information with your friends and family through the Services or on various social media networks, or with third parties to whom you direct us to share information, such as excursion partners, medical providers or your travel agent. If you post a product review on our website or a comment on our social media sites, the information you provide may be displayed on publicly online for others to view.
  • MARKETING AND STRATEGIC BUSINESS PARTNERS: We may share some of your data with our marketing and business partners. They might use this information to send you emails about products or services you might like. You can choose to opt-in or opt-out of this sharing, depending on the laws where you live.
  • CORPORATE TRANSACTIONS: Personal information may be disclosed to third parties in connection with a corporate transaction, such as a merger, sale of any or all of our assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business by an affiliate or third party, or in the event of a bankruptcy or related or similar proceedings; and
  • FOR HEALTH AND SAFETY REASONS: Your health and safety is important to us. We may share personal information with third parties or individuals if we reasonably believe in good faith that such action is necessary to protect the personal safety or health of our guests, crew, family members or other individuals. For more information on how we may collect and use your health data, please see our Consumer Health Data Privacy Policy .
  • LAW ENFORCEMENT, GOVERNMENT AUTHORITIES, REGULATORS AND FOR SAFETY OR LEGAL REASONS: We may share your personal information with third parties if required by law or if we believe it's necessary to:
    • Follow the laws where we operate.
    • Respond to requests from law enforcement, government authorities, courts, or legal processes.
    • Enforce our Terms or protect the security of our services.
    • Protect the rights, property, or safety of us, our guests, online visitors, or others.

For example, we might need to share your information with customs or port authorities where our ships stop.

We may also share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you.

All the above categories exclude text messaging originator opt-in data and consent, which will not be shared with any third parties, except as follows: (1) sharing with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, and who will not use such information for their own purposes; (2) if we believe disclosure is required by any applicable law, rule, or regulation, or is necessary to comply with law enforcement or other legal process; (3) if you consent to our sharing of such information; or (4) sharing that is otherwise allowed by law and is in accordance with carrier terms and conditions.

CHOICES ABOUT YOUR INFORMATION

PROFILE ACCESS & SHARING SETTINGS.
You may access and update your profile information, such as your user name, address, or billing information, and may change some of your data sharing preferences on your account page. 

GEOLOCATION & DEVICE CONTENT.
You may control location tracking by adjusting your location services options on the “Settings” app on your mobile device. We may continue to approximate your location based on your IP address when you access the Services through a computer or device. If you would like to update your device content access permissions, such as permissions to access your camera or address book, you can do so in the "Settings" app on your mobile device.

MEDALLIONCLASS .
To avoid the collection of your position and movement data collected, do not use the Medallion ® . You may contact the staff on board the ship to request a card to access your guest room and pay for on board transactions in lieu of the Medallion ® . The sensors will still be able to detect your on board position when you use the card to access your room, make a payment, or take a photo, but the card cannot be read by the long-range sensors to track movement data around the ship. Some features of the MedallionClass Services will not be available to you if you do not use the Medallion ® .

MARKETING MESSAGES.
You can stop receiving promotional email communications from us by following the “unsubscribe” instructions provided in such communications. We make every effort to promptly process all unsubscribe requests. You may still receive Service-related communications, including account verification, transactional communications, changes/updates to features of the Services, and technical and security notices.

AVAILABLE PRIVACY RIGHTS.
In accordance with the applicable jurisdictional laws, you may have the following rights over our processing of your personal information. We may not be able to modify or delete your information in all circumstances. 

  • RIGHT TO KNOW whether we are processing any personal information about you and certain personalized details about the personal information we have about you.
  • RIGHT TO ACCESS to the personal information we have collected about you and obtain a copy.
  • RIGHT TO CORRECT inaccuracies in your personal information.
  • RIGHT TO REQUEST DELETION of personal information we have collected from you. However, if we are obligated by law to retain your personal information for a longer period of time, or it is technically unfeasible to erase your personal information, we will retain your personal information with necessary security protection measures and will not otherwise process your personal information.
  • RIGHT TO RESTRICTION of the processing undertaken by us on your personal information in certain circumstances, such as where the accuracy of the personal information is contested by you, for a period enabling us to verify the accuracy of that personal information.
  • RIGHT TO OBJECT . You have the right to object to any processing justified by legitimate interests based on grounds relating to your particular situation at any time. Should you decide to object to the processing of your personal information, we will stop processing personal information concerning you, unless we can demonstrate compelling reasons for continuing to process your personal information that override your interests, rights and freedoms or in the case that we establish, exercise, or defend our legal claims. You can object to direct marketing activities at any time for any reason whatsoever.
  • RIGHT TO DATA PORTABILITY and to obtain a copy of your personal information in a structured, commonly used and machine-readable format.
  • RIGHT TO WITHDRAW CONSENT . The withdrawal of your consent does not affect the lawfulness of our use of your personal information before your withdrawal. If you want to withdraw your consent with regard to receiving promotional communications, you can unsubscribe through the method described in each promotional message.
  • RIGHT TO LIMIT USE AND DISCLOSURE OF SENSITIVE INFORMATION for purposes other than the primary purpose for which such sensitive information was collected. This right may result in our need to get your prior consent to process your sensitive information.
  • RIGHT TO OPT OUT OF PERSONAL INFORMATION SALES that involve third parties accessing your personal information in exchange for some compensation, such as improvements to their services, like better personalization in advertising.
    • Nevada Residents. Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of potential future sales of certain covered information that a website operator has collected or will collect about the resident.
    • “Shine The Light” Law. California's "Shine the Light" law (Civil Code Section §1798.83) provides certain rights to California residents that have an established business relationship with us with regard to the disclosure of certain types of personal information to third parties for their direct marketing purposes.
  • RIGHT TO OPT OUT OF USE OR SHARING PERSONAL INFORMATION FOR TARGETED ADVERTISING , which may still result in your receipt of our advertising online based on the context of the ad placement, and not on the use of your personal information.

You may also have the right to be free of retaliatory or discriminatory treatment for exercising these rights. However, please note that if the exercise of these rights limits our ability to process personal information (such as in the case of a deletion request), we may no longer be able to provide you our Services or engage with you.

We will need to verify your identity before processing your request, which may require us to request additional personal information from you or require you to log into your account. 

In certain circumstances, we may decline a request to exercise the requests described above, particularly where we are unable to verify your identity. If we are unable to comply with all or a portion of your request, we will explain the reasons for declining to comply with the request.

Please note that we can only process privacy rights requests for personal information processed by Carnival Corporation. If you have interacted with another brand in our family of companies or any other third party, you will have to contact that brand or third party to exercise your privacy rights.

To access, modify or delete your personal information, please submit a request by visiting the Your Privacy Rights page and select the relevant brands’ privacy notice.

To submit a request to opt-out of targeted advertising or personal information sales or sharing for targeted advertising , you must take both of the following steps:

  • For cookie-based sales and targeted advertising opt-outs : please click the “Your Privacy Choices” located in the footer to adjust your cookie preferences or visit our website with a legally-recognized global preferences signal such as the Global Privacy Control (GPC) enabled. Please note that these opt outs are browser-specific.
  • You must reset your preferences if you clear cookies or use a different browser or device.

Appeals.
Depending on your residency and subject to certain limitations and exceptions, you may be able to appeal a decision we have made in connection with your privacy rights request. All appeal requests should be submitted by replying to the communication resolving your original request.

Minors.
If you want to submit a privacy request on behalf of your minor child, you must provide sufficient information to allow us to reasonably verify your child is the person about whom we collected personal information and you are authorized to submit the request on your child’s behalf (i.e., that you are the child’s legal guardian or authorized representative).

ABOUT OUR ADS

We participate in interest-based advertising and use third party advertising companies to serve you targeted advertisements based on your browsing history

We allow third-party advertising networks, social media companies, and other services to collect information about how you use our Sites. They use this information to show you ads on our Sites, other websites, apps, and devices you use. This information is usually collected through tracking technologies that recognize your device and gather details like what you click on, your browser type, the time and date you visited, your device ID, rough location, and other data.

We may share a common account identifier (like a hashed email or user ID) with third-party partners who use tracking technologies to find potential marketing audiences. These partners may use this information and combine it with data they collect or get from other sources, both online and offline. This helps them recognize you on different devices and platforms, like computers, mobile devices, and smart TVs. We and our partners use this information to show you ads and personalized content that match your interests, and to provide services like reporting, attribution, analytics, and market research.

MANAGING TRACKING TECHNOLOGIES.
Some of our Services let you adjust your tracking preferences. For example, if our Sites have a cookie preferences tool, you can use it to change your settings for certain tracking technologies on that specific Site, device, and browser. You will need to do this for each device and browser you use.

If there isn't a cookie preference tool, you can use third-party tools to limit tracking. For example, most browsers let you change settings to limit tracking technologies, most email providers let you stop automatic image downloads that may contain tracking technologies, and many devices let you change settings to limit tracking in apps. Blocking tracking technologies might affect how well our Services work, and some features might not work at all. You might need to update your preferences on multiple devices or browsers. We don't control these third-party tools and aren't responsible if they don't work as expected.

MANAGING AD PREFERENCES.
In addition to taking the steps set forth in the Managing Tracking Technologies section above, you may be able to further exercise control over the advertisements that you see by leveraging one or more targeted advertising opt-out programs. For example:

  • SOCIAL MEDIA ADVERTISING.
    Certain social media platforms provide individuals the option to turn off targeted advertising for the entire platform (such as certain social media platforms). Please refer to your platform provider’s user guides for additional information about implementing any available platform-specific targeted advertising opt-outs. You may learn more about advertising preferences by clicking on the links provided below. Please note that these links are provided for your convenience only and we do not control the content or features that may be available on these third-party services.
    • Facebook . To learn more about your advertising preferences on Facebook Companies, click here.
    • To learn more about advertising preferences on LinkedIn, click here.
    • To learn more about personalization and data, click here.
    • To learn more about advertising and interest preferences, click here.
    • To learn more about privacy controls for personalized ads on Twitter, click here.
    • To learn more about ads and your data on TikTok, click here.

  • MOBILE ADVERTISING.
    You may also be able to limit interest-based advertising through the settings on your mobile device by selecting “limit ad tracking” (iOS) or “opt out of interest-based ads” (Android). The Digital Advertising Alliance also offers a tool for opting out of the collection of cross-app data on a mobile device for interest-based advertising. To exercise choices for the companies participating in this tool, download the AppChoices app. You may be able to limit the use of location data for advertising purposes by adjusting your location services settings on your mobile device.

  • INDUSTRY OPT-OUTS.
    To learn about interest-based advertising and how you may be able to opt out of some interest-based advertising, you may wish to visit the Network Advertising Initiative’s online resources or the DAA’s resources.

Please note that opting out of receiving interest-based advertising through the NAI’s and DAA’s online resources will only opt-out a user from receiving interest-based ads on that specific browser or device, but the user may still receive interest-based ads on his or her other devices. You must perform the opt-out on each browser or device you use. We may work with some tracking technology partners that do not participate in the DAA or NAI self-regulatory programs and these opt-outs will not have any effect on those partner activities.

Note that some of these opt-outs may not be effective unless your browser is set to accept cookies. If you delete cookies, change your browser settings, switch browsers or computers, or use another operating system, you may need to opt-out again.

