Although We would love to see You onboard, We understand that plans can change. Should You need to cancel Your booking, We ask that You notify Your Travel Agent or Our Customer Service team at Your earliest convenience.
Reservations will be held until 30 minutes prior to departure. No refunds will be made in the event of "no shows", unused tickets, partially used tickets, or cancellations received less than 14 days prior to departure or after the start of the cruise. For our refund policy related to group bookings, partial ship charters or full ship charters refer to your charter contract or group booking agreement for terms and conditions.
Refund Terms & Discounted Fares
The quantum of refund depends on the amount of notice You give us, as follows:
| Cruise Duration | Days Prior to Departure Date | Cancellation Charge (Per Guest)* |
|---|---|---|
| 2-5 day cruises (excluding all Alaskan, European, Transatlantic, and Panama Canal cruises): | Up to 76 days | None (except fares with non-refundable payments*) |
| 75 to 56 days | Deposit | |
| 55 to 30 days | Deposit or 50% of Total Fare, whichever is greater | |
| 29 to 15 days | Deposit or 75% of Total Fare, whichever is greater | |
| 14 days or less | 100% of Total Fare |
| Cruise Duration | Days Prior to Departure Date | Cancellation Charge (Per Guest)*** |
|---|---|---|
| 6 day or longer cruises, as well as all Alaskan, European, Transatlantic, Panama Canal cruises: | Up to 91 days | None (except fares with non-refundable payments*) |
| 90 to 56 days | Deposit | |
| 55 to 30 days | Deposit or 50% of Total Fare, whichever is greater | |
| 29 to 15 days | Deposit or 75% of Total Fare, whichever is greater | |
| 14 days or less | 100% of Total Fare |
Total Fare is defined as Cruise Fare, Transfer Services, Pre/Post Cruise Vacation Packages and Air Supplements (excluding Restricted Air which is non-refundable any time after booking).
*Certain promotional fare offers may not be listed on this page, please refer to the terms and conditions of your specific promotion for more details.