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Already Booked

Congratulations on booking your cruise

Just booked your cruise? Then it's time to check-in. You'll need to have your Booking Name, Booking Reference Number, Valid Passport and Credit Card Details on hand to complete all of your check-in details. Your actual check-in time can be selected 6 months before you sail. Please note you cannot print off your boarding pass until you have paid in full.

It's an easy process which will allow you to:

View Your Booking - use this to verify your travel information, including
such things as date of sailing.


Update Your Personal Details - provide your address, passport and
other important information.

Credit Card

Set-up Your Onboard Account - to help make your holiday hassle-free,
we use a cash-less credit program for onboard expenses.


View & Print Your Cruise Documents - this includes your Itinerary,
Luggage Tags and Boarding Pass.


Select Check-In Time - choose a time from those available to check-in
at the cruise terminal on embarkation day.

Check-in online For more valuable cruising information, keep reading on!
Carnival cruiseship

To ensure your holiday goes smoothly, we strongly recommend you have the appropriate travel documentation ready before you cruise. Pregnant Guests who will enter the 24th week of estimated fetal gestational age at any time during the cruise will not be allowed to sail. All other pregnant guests must submit, prior to departure, a letter from their doctor verifying that they will not enter the 24th week of estimated fetal gestational age at any time during the cruise and certifying that the mother and baby are in good health, fit to travel and that the pregnancy is not high-risk. The letter must also include the estimated date of delivery. Read more on important travel documentation.

Travelling to America?

Electronic System for Travel Authorization, or ESTA, is an automated system that determines the eligibility of visitors to travel to the U.S. under the Visa Waiver Program. ESTA applications may be submitted any time prior to travel. However, it is recommended travellers apply when they begin preparing travel plans. Please check the below website to see if you require a ESTA

If you've never been to the cruise terminal before, please check out our FAQs which gives you all the information you need. There is no parking so be sure to get a taxi to the port. The port is accessible by public transport from the city or airport, however this is not recommended in case of unexpected delays.

Mexican Fiesta

For one or two nights of your cruise, there will be a Cruise Elegant Evening where you’ll be required to wear elegant attire. Theme nights are also part of the fun onboard with our Mexican Fiesta and Caribbean Beach Party nights so bring your favourite dress ups. Read more on Elegant and Theme nights.


For the first day, bring a small carry-on bag or back pack with a change of clothes, swimming costume and any medication you may need as your suitcase may not arrive at your stateroom until later in the day. Read more on what to pack.

Nouveu Restaurant NOUVEU RESTAURANT*

Book into our speciality restaurant and enjoy a four course meal of the finest food ranging from seafood to prime steak, accompanied by a handpicked wine list for only $40 per person.

Dayspa dayspa

Our Day Spa bookings fill up quickly so if you want to treat yourself to a little well-deserved pampering, then you better be quick. From facials to massages, pedicures and more, be sure to make your booking once onboard the ship. *Charges apply

People on a boat Shore excursions

Booking a shore excursion when you board is easy. If you know what you want you can beat the queues by using your interactive TV in your stateroom, or go and see the friendly folk at the Shore Excursion or Guest Services desks located on Level 2. Read about all of the different tours and adventures at each of the island destinations before you cruise.

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Create your dream holiday and receive a video of it and share with your friends and family! There's a cruise for you + 3 friends to be won every month.

Cruising tips

For helpful tips and advice before your cruise holiday check out our cruising tips and read the FAQ’s on our website.