CHECK THE STATUS OF YOUR SAILING FROM AUSTRALIA

Like other cruise lines, Carnival Cruise Line's operations have been impacted by COVID-19.

Please enter the information for your sailing departing from an Australian homeport to check the sailing's status.

Your booking is not valid for this offer. For additional assistance, call 13 31 94 or your travel agent.

We want to provide flexibility as you think about your future plans. Below are two options for guests whose cruise has been cancelled to consider, including a bonus value offer. We look forward to welcoming you onboard, when the time is right for you.

Current Cruise Length Option 1 - Bonus Value Offer Option 2 - Refund
Six plus days
  • 100% FUTURE CRUISE CREDIT
  • AUD$900 ONBOARD CREDIT (OBC) PER CABIN*
    on your next cruise if booked by 31 July 2022 for sailing by 31 March 2024*
  • 100% refund
Five days or less
  • 100% FUTURE CRUISE CREDIT
  • AUD$450 ONBOARD CREDIT (OBC) PER CABIN
    on your next cruise if booked by 31 July 2022 for sailing by 31 March 2024*
  • 100% refund
  • Whichever option you select, it will apply to all guests on the reservation.
  • Regardless of the option you choose, your taxes, fees and port expenses, pre-purchased Carnival shore excursions, beverage and Wi-Fi packages, and Fun Shop purchases will be automatically refunded to the original form of payment.
  • If a selection is not made by 31 July 2022, a 100% Future Cruise Credit equal to the amount of cancellation penalties on your original booking will be automatically applied.
  • If you purchased your own flights for getting to your cruise, we encourage you to contact your airline or travel agent about your options as the airlines are being flexible with change fees.
  • Refer to the communication you received from Carnival for the complete terms and conditions of this offer.

Please complete the form below to make your selection. As you can imagine, we are experiencing extremely heavy call volumes and long wait times so we have automated the process to eliminate any need to call us.

By completing this form, you are opting to cancel and receive a full refund for all guests on the reservation. Refunds will be issued to the original form of payment and could take up to 3 weeks to process through your financial institution.
A full refund will be automatically issued for your cruise fare, taxes, fees and port expenses, pre-paid gratuities, pre-purchased Carnival shore excursions, beverage and Wi-Fi packages, Fun Shop items, and Fly2Fun air.
If you booked this cruise using the enhanced future cruise credit (FCC) and onboard credit (OBC) offer extended during our pause in operations, the FCC and OBC are still yours to use by March 31, 2022, on a sailing departing no later than September 30, 2023. Any amount paid in excess of the FCC for this cruise will be refunded.

Personal data collected on this form is processed per the privacy notice on carnival.com.au

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* I choose:

By selecting the following checkbox you are accepting the option on behalf of all guests in the booking.

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