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Cruises to International Destinations

Passport Requirements: Please note that international ports may have varying passport and visa requirements for specific sailings. While we will do our best to provide you with as much information as possible, you should always ensure that you follow all travel and documentation requirements for your cruise. Guests should also review our related correspondence.

Please note: Cruises visiting Indonesia- It’s important to be aware that Indonesia has strict requirements relating to damaged passports. Emergency passports and passports with any kind of damage will not be accepted on these cruises. Guests with passports that are damaged in anyway or that contain any unauthorised markings may be denied boarding.

Some countries may also require one or more blank pages in the passport for visa purposes, so all guests will need to ensure they have adequate blank pages in their passport for any visas required for their cruise. Passports may also be required to be collected during some cruises for immigration processing. 

Australia Domestic Cruises

For Australian domestic cruises, Australian residents must travel with government issued photo ID or a valid passport. Accepted government issued photo ID includes any class of driver’s licence, proof of age card, high risk work licences, or other government identification cards such as Maritime Security Identification Card (MISIC) or Australian Defence Force identification.

For children under 18 years of age, a current Medicare card, passport or birth certificate can be used.

Digital driver’s licences and Medicare cards can be used, however we strongly recommend bringing the physical card in case there is any issue accessing the digital card.

International guests (non-Australian residents) travelling on an Australian domestic cruise itinerary must have a valid passport.

Visa and Other Entry Requirements

The below visa information should be used as a guide but is subject to change and the counties included below is not an exhaustive list. Guests should confirm their visa requirements for each country included in their itinerary by contacting the relevant government authority.

Some countries require guests to obtain a visa, even if you are not planning to go ashore.  Failure to have the required documentation at embarkation for your cruise, including any required visas, may result in being denied boarding.

• Australia (entering or re-entering)– Australian and New Zealand passport holders, and Australian residents, do not require a visa or ETA to enter Australia. All other nationalities must have a visa. Some nationalities may be eligible to apply for an ETA. For more details, click here.

• Some Pacific Island and New Zealand cruises that depart from and return to Australia have a round-trip status. This means these cruises cannot be used to revalidate an Australian visa, and a visa or ETA is not required when returning to Australia on these cruises.

• For international cruises that depart from and return to Australia that do not have round-trip status, such as those to Papua New Guinea and Indonesia, a valid visa to re-enter Australia is required for guests who are not an Australian or New Zealand passport holder, or an Australian resident.

• Fiji – Many nationalities, including Australian and New Zealand passport holders, do not require a visa for Fiji. If you are not an Australian or New Zealand passport holder, please check with the consulate to confirm your visa requirements for Fiji. Guests without the proper visa documents will not be allowed to sail and no compensation will be provided.

• French Polynesia (Tahiti)– Citizens of many countries, including Australian and New Zealand passport holders, do not require a visa for French Polynesia. If you do not hold a passport from Australia or New Zealand, we recommend you check the requirements for your nationality here. If a visa is required, please ensure you obtain one ahead of embarkation day.

• Indonesia – All guests are required to have a visa to enter Indonesia and passports must have at least two blank pages for entry and exit immigration processing (the number of blank pages required may change depending on your specific itinerary).

• Citizens of certain countries are eligible to apply for either an Electronic Visa on Arrival (e-VOA) ahead of the cruise or a Visa on Arrival (VOA). The VOA will be issued on board the ship and will cost approximately AU$53 (or US$35) per applicant, which will be charged to your Sail & Sign® account. The fee is subject to change and will be confirmed prior to embarkation. To determine your eligibility, please visit this link.
• If obtained in advance of the cruise, the e-VOA must be printed and placed in the passport for immigration clearance. If a guest does not provide the printed e-VOA, immigration will re-issue the visa on board and guests will be charged the applicable fee per person to their Sail & Sign account.
• All other guests (those not eligible for the e-VOA/VOA) must obtain a physical visa ahead of the cruise and present it at embarkation.
• Itineraries that include Bali: Bali requires guests to complete an electronic customs declaration within three days prior to arrival in Bali. This process is free of charge and more details will be provided on board.

• Malaysia – All guests, excluding those travelling on an Israeli passport, will be issued with a transit visa to allow them to visit Langkawi. There is no fee for this visa.

  Please note: As part of Malaysia immigration and entry requirements, Israeli nationals will not be permitted to go ashore and must remain onboard.

