The pre-purchase window for certain products and activities closes between one and three days prior to the sail date. If you missed the purchase window, check with us once you're on board — we'll help you find what you’re looking for.
The purchase window for certain products and activities closes before to the sail end date. If you missed the purchase window, check with us on board, we'll help you find what you’re looking for.
• All products sold containing alcohol have a limit of two products per booking (whether booked or a telephone order). This includes alcohol, wine, champagne and beer. A ‘pack’ or ‘package’ is considered one product. Our CHEERS! Beverage Program must be purchased for each adult (21 years of age or older) assigned to the same stateroom. • Due to dry state laws, gift baskets with wine bottles or any other liquor bottle sold will be delivered to the guests stateroom on day two or thereafter for cruises departing from Galveston and Mobile. • If the item is not consumed on board during the cruise, the guest may take it home provided the bottle has not been opened. • Items purchased through The Fun Shops for on board consumption is designed for in-stateroom entertainment only. This means guests cannot take bottles/cans with them to public areas. • Wine and champagne ordered through The Fun Shops can be served in the dining room or Steakhouse.
• Items ordered through The Fun Shops, prior to embarkations day, for delivery to the ship on embarkation day can be delivered anytime between 10:00am-9:00pm. If guest will be boarding the ship early because they are Diamond, Platinum, in a suite or Faster to the Fun, the items ordered (including stateroom decorations) may not be in the stateroom upon arrival as delivery may run until 9:00pm. • Items ordered through The Fun Shops on embarkation day cannot be guaranteed delivery on that day. • Due to dry state laws, gift baskets with wine bottles or any other liquor bottle sold will be delivered to the guests stateroom on day two or thereafter for cruises departing from Galveston and Mobile.
Gift may be placed 24/7 at the above website, or by calling The Fun Shops department at 1-800-522-7648, Monday through Friday, 9:00am-10:00pm ET and Saturday and Sunday, 9:00am-6:00pm ET. • Fun Shops purchases are subject to an 18% delivery fee; The delivery fee will not apply to CHEERS!, Bottomless Bubbles, Cruise Cash and Internet Plans. • CHEERS!, Bottomless Bubbles and Internet Plan orders can be purchased online up to 11:59pm ET, the day prior to the cruise departure date or by calling our Fun Shops department during business hours listed above. Changes or cancellation of an order are subject to these guidelines. • Flower orders can be purchased up to 11:59pm ET, 5 business days prior to the cruise departure date or by calling our Fun Shops department during business hours listed above; deadlines are subject to change due to the ship’s itinerary and holidays. Changes or cancellation of an order are subject to these guidelines. • For all other merchandise, orders are accepted no later than 2 days before the end of the cruise (debarkation day). For example, if the cruise ends on Saturday, you can still place your order on Thursday. • Forms of Payment: We accept the following forms of payment for Fun Shops gift orders: Visa, MasterCard, The Discover Card, American Express as well as credit card gift cards. We also accept the Carnival Gift Card for gift purchases on Carnival.com only. We are not able to accept checks nor the Carnival Gift Card for Fun Shop telephone orders. • Carnival Gift Cards are not sold through The Fun Shops. Carnival Gift Cards may be purchased online at carnival.ourgiftcards.com, onboard our fleet or at approximately 9,000 retail locations. Guests calling the Contact Center for information or to purchase a gift card will need be directed to carnival.ourgiftcards.com or call 1-866-270-1064. The company managing the gift card program will aid guests with questions. • When ordering, a message will display to you during your shopping letting you know if you have selected something we cannot deliver. • If you are placing an order and do not have the guest’s booking number and stateroom number, the ‘Booking Buddy’ wizard walks you through consumer-friendly questions to help you find the appropriate booking information and get your order delivered correctly. • Changes or cancellations of orders must be made prior to 11:59pm ET, the day prior to the cruise departure date, excluding optional airport transportation and spa treatments. • Due to some orders being purchased as a surprise, orders do not show under 'My Cruise Details'. To get a copy of an order, you will need to call our Fun Shops department during business hours, listed above.
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