  • THIRD PARTY PARTNERS.
    Certain of our third-party providers and partners offer additional ways that you may exercise control over your personal data, or automatically impose limitations on the way we can use personal data in connection with the services they provide.
    • Google Analytics . We use Google Analytics to recognize you and link the devices you use when you visit our site or Service on your browser or mobile device, log in to your account on our Service, or otherwise engage with us. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review Google's site How Google uses data when you use our partners’ sites or apps policy. You can learn about Google Analytics’ currently available opt-outs, including the Google Analytics Browser Ad-On, by visiting Google Website.
    • Google Advertising. We may also utilize certain forms of display advertising and other advanced features through Google Analytics, such as Remarketing with Google Analytics, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick advertising cookie) or other third-party cookies together to inform, optimize, and display ads based on your past visits to the Service. You may control your advertising preferences or opt out of certain Google advertising products by visiting the Google Ads Preferences Manager or by visiting NAI’s online resources.
    • Adobe Experience Cloud. We may participate in the Adobe Experience Cloud and Adobe Experience Cloud Device Co-Op to better understand how you use our website and apps across the various devices you use, and to deliver tailored promotions. You can learn more about Adobe services and the Adobe Experience Cloud and how you can opt out of Adobe advertising solutions by visiting Adobe’s Website.
CHILDREN’S PRIVACY

Though Carnival Corporation provides fun for families of all ages, most of our online Services are not intended to be used by children. When we intend to collect personal information from children online, we take additional steps to protect their privacy, including:

  • notifying and obtaining consent from parents and legal guardians in accordance with applicable law,
  • limiting our collection of personal information from children to no more than is reasonably necessary to participate in the online activity, and
  • giving parents and legal guardians the ability to access personal information that we have collected from their children and to request the personal information be deleted or modified.

If you believe that we might have inadvertently collected information from a child without appropriate parental consent in accordance with applicable law, please contact us at Privacy@Carnival.com so that we may delete the information as soon as possible.

Where we collect personal information about children (for instance, information provided by a parent or legal guardian, travel agent or other travel partner), we process such information in a manner consistent with applicable laws protecting the privacy of children’s data. For additional information about our practices regarding the collection of information from children, please read our Children’s Privacy Notice

REGION-SPECIFIC DISCLOSURES
  1. STATE PRIVACY RIGHTS
    • In addition to the rights and practices described in our general Privacy Notice, this section provides additional information about our personal information processing practices relating to individual residents of the following U.S. states: California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia. This section will also apply to residents of the following states once applicable laws take effect: Minnesota, Maryland, Indiana, Kentucky, Rhode Island and Tennessee.]

    • COLLECTION AND USE OF PERSONAL INFORMATION.
      In the last 12 months, we have collected all of the categories of personal information described in our Privacy Notice. To learn more about the types of personal information we collect, the sources from which we collect it, and the purposes for which we use this information, please refer to How We Collect and Use Your Information of the Privacy Notice.

    • Sensitive Information .
      Some types of personal information we collect are considered "sensitive" under certain U.S. state privacy laws. This includes things like your social security number, driver's license number, passport number, payment card details, financial account information, health information, biometric data used for uniquely identifying someone, username and password, information from children, and precise geolocation data. We use this sensitive information for the purposes set forth in the How We Collect and Use Your Information section of our Privacy Notice where needed to run our Services, fulfill contracts with you, follow legal requirements, to protect life and for safety, and for other internal purposes consistent with law.
    • We do not sell sensitive information, and we do not process or otherwise share sensitive information for the purpose of targeted advertising. However, depending on your state of residency and subject to certain legal limitations and exceptions, you may be able to limit, or withdraw your consent for, our processing of sensitive information (as described in the Your Rights and Choices section below), except for where the processing of your sensitive information is necessary to provide you the services or otherwise required by law. 

    • Deidentified Information .
      We may at times receive, or process personal information to create, deidentified data that can no longer reasonably be used to infer information about, or otherwise be linked to, a particular individual or household. Where we maintain deidentified data, we will maintain and use the data in deidentified form and not attempt to reidentify the data except as required or permitted by law.

    • Minors.
      We do not sell or, for the purposes of targeted advertising, share the personal information of consumers we know to be less than 18 years of age or other age specified by applicable law in your state of residence. If we wish to do so in the future, we will first seek affirmative authorization from either the minor (where the law allows) or the parent or guardian of a minor less than 13 years of age.
    • If you are under the age of 18 and you want to remove your name or comments from our website or publicly displayed content, please contact us directly at Privacy@Carnival.com. We may not be able to modify or delete your information in all circumstances.

    • Authorized Agents .
      In certain circumstances, you may permit an authorized agent to submit requests on your behalf. The authorized agent must provide a letter signed by you confirming the agent has permission to submit a request on your behalf, or must provide sufficient evidence to show that the authorized agent has been lawfully vested with power of attorney. 
    • For security purposes, we may need to verify your identity and confirm directly with you that you have provided the authorized agent permission to submit the request, and it may take additional time to fulfil agent-submitted requests. We may deny a request in the event we are not able to verify the authorized agent’s authority to act on your behalf. Please note that for privacy and security reasons, we will direct future communications to the data subject on whose behalf the request was made.

    • Notice of Financial Incentive .
      Notice of Financial Incentive. We offer various financial incentives. For example, the financial incentives we may provide include:
    • Discounts, coupons and special offers via email when you sign up for our email list or create an account.
    • Rewards when you refer a friend who has never sailed or booked with us before.
    • Loyalty programs, where you earn rewards based upon your past travel or spend with us, or through co-branded credit cards such as Carnival VIFP .
    • When you sign up for our email list or create an account, you join a financial incentive program. Joining is optional, and you can leave the program anytime. To opt-out and stop getting incentives, you may unsubscribe from our emails (for email-based incentives), close your account (for loyalty and reward program incentives), or request to delete your information. The incentives we offer are based on the value of your data to our business, based on our sole reasonable determination. We calculate this by considering the costs of collecting, storing, and keeping your data and providing the financial benefit.
    • The terms for each program are provided when you are invited to join. You can join by following the instructions given at that time. You can leave the program anytime by following the instructions or contacting us using the information in the Contact Us section below.

    • CALIFORNIA-SPECIFIC INFORMATION .
      California law requires us to notify their residents that in the past 12 months, we have collected and disclosed to our business partners the following categories of personal information, as described in detail above in the How We Collect and Use Your Information and How We Share Your Information sections: personal identifiers, customer records, commercial information, health or medical information, sensory information, biometric information, preferences, internet, network and device information, geolocation data, professional information, and background check information.
    • In the previous 12 months, we have sold for monetary or other valuable consideration, or shared for cross-context behavioral advertising purposes, the following categories of personal information to third parties consistent with the information in the How We Share Your Information section above: (i) Personal Identifiers; (ii) Commercial Information; (iii) Preferences; (iv) Internet, network and device information.

  2. EUROPE PRIVACY RIGHTS
    • This section applies to you if you are a resident of a member state of the European Economic Area, the United Kingdom and Switzerland. The European Data Protection Regulation and corresponding law in the other European States not being member of the European Union requires us to to disclose certain information regarding the personal information we collect about you and your rights in respect of personal information that we hold.

    • Legal Basis for the Processing of Your Personal Information.
      Our processing of your personal information as described in the Section How We Collect and Use Your Information is based on the following legal grounds:

    • Consent : We may need your consent in connection with our promotional activities in particular, such as sending you promotional messages, if you decide to participate in sweepstakes, to deploy certain cookies when you use our online services and where you use certain Services where we collect location information or information about your health or medical conditions.

      If we need your consent, you can choose not to give it or take it back at any time. Withdrawing your consent won't affect how we used your information before. If you give us consent, we will only use your information for the reasons you agreed to. If you don't give consent or take it back, we might not be able to provide certain Services. Other than that, saying no or taking back your consent won't have any negative effects on you.

    • Perform or enter into a contract or quasi contractual relationship with you: We rely on this legal basis in particular in the following cases:
      • to manage your travel bookings and orders;
      • to provide you with our Services, e.g., process your on-board purchases of goods or Services,
      • to communicate with you to provide technical or administrative support, or
      • to be able to provide our online Services

    • Compliance with legal obligations: We may be obliged to process personal information to comply with our legal obligations, for example where we are required to retain data for tax law or commercial purposes or where we must comply with regulatory requirements regarding public health or gambling.

    • Legitimate interests: We may base the processing of your personal information on our legitimate interests where (i) neither of the afore listed legal bases apply and (ii) where the processing of your personal information is necessary for our legitimate interests. Such cases may include the following in particular:
      • to conduct customer surveys in order to enhance and optimize your vacation experience;
      • to protect our rights and the rights of our guests;
      • to prevent, investigate, and defend against fraud, unlawful or criminal activity, unauthorized access to or use of personal information and our data system services;
      • to investigate and resolve disputes and security issues;
      • to provide you with personalized Services;
      • to communicate with you and reply to your questions or comments submitted to us by any means; and
      • to pursue or defend against legal claims.
      Where we process your personal information based on our legitimate interests, we will only do so where we have appropriately assessed and balanced our interests against your right to privacy.

    • Additional Information on How Your Personal Information Is Transferred Globally.
      In case your personal information is transferred to jurisdictions located outside of the European Economic Area, the United Kingdom or Switzerland, for example, to the United States or any other country where we have operations, we will ensure that appropriate safeguards exist and are taken, such as:
    • the recipient of the personal information is located within a country that benefits from an “adequacy” decision of the European Commission;
    • the recipient has signed a contract based on the standard contractual clauses approved by the European Commission, obliging them to protect your personal information;
    • or in the absence of the above appropriate safeguards, we will ask you for your explicit consent for the cross-border transfer of your personal information or take any other measures that are recognized as providing a sufficient level of protection for your personal information.
    • Please be aware that the United States’ laws have not yet been acknowledged as providing for a data protection standard which is adequate to the ones within your jurisdiction.
    • For more information about the safeguards relating to personal information transfers you may contact our Data Protection Officer by sending an email to Privacy@Carnival.com.

    • Your Rights: For further information on how to exercise your privacy rights, you may contact our Data Protection Officer by sending an email to Privacy@Carnival.com or visiting the Your Privacy Rights page and select the relevant brands’ privacy notice.. You also have the right to lodge a complaint with the competent data protection supervisory authority. Information about how to contact your local data protection supervisory authority is available here.

  3. BRAZIL PRIVACY RIGHTS
    • This section applies to you if your personal information: (i) is processed in the Brazilian territory; or (ii) has been collected in the Brazilian territory. Also, this section applies to you if the purpose of the processing activity is the offer or supply of goods or services within the Brazilian territory.

    • Your Rights.
      According to the Brazilian General Data Protection Law, Law No. 13.709/18 (“ LGPD ”), in addition to some of those rights listed above, you may be able to exercise the following rights, at any time upon request:
      • RIGHT TO ANONYMIZATION, BLOCKING OR ELIMINATION of unnecessary or excessive data or of data processed in noncompliance with the provisions of the LGPD;
      • RIGHT TO INFORMATION on:
        • the public and private entities with which the controller carried out the shared use of personal information; and
        • information on the possibility of not providing consent and on the consequences of the denial.

    • Termination of the Processing .
      Your personal information shall be eliminated after termination of the processing thereof, within the scope and technical limits of the activities, and conservation thereof shall be authorized for the following purposes:
    • compliance with a statutory or regulatory obligation by Carnival;
    • transfer to third parties in accordance with the data processing requirements set forth in the LGPD; or
    • exclusive use of the personal information by Carnival, providing the personal information are anonymized and that the access thereto by third parties will be prohibited by Carnival.

  4. CANADA PRIVACY RIGHTS
    • This section applies to you if you are a resident of Canada and the personal information we collect from you is subject to Canadian privacy laws.

    • Location of Processing .
      We and our respective service providers store and process personal data outside of Canada. The countries to which we transfer personal data may not provide you with the same legal protections you have under federal, provincial and territorial laws of Canada. However, we have implemented appropriate safeguards, including contractual requirements, to secure the transfer of your personal information.

