As the COVID-19 situation continues to evolve, we are sorry to share the news that Carnival Cruise Line is pausing operations for all Australian sailings departing from 15 March 2020 through 15 June 2020.
16 March 2020 - South Pacific on Carnival Spirit
19 March 2020 - Weekend Sampler on Carnival Splendor
22 March 2020 - South Pacific on Carnival Splendor
24 March 2020 - Transpacific on Carnival Spirit
3 April 2020 - South Pacific on Carnival Splendor
10 April 2020 - Weekend Sampler on Carnival Splendor
13 April 2020 - South Pacific on Carnival Splendor
24 April 2020 - Weekend Sampler on Carnival Splendor
27 April 2020 - South Pacific on Carnival Splendor
7 May 2020 - Moreton Island on Carnival Splendor
11 May 2020 - South Pacific on Carnival Splendor
20 May 2020 - South Pacific on Carnival Splendor
28 May 2020 - South Pacific on Carnival Splendor
5 June 2020 - Tangalooma / Moreton Island on Carnival Splendor
9 June 2020 - South Pacific on Carnival Splendor
We truly value our guests and appreciate your patience and understanding. To that end, we want to provide flexibility as you think about your future plans.
On behalf of all of us at Carnival Cruise Line, we extend our sincere apologies for the disruption to your holiday plans and trust you understand this decision was made with everyone’s best interest at heart.
Since we’d love nothing more than to welcome you back just as soon as we resume operations, we’re pleased to present the following Enhanced Value Option for those booked on cruises departing through 15 June 2020 as follows:
Original Cruise Length
Option 1 - Bonus Value Offer
Option 2 - Refund
Six plus days
100% Future Cruise Credit PLUS AUD$900 onboard credit per stateroom on next cruise if booked by 31 December 2020 for sailing by 31 December 2022.
100% refund
Five days or less
100% Future Cruise Credit PLUS AUD$450 onboard credit per stateroom on next cruise if booked by 31 December 2020 for sailing by 31 December 2022.
100% refund
Whichever option you select, it will apply to all guests on the reservation.
Regardless of the option you choose, your taxes, fees and port expenses, pre-purchased Carnival shore excursions, beverage and Wi-Fi packages, and Fun Shop purchases will be automatically refunded to the original form of payment.
If a selection is not made by 31 December 2020, a 100% Future Cruise Credit equal to the amount of cancellation penalties on your original booking will be automatically applied.
If you purchased your own flights for getting to your cruise, we encourage you to contact your airline or travel agent about your options as the airlines are being flexible with change fees.
Refer to the communication you received from Carnival for the complete terms and conditions of this offer.
Please complete the form below to make your selection. As you can imagine, we are experiencing extremely heavy call volumes and long wait times so we have automated the process to eliminate any need to call us.
Personal data collected on this form is processed per the privacy notice on carnival.com
All fields with * are required
Booking number is required
Sail date is required
We are sorry, but your sailing is not valid for this offer. Please reach out to us directly for assistance at 13 31 94.
* Ship name is required
First name is required
Last name is required
Phone number is required
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* I choose:
Please select an option
GUESTS WHO WERE PREVIOUSLY BOOKED ON THESE VOYAGES AND CANCELED THEIR BOOKING
If you contacted Carnival previously to accept an earlier offer to cancel and received a Future Cruise Credit with an Onboard Credit, please note the following:
If you select Option 1 - 100% future cruise credit plus onboard credit
The higher onboard credit will be applied to your new booking if booked by December 31, 2020.
If you have already made a new booking with Carnival, please complete the new booking information below.
Booking number is required
Sail date is required
We are sorry, but your sailing is not valid for this offer. Please reach out to us directly for assistance at 13 31 94.
Ship name is required
If you select Option 2 - 100% Refund
A full refund of your original booking will be provided.
If you have already made a new booking with Carnival, we will cancel your new booking and remove the future cruise credit and onboard credit. Please complete the new booking information below.
Booking number is required
Sail date is required
We are sorry, but your sailing is not valid for this offer. Please reach out to us directly for assistance at 13 31 94.
Ship name is required
By selecting the following checkbox you are accepting the option on behalf of all guests in the original booking and your new booking if applicable.
Please accept terms
We are sorry, an error occurred processing your request. Please verify the information entered and try again.
We are sorry, we cannot match your original reservation to our records. Please check the details and resubmit. If you are still having issues, please contact us directly at 13 31 94.
We are sorry, we cannot match your new reservation to our records. Please check the details and resubmit. If you are still having issues, please contact us directly at 13 31 94.
We are sorry, but we have already received a selection for this booking. Please reach out to us directly for further assistance at 13 31 94.
We received your submission. Please allow time for processing. Thank you for your patience and understanding.