• New Caledonia – Citizens of many countries, including Australian and New Zealand passport holders, do not require a visa for New Caledonia. If you do not hold a passport from Australia or New Zealand, we recommend you check the requirements for your nationality here. If a visa is required, please ensure you obtain one ahead of embarkation day.

• New Caledonia also requires all guests to hold valid international travel insurance. This is a requirement even if you do not plan on going ashore in New Caledonia and proof of your insurance must be shown at embarkation.

• New Zealand – Some guests (excluding Australian citizens travelling on an Australian passport, and New Zealand citizens and permanent residents) are required to obtain a New Zealand visa or Electronic Travel Authority (ETA) to visit New Zealand. 

• To determine your visa requirements for New Zealand, click here or download the NZ ETA mobile app from the App store or Google play. New Zealand ETA requests can be submitted via the app (fee of NZ$17 applies) or on the New Zealand Immigration http://www.immigration.govt.nz/nzeta (fee of NZ$23 applies).
• Guests who are required to obtain a New Zealand visa or ETA, must do so in advance of their cruise and present a printed copy at check-in. Guests who require one and do not present it at cruise check-in may be denied boarding. 
• Visitors to New Zealand may also be subject to a $35 NZD International Visitor Conservation and Tourism Levy (IVL). This fee enables multiple entries into New Zealand and is payable at the time you obtain your visa or NZ ETA.  Please note that all fees listed are subject to change.
• All guests will be required to complete the digital New Zealand Travel Declaration (NZTD). The NZTD replaces the paper passenger arrival card, and includes customs, immigration, and biosecurity questions, as well as health risk assessments (if required). We encourage all guests do download the NZTD mobile app from the App Store or Google Play before embarking your cruise.

• Papua New Guinea (PNG) – Electronic visas will be issued to all guests upon arrival and a quarantine fee of PKG20.00 (approximately AU$10.00) will be added to the Sail & Sign® account of each guest. This fee is subject to change and will be advised prior to the cruise and again once on board.

•  All guests will also need to complete the Incoming Passenger Declaration form for PNG and present this at check-in. A copy of the form will be emailed to guests just prior to their cruise departure date.
• Papua New Guinea also strongly recommends that all guests hold international travel insurance.

• United States of America – Depending on your nationality, specific travel documentation may be required to enter the United States. Citizens of countries that participate in the Visa Waiver Program must possess an Electronic System for Travel Authorization (ESTA) approval to travel. ESTA applications may be submitted any time prior to travel and must be completed for each qualifying member of the travelling party. Applications may be submitted by visiting www.cbp.gov/travel/international-visitors/esta.

• Citizens from countries other than those who are eligible to travel under the Visa Waiver Program, must obtain a visa to enter the United States. Please visit the U.S. Department of State’s website here to determine your visa requirements for entry into the U.S. An ESTA or U.S. visa will need to be presented at check-in.

• Vanuatu – Many nationalities, including Australian and New Zealand passport holders do not require a visa for Vanuatu. Guests who are of a nationality that does require a visa for Vanuatu, are permitted to go ashore but only for the duration of the ship’s visit. Should any guest need to terminate the cruise there, for any reason, a visa will be required

Traveling with Minors

The parent or legal guardian of the minor, along with the Guardian who will be responsible for the minor during the cruise, must complete the Consent Form for Minors travelling with a Guardian. To download a copy of the form, click here.

The Guardian must present the completed form at check-in on embarkation day, as well as carry the completed form with them during the cruise.

Completing the Online Check-In

Guests become eligible for online check-in 14 days prior to sailing. To check-in online please go here (you will need to enter your booking confirmation and last name to complete online check-in) or use the Carnival HUB app. After you check in you will be able to access your boarding pass.

Selecting an Arrival Appointment

Check-in times are staggered. Guests will only be allowed to check-in during their pre-selected arrival appointment. Your check-in time/arrival appointment can be chosen using the online check-in tool. This is to limit congestion and minimise wait times in the terminal.

Enjoy ice-cold refreshments during meals, during shows, during, well... anytime you want with Bottomless Bubbles. This unlimited soft drinks program lets you indulge in all-you-can-drink soft drinks and juice for the full length of your cruise. Sweet! Bottomless Bubbles is available for purchase online pre-cruise or once onboard at the Lobby, Casino and Pool Bars.

• Adults: $15.99 per day

• Kids: $10.95 per day

What is the CHEERS! Beverage Program?