    • Medallion Class .
      By using the Medallion ® and Medallion Class Services on MedallionClass ships and at certain destinations, you explicitly agree to the collection and use of your personal information to locate you and analyze your preferences and interests for the purposes set out in the section titled “How We Collect Your Personal Information”. You may contact the staff on board the ship to request a card to access your guest room and pay for on board transactions in lieu of the Medallion ® . However, features of the MedallionClass Services will not be available to you if you do not use the Medallion ® .

  5. CHINA PRIVACY RIGHTS
    • This section applies to you if: (i) your personal information is processed within the territory of the People’s Republic of China (excluding Hong Kong, Macau and Taiwan, the “ PRC ”), or (ii) you are within the territory of China and your personal information is processed outside of China for the purposes of providing goods or services to you, or analyzing or evaluating your behaviors. PRC law requires us to disclose certain information set forth below.

    • Processing of Sensitive Personal Information .
      Under the PRC law, sensitive personal information includes information regarding such as biometrics, religious beliefs, race, ethnicity, medical health, financial accounts, and location tracking, as well as the personal information of minors under the age of 14 (“ Minor(s) ”). For example, we may process your sensitive personal information in an incident, for health screenings, or for security purposes. We may process certain of your sensitive personal information only when we have your consent or another legal basis to do so. Where your consent is the legal basis for processing your sensitive personal information (such as related to our MedallionClass Services), we will seek your prior consent separately. For more information on our processing of your sensitive personal information, please refer to the How We Collect and Use Your Information section of the Privacy Notice.
    • Before processing a Minor’s personal information, we will seek consent from their parent or other legal guardian. For additional information about our practices regarding the collection of information from children, please read our Children’s Privacy Notice

    • Legal Basis for the Processing of Your Personal Information. Our processing of your personal information as described in the Section How We Collect and Use Your Information is based on the following legal grounds:
    • Consent : We may need your consent in connection with our promotional activities in particular, such as sending you promotional messages, if you decide to participate in sweepstakes, to deploy certain cookies when you use our online services and where you use certain Services where we collect location information or information about your health or medical conditions.

      If we need your consent, you can choose not to give it or take it back at any time. Withdrawing your consent won't affect how we used your information before. If you give us consent, we will only use your information for the reasons you agreed to. If you don't give consent or take it back, we might not be able to provide certain Services. Other than that, saying no or taking back your consent won't have any negative effects on you.

    • Enter into or perform a contract with you: We rely on this legal basis in particular in the following cases:
      • to manage your travel bookings and orders;
      • to provide you with our Services, e.g., process your on-board purchases of goods or Services,
      • to communicate with you to provide technical or administrative support, or
      • to be able to provide our online Services

    • Carry out legal responsibilities or legal obligations: We may be obliged to process personal information to carry out our legal responsibilities or legal obligations, for example where we are required to retain data for tax law or commercial purposes or where we must comply with regulatory requirements regarding public health or gambling.

    • Respond to an emergency: We may collect and process your personal information in order to respond to a public health emergency or to protect a natural person’s life, health and property safety in an emergency.

    • Reasonably process legitimately published personal information : We may reasonably process your personal information that has been published by you or otherwise has been published legitimately.

    • Your Rights: In some cases, our ability to uphold privacy rights for you may depend upon our obligations to process personal information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.
    • Please also note that after an individual passed away, their next of kin may be able to exercise the individual rights of the deceased in accordance with law.
    • For further information on how to exercise those rights, you may contact our Data Protection Officer by sending an email to Privacy@Carnival.com. You also have the right to lodge a complaint with a competent personal information protection authority.

  6. HONG KONG PRIVACY RIGHTS
    • This section applies to you if any of our Hong Kong entities controls all or any part of the personal information processing in, or from, Hong Kong.

    • Your Rights: If you wish to access or correct your personal data, please contact the data protection officer at Privacy@Carnival.com. If you wish to withdraw your consent to direct marketing, please send a request to us at Privacy@Carnival.com, or by replying with the heading “unsubscribe” to any direct marketing communication from us.
    • We reserve the right to charge a reasonable fee to process any personal data access or correction request.

  7. INDIA PRIVACY RIGHTS
    • If you reside in India, the following terms may apply to you as per applicable data protection laws. You may access this Privacy Policy in English or any language specified in the Eighth Schedule of the Constitution of India.

    • Your Rights: You have the right to request access, correction, completion, updating or erasure of your Personal Data and to withdraw consent to processing of your Personal Data. You also have the right to nominate an individual who shall, in the event of your death or incapacity, exercise your rights with respect to us processing your Personal Data.

    • For further information on how to exercise those rights, or if you have any questions, concerns, complaints or grievances regarding our privacy policies or our processing of Personal Data, you may contact our Data Protection Officer by sending an email to Privacy@Carnival.com. You also have the right to lodge a complaint with the Data Protection Board of India.

    • Minors: We may collect and process the data belonging to minors (children under the age of 18 years) when you voluntarily provide them for the purpose of availing our services, or as applicable law otherwise permits. We will collect your express written consent on behalf of such minors along with evidence of your parenthood or guardianship of such children.

  8. INDONESIA PRIVACY RIGHTS
    • This section applies to you if you are a resident of Indonesia. Notwithstanding anything contained above to the contrary, we may also process personal information about you in accordance with the Indonesian law.

    • Legal Basis for the Processing of Your Personal Information.
      Our processing of your personal information as described in the Section How We Collect and Use Your Information is based on the following legal grounds:

      • Consent : We may need your consent in connection with our promotional activities in particular, such as sending you promotional messages, if you decide to participate in sweepstakes, to deploy certain cookies when you use our online services and where you use certain Services where we collect location information or information about your health or medical conditions.

        If we need your consent, you can choose not to give it or take it back at any time. Withdrawing your consent won't affect how we used your information before. If you give us consent, we will only use your information for the reasons you agreed to. If you don't give consent or take it back, we might not be able to provide certain Services. Other than that, saying no or taking back your consent won't have any negative effects on you.

    • Perform or enter into a contractual relationship with you: We rely on this legal basis in particular in the following cases:
      • to manage your travel bookings and orders;
      • to provide you with our Services, e.g., process your on-board purchases of goods or Services,
      • to communicate with you to provide technical or administrative support, or
      • to be able to provide our online Services

    • Vital interest: We may need to process personal information to protect your vital interest, for example where there is an incident or you suffered from injury on our ship or our property.

    • Compliance with legal obligations: We may be obliged to process personal information to comply with our legal obligations, for example where we are required to retain data for tax law or commercial purposes or where we must comply with regulatory requirements regarding public health or gambling.

    • Legitimate interests: We may base the processing of your personal information on our legitimate interests where (i) neither of the afore listed legal bases apply and (ii) where the processing of your personal information is necessary for our legitimate interests. Such cases may include the following in particular:
      • to conduct customer surveys in order to enhance and optimize your vacation experience;
      • to protect our rights and the rights of our guests; to prevent, investigate, and defend against fraud, unlawful or criminal activity, unauthorized access to or use of personal information and our data system services;
      • to investigate and resolve disputes and security issues;
      • to provide you with personalized Services;
      • to communicate with you and reply to your questions or comments submitted to us by any means; and
      • to pursue or defend against legal claims.
      Where we process your personal information based on our legitimate interests, we will only do so where we have appropriately assessed and balanced our interests against your right to privacy.

    • Sensitive Information : ‘Sensitive information’ includes (i) health data and information, (ii) biometric data, (iii) genetic data, (iv) criminal records, (v) children data, (vi) personal financial data, and/or (vii) other data in accordance with the provisions of the laws of the Republic of Indonesia. We use sensitive information for the purposes set forth in the How We Collect and Use Your Information section of our Privacy Notice where needed to run our Services, fulfill contracts with you, follow legal requirements, to protect life and for safety, and for other internal purposes consistent with law.

    • Minors : Before processing a Minor’s (i.e., individuals under the age of 18) personal information, we will seek consent from their parent or other legal guardian.

    • Data Subject Rights : In addition to the rights aforementioned in “Available Privacy Rights” section, you also have the right to obtain information, terminate processing and to lodge a complaint and compensation.

    • Transfers : We may transfer your personal information to countries located outside Indonesia. In transferring personal information out of your country of residence, we will:
      • Ensure that the country where the transferee is domiciled has a level of personal data protection that is equivalent to or higher than that stipulated in Law of the Republic of Indonesia No. 27 of 2022 on Personal Data Protection (as may be amended from time to time) and its implementing regulations;
      • In the event that letter a above is not fulfilled, we will ensure that there is adequate and binding personal data protection; or
      • In the event that letter a and b above are not fulfilled, we will ask for your consent.

    • Changes to the Privacy Notice : The provisions regarding Changes to Our Privacy Notice below apply, except in cases where it is required by applicable legislation, such as changes to the purpose for processing of personal data, we will ask for your consent before applying the changes, and new changes to the Privacy Notice will take effect from the date of your consent.

  9. JAPAN PRIVACY RIGHTS
    • This section applies to you if you are a resident of Japan, in accordance with the Act of Protection of Personal Information (the “ APPI ”) of Japan.

    • Inquiries and Complaints.
      We shall respond appropriately to requests permitted under the APPI including requests for inquiries and complaints regarding the handling of personal information. Please submit a request in the same way prescribed in “ACCESSING, MODIFYING OR DELETING YOUR INFORMATION”.

  10. AUSTRALIA AND NEW ZEALAND PRIVACY RIGHTS
    • This section applies to you if any of our:
    • Australian entities or entities that are subject to the Privacy Act 1988 ( Cth, Australia ) (the “ AUPA ”); and/or
    • New Zealand entities or entities that are subject to the Privacy Act 2020 ( New Zealand ) (the “ NZPA ”),
    • collect, hold or use or disclose all or any part of your personal information.

    • How to access personal information and seek correction of such information : if you wish to access or correct your personal data, or to submit a request to be de-identified, please contact the data protection officer at privacy@carnivalaustralia.com .

    • Affiliate Marketing: where you consent to receiving promotional material from us, you consent to receiving promotional material from all of the Carnival brands and agree that we may share your personal information with other Carnival brands for that purpose. To opt out of receiving promotional material from other Carnival brands, you can email us directly at  optout@carnivalaustralia.com , please type ‘Opt out of Affiliate Marketing’ into the subject line, and include your full name and VIFP number, if relevant. Please let us know whether you would like to opt out of one or more of our Carnival brands or whether you would prefer not to receive any promotional material from us at all. Any promotional material that we, or another Carnival brand, sends to you (by post or by email) will contain instructions for how you can opt out of receiving further offers from that brand.

    • Withdraw consent to direct marketing: if you wish to withdraw your consent to direct marketing, please send a request to us at optout@carnivalaustralia.com .

    • If personal information is not collected: subject to applicable laws, you have no obligation to provide any information requested by us. However, if you choose to withhold requested information, or you do not consent to our collection your information, we may not be able to provide you with the products, services and assistance that depend on the collection of that information.

    • Collection of personal information required or authorised by or under an Australia Law : for the purposes outlined in this policy, we collect personal information as required or authorised by or under Australian laws, including but not limited to:
    • Privacy Act 1988 (Cth);
    • Competition and Consumer Act 2010 (Cth);
    • Migration Act 1958 (Cth);
    • Customs Act 1901 (Cth);
    • Biosecurity Act 2015 (Cth);
    • Passenger Movement Charge Collection Act 1978 (Cth);
    • Australian Corporations Act 2001 (Cth);
    • Crimes Act 1914 (Cth) and Criminal Code Act 1995 (Cth);
    • State/Territory based civil liability laws, such as the Civil Liability Act 2002 (NSW);
    • State/Territory based fair trading laws, such as the Fair Trading Act 1987 (NSW); and
    • State/Territory based casino and trade promotion laws, such as the Community Gaming Act 2018 (NSW) and the Community Gaming Regulation 2020 (NSW).

