CHECK THE STATUS OF MY SAILING

Like other cruise lines, Carnival Cruise Line's operations have been impacted by COVID-19.

Please enter your sailing information to check the status of the sailing.

Your booking is not valid for this offer. For additional assistance, call 13 31 94 or your travel agent.

We look forward to welcoming you back onboard.

We truly value our guests and appreciate your patience and understanding. To that end, we want to provide flexibility as you think about your future plans. Below are two options for guests whose cruise has been cancelled to consider, including a bonus value offer.

Current Cruise Length Option 1 - Bonus Value Offer Option 2 - Refund
Six plus days
  • 100% FUTURE CRUISE CREDIT
  • AUD$900 ONBOARD CREDIT (OBC) PER CABIN*
    on your next cruise if booked by 31 December 2021 for sailing by 30 September 2023*
  • 100% refund
Five days or less
  • 100% FUTURE CRUISE CREDIT
  • AUD$450 ONBOARD CREDIT (OBC) PER CABIN
    on your next cruise if booked by 31 December 2021 for sailing by 30 September 2023*
  • 100% refund
  • Whichever option you select, it will apply to all guests on the reservation.
  • Regardless of the option you choose, your taxes, fees and port expenses, pre-purchased Carnival shore excursions, beverage and Wi-Fi packages, and Fun Shop purchases will be automatically refunded to the original form of payment.
  • If a selection is not made by 31 December 2021, a 100% Future Cruise Credit equal to the amount of cancellation penalties on your original booking will be automatically applied.
  • If you purchased your own flights for getting to your cruise, we encourage you to contact your airline or travel agent about your options as the airlines are being flexible with change fees.
  • Refer to the communication you received from Carnival for the complete terms and conditions of this offer.

Please complete the form below to make your selection. As you can imagine, we are experiencing extremely heavy call volumes and long wait times so we have automated the process to eliminate any need to call us.

Guests booked on Carnival Miracle Alaska sailings may cancel now through 3 June, 2021 and receive a full refund to their original form of payment. Guests booked on other ships scheduled to sail in July and August, and 8-day sailings through 31 October, 2021, have until 14 June, 2021 to cancel for full refund. If you booked with a future cruise credit (FCC), you will receive a refund for any amount paid above your FCC. You will retain the FCC (and the accompanying onboard credit (OBC)) as long as your next cruise is booked by 31 December, 2021 for a sailing departing by 30 September, 2023. If the cruise is eventually cancelled, and your booking did not already have an FCC/OBC, you will not be eligible for the rebooking offer made to guests who remain on the sailing.
No immediate action is needed at this time and we will continue to keep you informed.
Refer to the communication you received from Carnival for the complete terms and conditions of this offer.
Please complete the form below only if you would like to cancel. We are experiencing high call volumes and long wait times so we have automated the process to eliminate the need to call us.

Personal data collected on this form is processed per the privacy notice on carnival.com.au

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By selecting the following checkbox you are accepting the option on behalf of all guests in the booking.

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