CHEERS! is an all-inclusive beverage program that allows guests to enjoy a wide range of alcoholic and non-alcoholic beverages by paying a flat daily rate. Guests must be 18 or older (or 21 or older on selected itineraries) to purchase CHEERS! and each adult assigned to the same stateroom must purchase the program.

Priced at $111 per person, per day if pre-purchased before you cruise OR $119 per person per day if purchased once onboard. CHEERS! is applicable to all cruises 7 days or longer departing from Australia. Our CHEERS! program can be purchased via our website before you board, or via our call centre. Alternatively, you can book CHEERS! once you're onboard.

What Does CHEERS! Drink Package Include?

• All spirits, domestic and imported beer, wine and sparkling wine by the glass, hand-crafted cocktails and frozen cocktails with top shelf brands at a value of up to $20 AUD per drink.
• Soft drinks, frozen mocktails, energy drinks, packaged water and other non-alcoholic bottled beverages.
• Packaged Water in the Dining Room and Specialty Restaurants.
• 25% off selected spirits or wines outside of the program.
• 25% off beverage seminars and classes.
• 25% off bottles of wine in Fahrenheit 555.
  
  

What Is Not Included In CHEERS! Drink Package?

• Beverages promoted and sold in souvenir glasses.
• Bottles of liquor.
• Beverages offered at gangway.
• Beverages offered through room service, in-stateroom beverage programs, and apps.
• Sharing cocktails, floaters, pitchers, tubes and buckets.
• All other beverage-related programs including merchandise and cigarettes.
• Food items.
• Fresh pressed and squeezed juices.
• Specialty coffee and tea.

You can find out more about CHEERS! here.

What is CHEERS! Zero Proof™ Beverage Program?

CHEERS! Zero Proof™ is our premium non-alcoholic beverage package, designed to keep your glass full of flavour, fizz, and fun — no compromises, just great taste. Enjoy a wide range of premium non-alcoholic drinks, from zero-proof cocktails at the bar to refreshing juices, Coca-Cola favourites, bottled water, milkshakes, energising drinks, and even alcohol-free beer and sparkling wine. Whether you're toasting at dinner, relaxing poolside, or sipping between adventures, CHEERS! Zero Proof brings refreshment to every moment on board.

Priced at $39.99 AUD per person, per day if pre-purchased before you cruise OR $44.99 AUD per person per day if purchased once onboard. CHEERS! Zero Proof™ is applicable to all cruises departing from Australia. Our CHEERS! program can be purchased via our website before you board, or via our call centre. Alternatively, you can book CHEERS! Zero Proof™ once you're onboard.

What Does CHEERS! Zero Proof™ Drink Package Include?:

• Sodas (Coca-Cola line of products)
• Juices (Standard)
• Bottled water (600ml)
• Zero proof cocktails (non-alcoholic) (18+)
• Alcohol-free beer (18+)
• Alcohol-free sparkling wine (18+)
• Frozen drinks (Non-alcoholic)
• Smoothies (standard)
• Milkshakes* (standard)
• Energy drinks

*New Zealand Naturals is excluded on Carnival Adventure and Carnival Encounter

What Is Not Included In CHEERS! Zero Proof™ Drink Package?

• Alcoholic beverages; Beer (domestic, imported, craft), Cocktails, Wine by the Glass, Spirits/Liquors, Discount on Bottled Wine
• Specialty coffees and teas
• Beverages promoted and sold in souvenir glasses
• Beverages offered at gangway
• Beverages offered through room service, mini bars, and/or in-stateroom beverage programs
• Beverages offered at private parties and/or events
• All other beverage-related programs including merchandise, cigars, and cigarettes
• Food items
• New Zealand Naturals is excluded on Carnival Adventure and Carnival Encounter
• Fresh squeezed juices
• Mocktails (+18)

Guests may choose from three different dinner seating options. By popular request, all dining rooms are smoke-free.

Assigned Seating - Early Dining and Late Dining
This dining option offers guests a pre-set dining time for the duration of the cruise as well as the same table assignment each evening in the Main Dining Room. On Carnival Adventure and Carnival Encounter, guests who select Assigned seating will receive pre-set dining times across the three main restaurants – Waterfront, Angelo’s and Dragon Lady. Guests who choose this option will not be able to reserve 'Your Time' open seating once on board.