    • Sensitive Information: we only collect sensitive information when you provide consent to the collection, or if the collection is permitted by law.

    • Disclosure of personal information to overseas recipients: Some of our third-party service providers are based oversea. This includes data processors such as customer service providers, reservation systems, related service providers (hotels, transfers, airlines, shore tour operators, and the like), sanctions screening providers, travel agents, port operations, external financial and legal providers. It may also be necessary to disclose your personal information to regulatory or other authorities in the ports of call in your itinerary. The countries in which these third parties are located include but are not limited to the United Kingdom, the United States, New Zealand, South Africa and India.

    • Anonymity and Pseudonymity: Where lawful and practicable, we will give you the option of not identifying yourself when dealing with us. For example, at the completion of your cruise we will request that you provide us with specific feedback on our cruise facilities on an anonymous basis.

    • Complaints : if you would like to lodge a complaint about a breach of the Australian Privacy Principles, you can contact the Australian data controller at:
    • Carnival plc trading as Carnival Corporation & plc
      Attn: Data Protection Officer
      Level 5, 465 Victoria Avenue, Chatswood NSW, Australia 2067
      privacy@carnivalaustralia.com

    • Upon receiving any complaints, we will take appropriate action in the circumstances, which may include (but is not limited to):
    • acknowledging receipt of the complaint;
    • referring the complaint to appropriate internal stakeholders, such as the Privacy Officer, legal team and/or relevant business unit(s);
    • escalating the complaint to senior management or external legal advisors;
    • investigating the complaint;
    • making a determination regarding the complaint;
    • identifying any further action to be taken, such as reporting the determination to the OAIC;
    • responding to the complainant and/or other relevant individuals.

    • Further information: If you are in Australia and you would like further information about privacy generally, please contact the Office of the Australian Information Commissioner by calling 1300 363 992 or visit the Commissioner’s web site at www.oaic.gov.au .
HOW WE PROTECT YOUR INFORMATION

We care about the security of your information and employ physical, administrative, and technological safeguards designed to preserve the integrity and security of all information collected through our Service. However, no security system is impenetrable and we cannot guarantee the security of our systems 100%. 

In the event that any information under our control is compromised as a result of a breach of security, we will take steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps in accordance with applicable laws and regulations.

While we take steps to protect your personal information and keep it secure, you also play a role in protecting your information. You can help to maintain the security of your online and mobile transactions by not sharing your reservation number, username, or password with anyone.

DATA RETENTION .
We will only store your personal information for as long as necessary to achieve the purpose of collection as set out in this Privacy Notice in accordance with our data retention policies, unless a longer retention period is required by applicable law. If we are required by applicable law to store your personal information beyond this period (e.g., for tax and commercial law reasons), we will delete, destroy or deidentify the personal information after the end of this storage period.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use and disclosure of your personal information, the purposes for which we process the personal information, and the applicable legal requirements. After the expiry of the aforementioned retention periods, we will delete or anonymize your personal information.

If, after you sign up for our promotional emails, you unsubscribe from receiving our promotional emails, we will delete your personal information from our mailing lists. However, we might store your email address in a blacklist to ensure that you will not receive any further communication.

TSA SECURE FLIGHT NOTICE

The Transportation Security Administration (TSA) requires you to provide your full name, date of birth and gender for the purpose of watch list screening under the authority of 49 U.S.C. section 114, the Intelligence Reform and Terrorism Prevention Act of 2004 and 49 C.F.R. parts 1540 and 1560 for all commercial air travel within, into or out of the United States which is booked on or after August 15, 2009. You may also provide your Redress Number, if available.

If you book commercial air travel within, into or out of the United States in conjunction with your voyage we will request this information from you and forward it to the TSA as required by law. Failure to provide your full name, date of birth, and gender may result in denial of transport or denial of authority to enter the boarding area.

TSA may share information you provide with law enforcement or intelligence agencies or others under its published system of records notice. For more on TSA privacy policies or to review the system of records notice and the privacy impact assessment, please see the TSA Web site at www.tsa.gov .

LINKS TO THIRD-PARTY SERVICES

The Services may contain links to and from third party websites of our business partners, advertisers, and social media sites and our users may post links to third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. We strongly recommend that you read their privacy policies and terms and conditions of use to understand how they collect, use, and share information. We are not responsible for the privacy practices or the content on the websites of third party sites.

CHANGES TO OUR PRIVACY NOTICE

We may modify or update this Privacy Notice from time to time to reflect the changes in our business and practices, and you should review this page periodically. We will update the “Last Updated” date at the top of this page when we post changes to this Notice. If we make material changes to this Privacy Notice, we will notify individuals by email to their registered email address, by prominent posting on this website or our other platforms, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.

If you object to any changes, you may close your account. Continuing to use our Services after we publish changes to this Privacy Notice means that you are consenting to the changes.

QUESTIONS? COMMENTS? CONTACT US

If you have any questions about this Privacy Notice or the website, please Contact Customer Service (800) 764-7419

Data Protection Officer: If you live in the United States or any country other than European Economic Area, Switzerland, or the UK, the data controller responsible for your personal data is:

Carnival Privacy Office
Attn: Data Protection Officer
3655 NW 87th Avenue, Miami, FL 33178-2418
Email: Privacy@Carnival.com

If you live in the European Economic Area, Switzerland or the UK, the data controller is:

Carnival UK Office
Attn: Data Protection Officer
100 Harbour Parade, Southampton SO15 1 ST
Privacy@CarnivalUKGroup.com

If you live in Australia or New Zealand, the data controller is:

Carnival plc trading as Carnival Corporation & plc
Attn: Data Protection Officer
Level 5, 465 Victoria Avenue, Chatswood NSW, Australia 2067
privacy@carnivalaustralia.com

CHILDREN’S PRIVACY NOTICE

Though Carnival Corporation provides fun for families of all ages, most of our online Services are not intended to be used by children. When we intend to collect personal information from children through a mobile app or online service, we take additional steps to protect their privacy.

The privacy of our youngest users is very important to us. Children under 13 (in the US) or otherwise defined by applicable law (for example, under age 14 in China and Canada, under age 16 in the EEA, or under age 18 in Australia, New Zealand, India and Indonesia) (“ Child ” or “ Children ”) may download our mobile apps or use our online services and use them with limited functionality without providing any personal information. If a Child creates a login profile and we determine the Child is underage, then in accordance with applicable laws, we will seek express authorization of a parent or legal guardian before the Child will be permitted to provide additional personal information, make purchases, or engage the chat functions. 

Please contact us at Privacy@Carnival.com if you believe we have inadvertently collected personal information from a Child without necessary parental consent so that we can delete this information as soon as possible.

When we recognize a Child is using an application or online service, the following policies and practices apply:

  • We collect only as much personal information as necessary to provide the functions of the application and to provide notice to parents, consistent with the requirements of children’s privacy laws, including as applicable the Children’s Online Privacy Protection Act (“ COPPA ”) and the Children’s Online Privacy Code in the AUPA.
  • We will seek parental consent before we will enable certain features of the mobile applications, including chat and location features and in-app purchases.

How a Child’s Personal Information is Collected. During registration, we collect the person’s first and last name, date of birth, and booking number (optional) to find them in our booking systems.

If we see the person is a Child, we use the parent or guardian's contact information from the reservation to notify them and ask for consent for the Child to use the app fully.

We automatically collect information about how the Child uses the app or online service and their device, like a device ID, other persistent identifiers, operating system, and settings. This helps us run the app, monitor and improve our Services, and for other internal purposes.

If a parent or guardian allows the Child to use chat and purchase features, we collect the Child’s chat messages, chat usage data, and purchase records. If the Child uses a Medallion ® on a MedallionClass ship, the app will also collect their location data on board.

How a Child’s Personal Information is Used and Shared. We use the personal information collected to provide features in the applicable service or app, like letting the Child view the ship's schedule, choose activities, use chat (if allowed), and choose photos taken on the ship. With the parent or guardian's consent, the Child can make purchases on board or access internet services. The Child's information may be shared with staff to help with purchases and dining requests, and purchase details will be shared with the parent or guardian. With the parent or guardian's consent, the Child can use the Shipmates chat to talk to approved individuals. We recommend parents supervise their children using the chat. The Child's location data on the ship will be shared with the parent and approved members of the booking party. We may also use the Child's information to improve the onboard and app experience. We will not use the Child's information for personalized ads.

How Parents May Access and Control a Child’s Information. At any time, parents can withdraw consent for further collection of personal information from the Child through the App and can request that we delete from our records the personal information we have collected in connection with the App. Please keep in mind that a request to delete records may lead to a termination of an account or other service, and that we may not be able to delete information that we need to retain for certain legal or business records.

To access the information we have collected from the Child:

  • Parents can request access to and delete their Child’s personal information by logging on to the Child’s account through the Child’s mobile device. Parents will need their Child’s username and password.
  • Parents can contact Guest Services to request access to, change, or delete their Child’s personal information by visiting the Guest Services desk on board. If you believe your child is participating in an activity that collects personal information and you or another parent/guardian have NOT given consent for, please feel free to contact us Guest Services.

Retention of Children’s Data

We retain the information collected from the Child only as long as necessary to provide the Services and fulfill our internal business purposes. 

Contact Us

Please contact us if you have any questions about how your Child’s personal information is collected, used, shared, or stored or if you would like to access or delete your Child’s personal information at Privacy@Carnival.com.

Carnival Cruise Line WEBSITE TERMS OF USE

Your use of the information, graphics and materials on our website is governed by these website Terms of Use and our website Privacy Policy.

THIRD PARTY WEBSITES

This site also contains links to the websites of third parties not associated with Carnival Cruise Line or Carnival Corp and plc. The existence of these links does not imply that Carnival Cruise Line endorses these websites or guarantees the reliability of the information they contain. Such links are provided for your reference only. Carnival Cruise Line does not control such websites and is not responsible for their contents or the privacy or other practices of such websites.

COMPUTER VIRUSES

While it is very unlikely, Carnival Cruise Line is not responsible for any computer problem (including virus transmission) you may experience as a result of visiting this site or any of its links.

DISCLAIMER

Carnival Cruise Line gives notice that all information contained within the site is subject to alteration with or without notice. While all travel information contained within this website is correct at the time of publication, some details (such as itineraries or prices) could possibly change. Please check with your travel agent before booking your cruise with us.

PASSAGE CONDITIONS

Passengers are carried subject to our Cruise Ticket Contract and the conditions of any other third party travel suppliers in relation to a booking. Passengers should read the Cruise Ticket Contract available on our website. You can request a copy of our Cruise Ticket Contract by calling 13 31 94 in Australia or 0800 442 095 in New Zealand. The terms of our Cruise Ticket Contract shall prevail to the extent of any inconsistency with these website Terms and Conditions.

LIMITATION OF LIABILITY

Subject to any responsibilities implied by law and which cannot be excluded, we are not liable to you for any losses, damages, liabilities, claims and expenses (including, but not limited to, legal costs and defence or settlement costs) whatsoever arising out of or referable to material on our websites, whether in contract, tort (including negligence), statute or otherwise. Liability of Carnival Cruise Line for a breach of a condition or warranty implied by law or otherwise, and which cannot be excluded, is limited to the supply of the goods or services again or the cash equivalent.

JURISDICTION

Unless expressly agreed otherwise, this website is provided for use by Australian & New Zealand residents only. The law applicable to disputes arising from material on our Australian website, is the law of New South Wales, Australia.

COPYRIGHT AND TRADEMARK

Copyright in the material on our websites and any trademarks featured are owned or licensed by Carnival Cruise Line. The material on this site may only be reproduced for personal use or as otherwise prescribed under copyright legislation in Australia and New Zealand.

ACCEPTANCE OF CHANGES TO OUR WEBSITE TERMS & CONDITIONS

You acknowledge and accept that your use of our websites indicates your acceptance of these website Terms and Conditions and our website Privacy Statement. We reserve any rights not expressly granted in these website Terms and Conditions. These are the current website Terms and Conditions and replace any other terms or conditions previously published. If we decide to change our website Terms and Conditions, we will post the changed Terms and Conditions on this page.

TICKET CONTRACT

View our latest ticket contract - CCL Cruise Ticket Contract 1 April 2025

INTERNATIONAL CRUISE LINE PASSENGER BILL OF RIGHTS

The Members of the Cruise Lines International Association are dedicated to the comfort and care of all passengers on oceangoing cruises throughout the world. To fulfill this commitment, our Members have agreed to adopt the following set of passenger rights:

1. The right to disembark a docked ship if essential provisions such as food, water, restroom facilities and access to medical care cannot adequately be provided onboard, subject only to the Master’s concern for passenger safety and security and customs and immigration requirements of the port.

2. The right to a full refund for a trip that is canceled due to mechanical failures, or a partial refund for voyages that are terminated early due to those failures.

3. The right to have available on board ships operating beyond rivers or coastal waters full-time, professional emergency medical attention, as needed until shore side medical care becomes available.

4. The right to timely information updates as to any adjustments in the itinerary of the ship in the event of a mechanical failure or emergency, as well as timely updates of the status of efforts to address mechanical failures.

5. The right to a ship crew that is properly trained in emergency and evacuation procedures.

6. The right to an emergency power source in the case of a main generator failure.

7. The right to transportation to the ship’s scheduled port of disembarkation or the passenger’s home city in the event a cruise is terminated early due to mechanical failures.

8. The right to lodging if disembarkation and an overnight stay in an unscheduled port are required when a cruise is terminated early due to mechanical failures.

9. The right to have included on each cruise line’s website a toll-free phone line that can be used for questions or information concerning any aspect of shipboard operations.

10. The right to have this Cruise Line Passenger Bill of Rights published on each line’s website.

IMPORTANT TERMS AND CONDITIONS FOR Carnival Cruise Line Auto Pay

These Terms and Conditions apply only to certain cruises for which the Carnival Cruise Line Auto Pay (“Plan”) option is available. By accepting the Plan, the guest agrees to be bound by these Terms and Conditions.

To be eligible for the Plan, the guest must register a valid Visa, MasterCard or American Express Credit Card (“The registered card”) with his/her Carnival Cruise Line booking. Please note that the Plan is not available to guests using Debit Card, PayPal or any other payment method to make payments. Carnival Cruise Line reserves the right to cancel this Plan at any time.

Before registering for Auto Pay, the guest must first make an initial deposit payment against his/her booking (if applicable to the booking, a second deposit may be charged). Equal monthly payments will subsequently be charged to the registered card to the guest’s booking up until final payment is due. If the full remaining balance is not evenly divisible then the guest’s final payment amount may vary slightly.

The monthly payments will automatically recalculate if adjustments are made to the booking (e.g., adding or removing packages or transfers, etc.). A service fee of 1.1% for Visa Credit and Mastercard Credit and 2.75% for AMEX and Diners Club applies. No interest or finance charges apply to this Plan. Any interest, finance charges or fees assessed by the guest’s credit card provider may still apply.

The guest hereby authorises Carnival Cruise Line to charge each payment to the registered card associated with the guest’s booking. If the registered card on file is declined, Carnival Cruise Line will send a notification to the guest and future monthly payments will be recalculated to include the declined payment. The guest agrees to maintain at least one valid registered card that expires no earlier than twenty (20) days after the last payment due date.

Guest may choose to prepay the full remaining balance, or prepay a portion of the remaining balance at any time without penalty.

Monthly instalments may be cancelled at any time up to 11:59pm AEST/AEDT on the day before final payment by calling 13 31 94. Booking cancellations and refunds are subject to our Booking and Travel Conditions.

If all payments are not paid in full by the final payment due date, the booking will be cancelled automatically and our refund policy will apply in accordance with our terms and conditions of cruising.

MOBILE APPLICATION TERMS & CONDITIONS

Effective Date: May 25, 2018

CARNIVAL MOBILE APPLICATION

If you'd like to review our Privacy Notice for Mobile Apps, please refer to Carnival's Privacy Notice.

End User License Agreement for CARNIVAL MOBILE APPLICATION

IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE, DO NOT CLICK THE “ACCEPT” BUTTON OR DOWNLOAD, INSTALL OR USE THE APPLICATION.

Introduction and Overview

Please read this end user software license agreement (“License”) carefully before clicking the “Accept” button or downloading or using the Carnival Mobile Application (“Application” or “App”).  As used herein, “Application” includes, without limitation, any services specific to the Application, software code, scripts, interfaces, graphics, displays, text, images, artwork, music or video clips, documentation and other components or content and any updates, modifications or enhancements to these items accompanying the Application or this License.  These terms are an agreement between You and Carnival Cruise Lines (“Carnival,” “us,” and “our”) and its affiliates (individually and collectively, “Carnival”).  “You,” “Your” and “Licensee” in this License refer to You, an individual, and/or to the company or other legal entity on whose behalf You accept this License.

TO USE MANY OF THE FEATURES OF THIS APP, YOU MUST BE ON BOARD A CARNIVAL VESSEL.

This Application is licensed to You by Carnival for use strictly in accordance with the terms and conditions of this License. By clicking the “accept” button or downloading or using the Application, You are entering into and agreeing to be bound by the terms of this License, the Carnival Terms and Conditions located on the Terms and Conditions page, and the Carnival Privacy Notice located on the Privacy Notice page; each as amended from time to time, and which policies are incorporated herein by reference. If there are any inconsistencies between this License and the Carnival Terms and Conditions, this License takes precedence with respect to the Application. If at any time after reviewing the Application You wish to terminate this License, You must un-install and remove the Application from Your Device, and delete any copy of the Application in Your possession.

Your use of the Application also may be governed by terms and conditions required by (i) any applicable third party content and service providers, (ii) the manufacturer and other providers of Your Device and its hardware and software components, including its operating system, (iii) the online store or other applicable distributor through which You obtain the Application, (iv) the applicable wireless service agreement for Your Device, (v) any applicable open source or third party software license, and (vi) the terms or conditions governing Your personal accounts for web content services You access through the Application ((i) through (vi), including without limitation those terms listed in the “Third Party Terms” section of this License, collectively being referred to as the “Related Agreements”). No Related Agreement, however, shall have the effect of limiting, encumbering or otherwise restricting Carnival’s rights and remedies or Your obligations under this License, or waiving any restrictions on Your rights to use the Application under this License. This License shall not have the effect of limiting, encumbering or otherwise restricting Carnival’s rights and remedies or Your obligations under any Related Agreement between You and Carnival, or waiving any restrictions on Your rights under any Related Agreement between You and Carnival. You understand and agree that even if You are not the account-holder for Your Device, Your purchase and use of the Application is governed by terms and conditions in the applicable service wireless service agreement for Your Device.

If Carnival makes any updates or upgrades to the Application available to You, such updates or upgrades shall be subject to the terms and conditions of this License unless the Application is expressly provided to You under other, or additional terms and conditions, in which case, those other, or additional terms and conditions (which may include the payment of additional fees), shall apply.

IF YOU ARE UNDER THE AGE OF 13, YOU MAY ONLY USE THIS APPLICATION WITH THE EXPRESS CONSENT OF YOUR PARENT OR LEGAL GUARDIAN.

Your Parent or Legal Guardian can provide Carnival with their consent in the following ways:

  • Using a credit card, debit card, or other online payment system that provides notification of each separate transaction to the account holder;
  • Providing consent when granting You authority to make charges to Your parent’s Sail & Sign account;
  • If onboard a Carnival Vessel, providing a copy of a form of government issued ID to Guest Services.

Each time You access and/or use the Application (other than to simply read the terms and conditions of this License), You agree to be bound by and comply with the terms and conditions of this License, the Carnival Terms and Conditions, the Carnival Mobile App Privacy Notice and any other applicable terms and conditions set forth in any Related Agreements. DO NOT USE THIS APPLICATION IF YOU DO NOT AGREE.

The business realities associated with operating the Application are such that, without the conditions that are set forth in this License – such as Your grants and waivers of rights, the limitations on our liability, and Your indemnity to us – we would not make the Application available to You.

THIS LICENSE IS SUBJECT TO THE ARBITRATION PROVISION INCLUDED IN SECTION 11 OF THIS LICENSE.

1. THE APPLICATION: In order to access the Application while aboard Carnival Vessels (“Vessels”), You will need access to the unsecured Carnival Wi-Fi Service (“Wi-Fi”). Please review the Terms of Service & Acceptable Use Policy for the Carnival Wi-Fi Service onboard prior to accessing Wi-Fi.

The Application allows You to effortlessly find up-to-date information about Your Carnival cruise:

  • Before check-in, countdown to Your cruise and share the application with Your friends.
  • After check-in, when You log in with WiFi, You will be able to access information regarding onboard activities, restaurants, menus, open times, entertainment, ports of call, spa services, and shopping.

You can also:

  • Create an online profile. You can choose an avatar from Facebook or Your phone image library and whether to make Your profile public or private.
  • View ship messages and announcements
  • See what's happening every minute of every day
  • Save favorite activities to one convenient list
  • If You purchase the Application Chat function, You can add other cruisers who have also purchased the Application Chat function to Your contacts and Chat with them during Your cruise.

Voice, data and messaging rates may apply when You use this Application.

1.1 CONSENT TO USE LOCATION INFORMATION: By using this Application, You agree that Carnival may collect and share Your Location Information for such purpose. If You do not want Your Location Information collected either do not download/use the Application or You may modify Your Device settings to disable collection of Your Location Information.

1.2 CONSENT TO DISCLOSE PERSONAL INFORMATION: This Application allows You to create a Profile in which You can share Your name, Your cruise itinerary, plans, and other information regarding Your cruise. This Application also allows You to view some of the Personal Information of the contact that You add to Your Profile. In addition, if You elect to purchase the Application Chat function, You can communicate with contacts that You add to Your profile. You and the contact with whom You communicate will be able to view past Chats. You consent to the display of Your personal information, including without limitation Your name, photo, or other information, by the Application.

2. LICENSE GRANT AND USE RESTRICTIONS.

2.1 License Grant. Subject to the restrictions set forth in Section 2.2, Carnival grants You a personal, revocable, non-exclusive, non-transferable, limited right to install and use one copy of the Application on a single device owned and controlled by You (“Device”), and to access and use the Application on such Device solely for Your personal entertainment use, strictly in accordance with the terms and conditions of this License, the Related Agreements, and all applicable local, national, and international laws and regulations.  You represent, warrant and agree that You are using the Application solely for Your own personal entertainment use and not for redistribution or transfer of any kind.