Dining time guide for Assigned Seating:

Early – 5:15pm (Splendor & Luminosa) and between 5pm & 5:45pm (Adventure & Encounter)

Late – 7:30pm (Splendor) and 7:45pm (Luminosa) and between 7:30pm & 8:30pm (Adventure & Encounter)

'Your Time' Open Seating Dining (not available on Carnival Adventure and Carnival Encounter)
'Your Time' open seating is offered on Carnival Splendor and Carnival Luminosa between 5:00pm and 8:30pm. Guests are seated on a first come, first served basis depending on party size and are able to request a specific waiter. Pagers are provided if there is a modest wait time so guests may relax elsewhere on the ship until their table is ready; in most cases, guests are accommodated within 20 minutes. Advance table reservations are not accepted, and all guests must be present before the party is seated.

Dining times are subject to change due to conflict of time with port stays or other scheduled activities. Accurate times are listed in the daily 'Fun Times'.

 At time of booking, guests will be able to confirm their preferred dining choice. If their preference is not available, they may confirm an alternate time and be waitlisted for their preferred choice - there is no guarantee a waitlist will clear. When possible, waitlists will be cleared prior to the sailing and guests will be notified by email. Parties traveling together who are waitlisted together will be cleared on the same dining time.

 Cross-referencing bookings does not guarantee parties will be eating together. They must be confirmed on the same dining time to ensure they will be able to dine together.

 For those guests who choose Early or Late dining, the assigned dining room and table number will be printed on the guests' Sail & Sign® card which they receive when they check-in on embarkation day.
 
In addition, guests may opt for casual bistro dining in the Lido Marketplace (Splendor & Luminosa) or The Pantry (Adventure & Encounter), or an elegant dinner in Fahrenheit 555 or Luke’s Bar & Grill. Guests may also want to indulge their taste buds in an unforgettable culinary journey offered at The Chef's Table. Please note, specialty dining options have an additional charge. 

Parties greater than 8 guests may need to be accommodated at several tables and the wait can sometimes be more than one hour. We highly suggest that parties of 8 or more guests choose an assigned seating (6:00pm or 8:15pm) to assure sitting together at one table or several tables close together.

Drinking Alcohol On Board:

The minimum age for the purchase and/or consumption of alcoholic beverages in the bars, lounges and gift shops is 18 years of age. Please note that for some itineraries, the minimum age is raised to 21 years of age. In the event that Bar/Restaurant/Gift Shop staff are in question that a guest is less than 18 years old (or less than 21 years old on selected itineraries), they shall request picture identification, prior to serving the drink or selling the bottle of liquor.

Carnival reserves the right to refuse the sale of alcoholic beverages to anyone.

Bringing Liquor and Beverages On Board - Embarkation

Guests are prohibited from bringing water, sodas and other non-alcoholic beverages that are packaged in glass or plastic bottles.

On embarkation day, a small quantity of non-alcoholic beverages (i.e., sparkling water, sodas, energy drinks, juice, and milk), packaged in cans or cartons, may be brought on board and must be in the guest's carry-on luggage. A small quantity is considered a maximum of 12 sealed, unopened cans/cartons of 375-ml each or less, per person.

Guests are prohibited from bringing alcoholic beverages on board with the following exception - at the beginning of the cruise during embarkation day only, guests (18 years of age and older) may bring one 750-ml bottle of sealed/unopened wine or champagne, per person, in their carry-on luggage. *This does not include Port, Vermouth, Sherry and other fortified wines, over 15% alcohol by volume (ABV), which cannot be brought on board. Outside this exception, all liquor, beer, other forms of alcoholic and non-alcoholic beverages are strictly prohibited in both carry-on and checked luggage and such items will be confiscated and discarded and no compensation will be provided. Guests sailing with us on back-to-back cruises are entitled to bring the same quantity as stated in this policy, per cruise. The additional quantities will be stored for safekeeping at the start of the first cruise and will be given to the guest as each following cruise begins.

Corkage Fee: Should guests wish to consume their wine or champagne in the main dining room, specialty restaurant or bar, a $25.00 AUD corkage fee, per 750-ml bottle, will be charged. A corkage fee is a charge that is assessed, at time of service, for every bottle that is served and not bought on the premises.