2.2 Restrictions on Use. You shall not: (a) decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the Application, even for research purposes; (b) make any modification, adaptation, improvement, enhancement, translation or derivative work from the Application; (c) violate any applicable laws, rules or regulations in connection with Your access or use of the Application; (d) remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Carnival or its collaborators, suppliers or licensors; (e) use the Application in a manner that derives revenue directly from such use, or use the Application for any other purpose for which it is not designed or intended; (f) install, use or permit the Application to exist on more than one Device at a time or on any other mobile device or computer; (g) distribute the Application to multiple Devices; (h) make the Application available over a network or other environment permitting access or use by multiple Devices or users at the same time; (i) use the Application for creating a product, service or software that is, directly or indirectly, competitive with or in any way a substitute for any services, product or software offered by Carnival; (j) use the Application to send automated queries to any website or to send any unsolicited commercial e-mail; (k) use any proprietary information or interfaces of Carnival or other intellectual property of Carnival in the design, development, manufacture, licensing or distribution of any applications, accessories or devices for use with the Application; (l) circumvent, disable or tamper with any security-related components or other protective measures applicable to the Application or the Device or (m) reproduce, archive, retransmit, distribute, disseminate, sell, lease, rent, exchange, modify, broadcast, synchronize, publicly perform, publish, publicly display, make available to third parties, transfer or circulate the Application. You agree to abide by the rules and policies established from time to time by Carnival. Such rules and policies may include, for example, required or automated updates, modifications, and/or reinstallations of the Application and obtaining available patches to address security, interoperability or performance issues. These obligations survive termination of this License.

3. INTELLECTUAL PROPERTY RIGHTS.

3.1 Rights to Application. You acknowledge and agree that the Application, any copies thereof (including without limitation any copy that You download, install, or use on Your Device), and all copyrights, patents, trademarks, trade secrets and other intellectual property rights associated therewith are, and shall remain, the property of Carnival or its collaborators, licensors, or suppliers.  Furthermore, You acknowledge and agree that the source and object code of the Application and the format, directories, queries, algorithms, structure and organization of the Application are the intellectual property and proprietary and confidential information of Carnival and its collaborators, licensors and suppliers. Title to the Application shall remain with Carnival. Carnival and its collaborators, licensors, and suppliers reserve the right to change, suspend, terminate, remove, impose limits on the use of or access to, disable access to, or require the return of the Application (or any copy thereof) at any time without notice and will have no liability for doing so. Except as expressly stated in this License, You are not granted any intellectual property rights in or to the Application by implication, estoppel or other legal theory, and all rights in and to the Application not expressly granted in this License are hereby reserved and retained by Carnival.These obligations survive termination of this License.

3.2 Carnival Marks. Carnival owns all right, title and interest in and to all trademarks, service marks, and trade names included in the Application. For additional information about Carnival’s copyright, trademark and other intellectual property rights, please visit Carnival's Legal Copyright & Trademark page. You are not authorized to use the Carnival Marks in any advertising, publicity or in any other commercial manner without the prior written consent of Carnival, which may be withheld for any or no reason. These obligations survive termination of this License.

3.3 Open Source Software. The Application may utilize or include third party software that is subject to open source license terms (“Open Source Software”). You acknowledge and agree that Your right to use such Open Source Software as part of the Application is subject to and governed by the terms and conditions of any applicable open source license, including, without limitation, any applicable acknowledgements, license terms and disclaimers contained therein (collectively, the “Open Source License Terms”). In the event of a conflict between the terms of this License and the Open Source License Terms, the Open Source License Terms shall control.

4. NO RESPONSIBILITY FOR THIRD PARTY CONTENT AND SERVICES.

4.1 General. You acknowledge that the Application may permit access to products, services, websites, advertisements, promotions, recommendations, advice, information, and materials created and provided by advertisers, publishers, content collaborators, marketing agents, vendors and other third parties (“Third Party Content and Services”).

4.2 Disclaimer. You acknowledge that Carnival does not investigate, monitor, represent or endorse the Third Party Content and Services (including any third party websites accessed through the Application). Furthermore, Your access to and use of the Third Party Content and Services is at Your sole discretion and risk, and Carnival shall have no liability to You arising out of or in connection with Your access to and use of the Third Party Content and Services. Third parties may collect information about You and Your Device if You choose to use Third Party Content and Services.  Carnival and its collaborators, suppliers, and licensors are not responsible for third parties’ data collection practices.  Carnival encourages You to review the third parties’ privacy policies.

4.3 Third Party Terms of Service. You acknowledge and agree that Your access to and use of the Third Party Content and Services and any correspondence or business dealings between You and any third party using the Application are governed by and require Your acceptance of the terms of service of such third party, including, without limitation, any terms, privacy policies, conditions, representations, warranties or disclaimers contained therein. You assume all risks arising out of or resulting from Your transaction of business over the Internet and with any third party, and You agree that Carnival and its collaborators, suppliers, and licensors are not responsible or liable for any loss or result of the presence of information about or links to such advertisers or service providers. Furthermore, You acknowledge and agree that this License does not grant You any license to (i) the Third Party Content and Services; (ii) any products, services, processes or technology described in or offered by the Third Party Content and Services; or (iii) any copyright, trademark, patent or other intellectual property right in the Third Party Content or Services or any products, services, processes or technology described or offered therein. You agree that You will not use Third Party Content or Services in a manner that would infringe or violate the rights of any other party, and that Carnival and its collaborators, suppliers, and licensors are not in any way responsible for any such use by You.

4.4 Endorsements. You acknowledge and agree that the provision of access to any Third Party Content and Service shall not constitute or imply any endorsement by Carnival of such Third Party Content and Services.Carnival reserves the right to restrict or deny access to any Third Party Content and Services otherwise accessible through the Application, although Carnival has no obligation to restrict or deny access even if requested by You.

4.5 Inaccurate or Inappropriate Materials. You understand that by accessing and using the Third Party Content and Services, You may encounter information, materials and subject matter (i) that are incomplete or inaccurate; (ii) that You or others may deem offensive, indecent, or objectionable; (iii) which may or may not be identified as having explicit language, and (iv) that automatically and unintentionally appears in search results, as a link or reference to objectionable material.  Notwithstanding the foregoing, You agree to use the Third Party Content and Services at Your sole risk and that Carnival and its collaborators, suppliers, and licensors shall have no liability to You for information, material or subject matter that is found to be incomplete, inaccurate, offensive, indecent, or objectionable.

5. ACCOUNTS, PROFILES AND SOCIAL FEATURES

5.1 Accounts. In order to access or use the features on the Service, You must be onboard a Vessel. The Application’s practices governing any resulting collection and use of Your personal information are disclosed in its Privacy Notice. IF YOU ARE UNDER THE AGE OF THIRTEEN (13) THEN CARNIVAL MUST OBTAIN VERIFIABLE CONSENT FROM YOUR PARENTS BEFORE YOU CAN REGISTER AS A USER, CREATE A PROFILE PAGE, SUBMIT PERSONAL INFORMATION TO US, OR OTHERWISE USE THIS APPLICATION. FOR INFORMATION ON THIS PROCESS, SEE GUEST SERVICES ON BOARD.

Your username will be your cruise Folio number and Your password will be the month and day of your birth (mm/dd) and You agree that: (i) You will not use a username (or e-mail address) that is already being used by someone else, may impersonate another person, belongs to another person, violates the intellectual property or other right of any person or entity, or is offensive. We may reject the use of any password, username, or e-mail address for any other reason in our sole discretion; (ii) You will provide true, accurate, current, and complete registration information about Yourself in connection with the registration process and, as permitted, to maintain and update it including on Your Profile Page, continuously and promptly to keep it accurate, current, and complete; (iii) You are solely responsible for all activities that occur under Your account, password, and username – whether or not You authorized the activity; (iv) You are solely responsible for maintaining the confidentiality of Your password and for restricting access to Your Device so that others may not access any password protected portion of the Application using Your name, username, or password; (v) You will immediately notify us of any unauthorized use of Your account, password, or username, or any other breach of security; (vi) You will not defame, stalk, bully, abuse, harass, threaten, impersonate or intimidate people or entities and You will not post private or confidential information via the App, including, without limitation, Your or any other person's credit card information, social security or alternate national identity numbers, non-public phone numbers or non-public email addresses; (vii) You will not use the App for any illegal or unauthorized purpose. You agree to comply with all laws, rules and regulations (for example, federal, state, local and provincial) applicable to Your use of the App and your Content (defined below), including but not limited to, copyright laws; (viii) You will not interfere or disrupt the App or servers or networks connected to the App, including by transmitting any worms, viruses, spyware, malware or any other code of a destructive or disruptive nature; and (ix) You will not sell, transfer, or assign Your account or any account rights.

We will not be liable for any loss or damage (of any kind and under any legal theory) to You or any third party arising from Your inability or failure for any reason to comply with any of the foregoing obligations.

If any information that You provide, or if we have reasonable grounds to suspect that any information that You provide, is false, inaccurate, outdated, incomplete, or violates any applicable terms or conditions or law, then we may suspend or terminate Your account. We also reserve the more general and broad right to terminate Your account or suspend or otherwise deny You access to it or its benefits – all in our sole discretion, for any reason, and without advance notice or liability.

5.2 Profiles. When You are on board Your Vessel, You can create a Profile. To create a Profile, You must be logged in to the Vessel’s Wi-Fi. Click here for terms and conditions related to the Carnival Wi-Fi Service. You must enter Your cruise Folio number, and the month and day of Your birth (mm/dd). You may be able to create a nickname and/or choose a profile picture. However, if You choose to submit photographs to the Application or include other images of real people, then make sure they are of You or of You and someone You know – and only if You have their express permission to submit it. EACH MEMBER OF YOUR TRAVELING PARTY MUST CREATE HIS OR HER OWN PROFILE IN ORDER TO ACCESS THE APP AND RELATED SERVICES.

Without limiting the foregoing, Profile Pages may not include content that You are attempting to sell through the Application, and cannot be used to conduct commercial activities, including, but not limited to, transactions, advertising, fundraising, contests or other promotions absent our prior written consent. We may offer You the ability to set preferences relating to Your profile or Application activities, but settings may not become effective immediately or be error free, and options may change from time-to-time. We assume no responsibility or liability for users’ Profile material.

We do not review Profile Pages to determine if they were created by an authorized person or an appropriate party, and we are not responsible for any unauthorized Profile Pages that may appear on the Application. If there is any dispute as to whether a Profile Page has been created or is being maintained by an authorized representative of the individual who is the subject of that Profile Page, then we shall have the sole right, but are not obligated, to resolve such dispute as we determine is appropriate in our sole discretion. Such resolution may include, without limitation, deleting or disabling access to Profile Pages, or any portion thereof, at any time without notice.

5.3 Family and Friends. The Family and Friends feature allows You to plan Your shipboard activities with Your Family and Friends and other guests and to Chat with each other with the Chat function. Each person must purchase their own subscription for the Carnival Chat function in order to utilize this feature. You can add family members and friends to Your contacts. Family and Friends can share itinerary and activity information.

To invite Family or Friends who have their own App Profiles, You will need to sign in to the App and send Your Family Member or Friend an invitation to their e-mail address. When a Family Member or Friend accepts Your information, that person can see Your name or nickname, Your Profile photograph, and Your entire trip itinerary. Family and Friends who are on Your reservation will also be able to see Your reservation information.

Your Family Members and/or Friends may also send You an invitation. You acknowledge that by sending and/or accepting an invitation to connect on the App, You authorize that Family Member or Friend to plan or modify activities for You without notice to You. Carnival is not liable or responsible for the conduct of the family or friends You choose to connect with on the App, including in the planning or modification of activities on Your behalf, or for a family or friend’s use of any information You choose to share with the family or friend.

If You create a profile for a Family Member or a Friend who does not have his or her own App account, You are not creating an App account for that person. Instead, You are providing information about that Family Member or Friend in order to add him or her to activities on that person’s behalf. You may remove Family Members or Friends from these “Managed Profiles” at any time.

5.4 User Generated Content. Carnival may allow You to upload certain images, graphics, photos, audio and video clips, statements and other content or materials (collectively, "Content") on or through the App. You may not post violent, nude, partially nude, discriminatory, unlawful, infringing, hateful, pornographic or sexually suggestive photos or other content via the App. You are solely responsible for your conduct and any Content that You post on or through the App. Carnival may, but has no obligation to, remove, edit, block, and/or monitor Content or accounts containing Content that Carnival determines in its sole discretion violates this License.

Carnival does not claim ownership of any Content that You post on or through the App. Instead, you hereby grant to Carnival a non-exclusive, perpetual, fully paid and royalty-free, transferable, sub-licensable, worldwide license to use publish and distribute the Content that you post on or through the App in all media and types of advertising and promotion throughout the world. You represent and warrant that: (i) You own the Content posted by You on or through the App or otherwise have the right to grant the rights and licenses set forth in these terms; (ii) the posting and use of your Content on or through the App does not violate, misappropriate or infringe on the rights of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trademark and/or other intellectual property rights; (iii) You agree to pay for all royalties, fees, and any other monies owed by reason of Content You post on or through the App; (iv) no advertisement or other materials need be submitted to You for further approval and Carnival shall be without liability to You for any distortion or illusionary effect resulting from the publication of my biography, picture, and likeness; and (v) You have the legal right and capacity to enter into this License in your jurisdiction. Additionally, You expressly release Carnival from and against any and all claims which You may have at any time for the remuneration, invasion of privacy, rights of publicity, defamation or any cause of action arising out of Carnival’s use or any advertisement, marketing device or other publication relating to Carnival’s use of your Content.

6. PURCHASE OF CHAT SUBSCRIPTION

6.1 The Application Chat function will enable You to communicate (“Chat”) with Your Friends and Family while on the Vessel. All Friends and Family who are identified as “travel with,” “same cabin” or “same account” on Your Folio will automatically be pre-loaded as contacts. In order to Chat with anyone else, You must first add them to Your Profile and they must accept Your invitation to Chat. In order to use the Carnival Chat function, You must purchase a subscription. A valid/funded/activated sail and sign card is required for purchase. Your Friend and/or Family Member must also be subscribed to Carnival Chat. The purchase of a Carnival Chat subscription is a limited, non-exclusive, revocable, non-assignable, personal, and non-transferable right to use the Chat function for the duration of Your Carnival sailing. Accordingly, Youhave no property, proprietary, intellectual property, ownership, or monetary interest in Your Chats, which remain our Content. The right may be immediately suspended or terminated for any reason, in our sole discretion, and without advance notice or liability. We may modify usage subscriptions and virtual items at our sole discretion, and such modifications may make the usage subscriptions or virtual items more or less common, valuable, effective, or functional.

6.2 You may not purchase, sell, barter, or trade any usage subscriptions or virtual items, or offer to purchase, sell, or trade any usage subscriptions or virtual items. Any such attempted transfer will be null and void.

6.3 If we suspend or terminate any usage subscriptions or virtual items, then You will forfeit the suspended or terminated subscription or items, except as may be set forth in any additional terms (such as any refund policies that may apply to a subscription service). Likewise, except as may be set forth in any additional terms or as required by applicable law, we are not responsible for repairing or replacing same, or providing You any credit or refund or any other sum, in the event of our modification of any usage subscriptions or virtual item, or for loss or damage due to error, or any other reason.

7. TERM AND TERMINATION

This License shall be effective until terminated. Carnival may, in its sole and absolute discretion, at any time and for any or no reason, suspend or terminate this License and the rights afforded to You hereunder with or without prior notice. Furthermore, if You fail to comply with any terms and conditions of this License, then this License and any rights afforded to You hereunder shall terminate automatically, without any notice or other action by Carnival Upon the termination of this License, You shall cease all use of the Application and uninstall the Application. Carnival may, without notice to You, disable the Application. Carnival will not be liable to You or any third party for compensation, indemnity, or damages of any sort as a result of terminating this License in accordance with its terms, and termination of this License will be without prejudice to any other right or remedy Carnival may have, now or in the future. These obligations survive termination of this License.

8. DISCLAIMER OF WARRANTIES

YOU ACKNOWLEDGE AND AGREE THAT THE APPLICATION, INCLUDING ALL CONTENT CONTAINED THEREIN OR ACCESSED THEREBY, IS PROVIDED ON AN “AS IS’ AND “AS AVAILABLE” BASIS, AND THAT YOUR USE OF OR RELIANCE UPON THE APPLICATION AND ANY THIRD PARTY CONTENT AND SERVICES ACCESSED THEREBY IS AT YOUR SOLE RISK AND DISCRETION. CARNIVAL AND ITS COLLABORATORS, SUPPLIERS AND LICENSORS HEREBY DISCLAIM ANY AND ALL REPRESENTATIONS, WARRANTIES AND GUARANTIES REGARDING THE APPLICATION AND THIRD PARTY CONTENT AND SERVICES, WHETHER ORAL, EXPRESS, IMPLIED OR STATUTORY, AND WHETHER ARISING BY LAW, STATUTE, USAGE OF TRADE, CUSTOM, COURSE OF DEALING OR PERFORMANCE OF THE PARTIES, OR THE NATURE OR CONTEXT OF THIS LICENSE, AND INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FURTHERMORE, CARNIVAL AND ITS COLLABORATORS, SUPPLIERS AND LICENSORS MAKE NO WARRANTY THAT (I) THE APPLICATION OR THIRD PARTY CONTENT AND SERVICES WILL MEET YOUR REQUIREMENTS; (II) THE APPLICATION OR THIRD PARTY CONTENT AND SERVICES WILL BE UNINTERRUPTED, ACCURATE, RELIABLE, TIMELY, SECURE, FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS OR ERROR-FREE; (III) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL ACCESSED OR OBTAINED BY YOU THROUGH THE APPLICATION WILL BE AS REPRESENTED OR MEET YOUR EXPECTATIONS; OR (IV) ANY ERRORS IN THE APPLICATION OR THIRD PARTY CONTENT AND SERVICES WILL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM CARNIVAL OR FROM THE APPLICATION SHALL CREATE ANY REPRESENTATION, WARRANTY OR GUARANTY. FURTHERMORE, YOU ACKNOWLEDGE THAT CARNIVAL AND ITS COLLABORATORS, SUPPLIERS AND LICENSORS HAVE NO OBLIGATION TO CORRECT ANY ERRORS OR OTHERWISE SUPPORT OR MAINTAIN THE APPLICATION. YOU ACKNOWLEDGE THAT THE APPLICATION IS NOT INTENDED OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE THE PERFORMANCE OF, USE OR MISUSE OF, FAILURE OF, OR ERRORS OR INACCURACIES IN THE CONTENT, DATA OR INFORMATION PROVIDED BY, THE APPLICATION COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL, PROPERTY, OR ENVIRONMENTAL DAMAGE. CARNIVAL AND ITS COLLABORATORS, SUPPLIERS AND LICENSORS DO NOT WARRANT THAT THE APPLICATION WILL BE COMPATIBLE OR INTEROPERABLE WITH YOUR DEVICE OR ANY OTHER PIECE OF HARDWARE, SOFTWARE, EQUIPMENT OR DEVICE INSTALLED ON OR USED IN CONNECTION WITH YOUR DEVICE. FURTHERMORE, YOU ACKNOWLEDGE THAT COMPATIBILITY AND INTEROPERABILITY PROBLEMS CAN CAUSE THE PERFORMANCE OF YOUR DEVICE TO DIMINISH OR FAIL COMPLETELY, AND MAY RESULT IN PERMANENT DAMAGE TO YOUR DEVICE, LOSS OF THE DATA LOCATED ON YOUR DEVICE, AND CORRUPTION OF THE SOFTWARE AND FILES LOCATED ON YOUR DEVICE. YOU ACKNOWLEDGE AND AGREE THAT CARNIVAL AND ITS COLLABORATORS, SUPPLIERS AND LICENSORS, AND THEIR OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, SHALL HAVE NO LIABILITY TO YOU FOR ANY LOSSES SUFFERED, RESULTING FROM OR ARISING IN CONNECTION WITH COMPATIBILITY OR INTEROPERABILITY PROBLEMS. SHOULD THE APPLICATION PROVE DEFECTIVE, YOU ASSUME THE ENTIRE BURDEN OF ALL NECESSARY EXPENSES, SERVICING, REPAIR, OR CORRECTION. THIS SECTION 8 SHALL SURVIVE TERMINATION OF THIS LICENSE.

NOTWITHSTANDING AND WITHOUT WAIVING THE FOREGOING, THE TERMS AND CONDITIONS OF THE RELATED AGREEMENTS MAY PROVIDE LIMITED REMEDIES TO YOU.

9. LIMITATION OF LIABILITY

EXCEPT TO THE EXTENT PROHIBITED BY LAW, UNDER NO CIRCUMSTANCES SHALL CARNIVAL, ITS COLLABORATORS, SUPPLIERS OR LICENSORS, NOR THEIR OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS, BE LIABLE FOR ACCIDENTS, PROPERTY DAMAGE, PERSONAL INJURY, DEATH, OR FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE SALE OR DISTRIBUTION OF, THE PERFORMANCE OR NON-PERFORMANCE, OR YOUR ACCESS OR USE OF OR INABILITY TO ACCESS OR USE THE APPLICATION AND ANY THIRD PARTY CONTENT AND SERVICES, WHETHER OR NOT THE DAMAGES WERE FORESEEABLE AND WHETHER OR NOT SUCH PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, CARNIVAL’S AGGREGATE LIABILITY TO YOU (WHETHER UNDER CONTRACT, TORT, STATUTE OR OTHERWISE) SHALL NOT EXCEED THE GREATER OF (i) THE INITIAL PURCHASE PRICE PAID BY YOU FOR THE APPLICATION, (ii) THE AGGREGATE AMOUNT YOU PAID TO CARNIVAL FOR THE APPLICATION DURING THE ONE MONTH PRECEDING THE DATE THAT THE CLAIM ARISES, OR (iii) TWO DOLLARS ($2.00). THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THIS SECTION 9 SHALL SURVIVE TERMINATION OF THIS LICENSE.

10. INDEMNIFICATION

You shall indemnify, defend and hold harmless CARNIVAL and its collaborators, suppliers and licensors, and their officers, directors, agents and employees (the “Indemnified Parties”) from and against any claim, proceeding, loss, damage, fine, penalty, interest and expense (including, without limitation, fees for attorneys and other professional advisors) arising out of or in connection with the following: (i) Your access to or use of this Application or Third Party Content and Services; (ii) Your breach of this License; (iii) Your violation of law; (iv) Your negligence or willful misconduct; or (v) Your violation of the rights of a third party. You will promptly notify Carnival in writing of any third-party claim arising out of or in connection with Your access to or use of the Application. These obligations survive termination of this License.

11. DISPUTE RESOLUTION BY BINDING ARBITRATION

PLEASE READ THIS CAREFULLY. IT AFFECTS YOUR RIGHTS

Summary:

Most customer concerns can be resolved quickly and to the customer's satisfaction by calling our customer service department at 1-888-227-6482. In the unlikely event that Carnival's customer service department is unable to resolve a complaint You may have to Your satisfaction (or if Carnival has not been able to resolve a dispute it has with You after attempting to do so informally), we each agree to resolve those disputes through binding arbitration or small claims court instead of in courts of general jurisdiction. The arbitration will be governed by the Commercial Arbitration Rules of the American Arbitration Association (“AAA”), as modified by this License, and will be administered by the AAA in Miami, Florida. Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. Any arbitration under this License will take place on an individual basis; class arbitrations and class actions are not permitted.

12. MISCELLANEOUS

The following provisions survive termination of this License:

12.1 Governing Law, Limitation on Actions. This site is controlled and operated by Carnival from its offices within the State of Florida, United States of America. Carnival makes no representation that materials in the site are appropriate or available for use in other locations. These terms shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of or relating to these terms shall be filed only in the state or federal courts located in Miami-Dade County and You hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action

12.2 Severability. If any provision of this License is held to be invalid or unenforceable with respect to a party, the remainder of this License, or the application of such provision to persons other than those to whom it is held invalid or unenforceable shall not be affected and each remaining provision of this License shall be valid and enforceable to the fullest extent permitted by law.

12.3 Waiver. Except as provided herein, the failure to exercise a right or require performance of an obligation under this License shall not affect a party’s ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute waiver of any subsequent breach.

12.4 Modification or Amendment. Carnival reserves the right to modify or discontinue, temporarily or permanently, at any time and from time to time, the App (or any function or feature of the App or any part thereof, including but not limited to rates and charges) with or without notice. You agree that Carnival will not be liable to You or to any third party for any such modification, suspension or discontinuance of the Service. This License may be updated or changed from time to time, as determined by Carnival in its sole discretion. Carnival will provide notice of changes in the License in any manner acceptable by law, including by posting them to our onboard website or at such other website as Carnival may designate. Any changes or modifications will be effective immediately upon such notice, and You waive any right You may have to receive specific notice of such changes or modifications. Your use of the App following updates or a change to this License constitutes Your acceptance of those changes; therefore, You should frequently review this license to understand the terms and conditions that apply to Your use of the Service. If You do not agree to the revisions, You must terminate Your use of the App immediately.

12.5 Survival. Any provisions of this License which by their express language or by their context are intended to survive the termination of this License shall survive such termination.

12.6 Third Party Beneficiaries. Except as explicitly provided in this License or in the Related Agreements, nothing contained in this License is intended or shall be construed to confer upon any person (other than the parties hereto) any rights, benefits or remedies of any kind or character, or to create any obligations or liabilities of a party to any such person.

12.7 No Transfer by You. You may not rent, lease, lend, sublicense, assign or transfer the Application, this License or any of the rights granted hereunder. Any attempted transfer in contravention of this provision shall be null and void and of no force or effect. These obligations survive termination of this License. Carnival may assign this License without restriction.

12.8 Copyright Complaints. Carnival respects the intellectual property rights of others. If You believe that Your work has been copied and has been posted, stored or transmitted by or through the Application in a way that constitutes copyright infringement, please submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing Carnival’s Copyright Agent the following written information:

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that You claim has been infringed upon;
  • A specific description of where the material that You claim is infringing is located;
  • Your address, telephone number, and e-mail address;
  • A statement by You that You have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • A statement by You, made under penalty of perjury, that the above information in Your notice is accurate and that You are the copyright owner or authorized to act on the copyright owner's behalf.

Carnival’s Copyright Agent for notice of claims of copyright infringement relating to the Application can be reached as follows:

Attn: General Counsel Carnival Cruise Lines 3655 NW 87th Avenue MLGL-815 Miami, Florida 33178-2428

For more information about Carnival’s copyright protection practices under the DMCA and for information on how to contact Carnival’s DMCA agent, please refer to Carnival's Legal Copyright & Trademarks page.

12.9 Entire Agreement. This License including the documents incorporated herein by reference constitute the entire agreement with respect to the use of the Application licensed hereunder and supersedes all prior or contemporaneous understandings regarding such subject matter.

THIRD PARTY TERMS. The below Third Party Terms are incorporated herein and made part of this License: Apple and Google.

APPLE: Additional provisions and Usage Rules required by Apple, Inc. (“Apple”) may be found at Apple's Media Services Terms and Conditions page Indicates external site which may or may not meet accessibility guidelines. Opens in a new window.. If Your Device is manufactured by Apple or if You obtain the downloadable Application through iTunes, You and Carnival acknowledge and agree that Apple and its subsidiaries are third party beneficiaries to this License, and that, upon Your acceptance of the terms and conditions of this License, Apple will have the right to enforce this License against You in its capacity as a third party beneficiary to the License. APPLE SHALL HAVE NO RESPONSIBILITY FOR ANY CLAIMS MADE BY YOU OR ANY THIRD PARTY RELATED TO THE APPLICATION OR YOUR USE OR POSSESSION OF THE APPLICATION, INCLUDING, BUT NOT LIMITED TO (i) PRODUCT LIABILITY CLAIMS, (ii) ANY CLAIM THAT THE APPLICATION FAILS TO CONFORM TO ANY APPLICABLE LEGAL OR REGULATORY REQUIREMENT, (iii) CLAIMS ARISING UNDER CONSUMER PROTECTION OR SIMILAR LEGISLATION, OR (iv) ANY CLAIMS, LOSSES, LIABILITIES, DAMAGES, COSTS OR EXPENSES ATTRIBUTABLE TO ANY FAILURE OF THE APPLICATION TO CONFORM TO ANY WARRANTY, EXPRESS OR IMPLIED. IF YOU HAVE PAID ANY FEE TO APPLE FOR USE OF THE APPLICATION, IN THE EVENT OF ANY FAILURE OF THE APPLICATION TO CONFORM TO ANY APPLICABLE WARRANTY, YOU MAY NOTIFY APPLE, AND APPLE WILL, AS YOUR SOLE AND EXCLUSIVE REMEDY, REFUND TO YOU THE PURCHASE PRICE PAID, IF ANY, FOR THE APPLICATION. APPLE WILL HAVE NO OTHER WARRANTY OBLIGATION WHATSOEVER WITH RESPECT TO THE APPLICATION.

GOOGLE Additional provisions and Usage Rules required by Google Inc. (“Google”) may be found at Google Play Terms of Service page Indicates external site which may or may not meet accessibility guidelines. Opens in a new window.. If Your Device is manufactured by Google or if You obtain the downloadable Application through Google Play, You and Carnival acknowledge and agree that Google and its subsidiaries are third party beneficiaries to this License, and that, upon Your acceptance of the terms and conditions of this License, Google will have the right to enforce this License against You in its capacity as a third party beneficiary to the License.

April 2015

Statement Pursuant to Modern Slavery Act 2015

Carnival Corporation & plc is the world’s largest leisure travel company and provides travelers around the globe with extraordinary vacations at an exceptional value. The company’s portfolio of global cruise line brands includes brands in the United States, Europe, Asia and Australia, and our ships visit more than 700 ports around the world. These ships are home to over tens of thousands of shipboard employees who come from various countries around the world.

The United Kingdom’s Modern Slavery Act 2015 requires companies like ours to disclose information regarding their efforts to combat slavery and human trafficking in their supply chain and within their business. We take this responsibility very seriously and are proud of the measures we have taken in this regard.

This statement has been approved by our Boards of Directors and sets out the steps that we have taken during the previous fiscal year to combat slavery and human trafficking within the internal operations of our company or the suppliers, vendors and other companies we partner with around the world.

Our employees are subject to and are expected to follow our Code of Business Conduct and Ethics, which requires employees to act “with the utmost integrity when dealing with fellow employees, guests, global communities, government agencies, vendors, contractors, service providers, agents and other business partners.” Our Code explicitly condemns all forms of child exploitation and forced labor and states our intent to comply with and support laws and regulations relevant to slavery and human trafficking.

All of our employees are required to complete ethics training courses to help them understand the company’s expectations and the importance of conducting business in an ethical and responsible manner. This training is required for new employees and is refreshed at regular intervals to promote continued attention and focus on these issues. Employees who fail to meet our expectations are subject to disciplinary action up to and including termination.

Similarly, we expect our business partners to respect and follow applicable laws and regulations and to promote ethical decisions in all aspects of their business. These requirements are documented in our Business Partner Code of Conduct and Ethics, which specifically prohibits the use of slavery and human trafficking in our direct supply chain. This requirement is communicated to business partners through online supplier portals, in contracts, in our standard terms and conditions and as part of our standard due diligence procedures.

Our Code of Business Conduct and Ethics and Business Partner Code of Conduct and Ethics are available here.

We apply risk-based due diligence to our relationships with business partners. We decline to enter or continue business with any business partners who fail to complete the required due diligence requirements or who fail to meet our standards.

Employees and business partners are actively encouraged to raise and report any issues of concern to their local management team, our Compliance Department or anonymously through our hotline. All reports are reviewed, and investigations and corrective (or other) action are applied when appropriate.

The above processes are reviewed and updated on a regular basis to ensure that they are appropriate to our industry and business and that they remain effective.

COPYRIGHT & TRADEMARKS

Carnival Cruise Line © 2006 - 2014 Carnival Corporation All Rights Reserved

The Carnival name is one of the most widely recognized in the cruise industry, and the trademarks developed by Carnival Cruise Line (“Carnival”) identify the Carnival product and differentiate Carnival’s services from those of its competitors.

"Carnival," "Carnival Cruise Line," "Carnival Cruise & Design," "Carnival's Got the Fun!" "Camp Carnival & Design," the Winged Ship Funnel Designs, "the Fun Ships," “Fun Ship,” "The Most Popular Cruise Line in the World," “World’s Most Popular Cruise Line,” "Currents," "Club Carnival," "Fly Aweigh," "FunPass," "Carnival Capers," "Carnival Players Club and design," "The Carnival Vacation Store," "Carnival Vacation Guarantee," "Carnival Cruise Vacation Protection Plan," “Fun Vision," "The Players Quarterly," "Sail & Sign," the Carnival Cruise Line ship names, Carnival shipboard and shoreside program and amenity names and other trademarks, slogans, logos and imagery used in the advertising and promotional material published by Carnival and in Carnival’s web sites are, whether or not registered, owned by Carnival.

Carnival considers its compilation of links to Internet resources, the description of those resources and the information contained within Carnival's web sites to be copyright-protected material. You are not authorized to copy, reproduce or modify any portion of Carnival’s web sites without prior written authorization.

The name of Carnival and its trademarks, service marks, trade names, patents, copyright-protected material and imagery may not be used without prior, specific, written permission from Carnival, except by those travel agents who advertise, market and book Carnival cruises in conformity with Carnival’s published Travel Agency Guidelines located at GoCCL.com. For all other purposes, whether commercial or personal, the transmission, use, copying or modification of the Images, in whole or in part, in any form or by any means, whether electronic, mechanical, by photocopy or recording, is strictly prohibited without the prior written consent or licensure of Carnival.

Unauthorized use of the Imagery and the information contained herein may constitute a violation of applicable intellectual property, criminal, civil or privacy laws. In no event may a Carnival trademark be combined with or appear as a trademark or logo next to any other business name, word(s) or logo(s) without express written authorization from Carnival Cruise Line.

Carnival reserves the right to bring any civil action in Miami, Florida, arising from the improper or unauthorized use of this web site or any part thereof, including without limitation for infringement of its trademarks and other intellectual property.

Carnival makes no warranty, express or implied, with respect to the use of the links provided; does not guarantee the accuracy, completeness, usefulness or adequacy of any resources, information, apparatus, product or process accessed via this web site; and is not responsible for any errors or omissions in the resources or information accessed via this Home Page or for the results obtained from the use of such resources or information.

If you have reason to believe that any person, company or business has violated Carnival's trademark rights or infringed Carnival's copyright-protected material, please notify the Legal Department at Carnival's Miami, Florida offices either by telephone or by e-mail via the Contact Us page of this website.