Large cooler restrictions: Carnival Cruise Line does not allow guests to bring large coolers on board its ships. However small, personal-sized coolers, no larger than 30x30x30cm for the purpose of housing small quantities of non-alcoholic beverages and/or medications are permitted as carry-on luggage. Screening and movement of large coolers through embarkation is an impediment to the boarding and security screening process. Therefore, large coolers are not permitted as carry-on or checked luggage.

Ports-of-Call: Alcoholic beverages of any kind purchased in any Port-of-Call will be retained at the gangway, stored on board and held by Carnival until the end of the voyage.

Carnival Cruise Line offers ground transportation between select airports and cruise ship terminals. These services are only available on the day of the cruise and immediately after the cruise. 

We do not offer airport transportation for cruises sailing from the following embarkation ports: Norfolk, Virginia: Baltimore, Maryland; Jacksonville, Florida; Mobile, Alabama; Charleston, South Carolina; Brisbane, Australia and Sydney, Australia (post-cruise transfers may be offered from Sydney’s White Bay Cruise Terminal to Central Station or Sydney Airport)

For more information on available to transfers and to purchase, visit Airport Transfers | Carnival Cruise Line and log in to your account to Manage your Booking. Alternatively, contact Carnival Reservations up to 2 days prior to the sail date.  You will need to provide your flight information in Online Check-in at the time of purchase. Your flight details are provided to the transportation company to assist in expediting your transportation to the pier.  It is your responsibility to update Carnival with any changes to your flight schedule to ensure you are met by the transportation company.

SYDNEY OVERSEAS PASSENGER TERMINAL, AUSTRALIA

Off Argyle Street,
West Circular Quay NSW

• Wheelchair accessible
• No parking available at the terminal. A number of short-term parking stations are available nearby.
• Drop off and pick up at terminal
• Taxi rank
• Circular Quay train station, Light Rail and bus stops within walking distance

Website: www.portauthoritynsw.com.au/cruise/sydney-harbour/overseas-passenger-terminal-frequently-asked-questions

SYDNEY WHITE BAY CRUISE TERMINAL, AUSTRALIA

James Craig Road
Rozelle NSW 2039

• Wheelchair accessible
• Short-term parking and drop off/pick up area at the terminal

Website: www.portauthoritynsw.com.au/cruise/sydney-harbour/white-bay-cruise-terminal-frequently-asked-questions

BRISBANE, AUSTRALIA

Brisbane International Cruise Terminal
1 Cruise Terminal Drive (access via Marine Road)
Pinkenba, Queensland 4008

• Wheelchair accessible
• The cruise terminal is not currently serviced by public transport
• Drop off/pick up area at the terminal
• Long and short-term paid carpark managed by Wilson Parking (pre-booking essential)

Website: www.portbris.com.au/cruise

MELBOURNE, AUSTRALIA

Station Pier
Waterfront Place
Port Melbourne VIC 3207

• Limited public parking is available in Waterfront Place next to Station Pier (charges apply)
• Taxi rank available
• Wheelchair accessible
• Tram and buses to Melbourne CBD located within walking distance to Station Pier

Website: www.vicports.vic.gov.au/cruise-shipping/Pages/cruise-passenger-information.aspx

SINGAPORE

Marina Bay Cruise Centre
61 Marina Coastal Drive, Singapore.

• Wheelchair accessible
• Taxi rank near the terminal
• Short-term car parking
• Marina South Pier train station
• ATM at terminal

Website: https://mbccs.com.sg/

HONOLULU

Pier 2 Cruise Terminal,
Ala Moana Boulevard, Honolulu.

• Banks close by
• Easily accessible by bus or taxi.

Website: https://hidot.hawaii.gov/harbors/visitor/

SEATTLE, WASHINGTON

Port of Seattle
Smith Cove Cruise Terminal 91
2001 West Garfield Street
Seattle, WA 98119

Website:  www.portseattle.org/places/smith-cove-cruise-terminal-pier-91

Parking:   www.cruiseseattleparking.com

Google Maps:  View Map

SAN FRANCISCO, CALIFORNIA

Port of San Francisco
The Embarcadero
Pier 27 | Pier 35
San Francisco, CA 94111

Website:  www.sfport.com/

Parking:   https://sfport.com/maritime/cruise#tab-12453-pane-2

Directions:  www.sfport.com/james-r-herman-cruise-terminal-pier-27-0

Google Maps: View Map

Yes. To download the Carnival HUB™ App, look for the Carnival HUB App on Google Play and the App Store to download. You can also find out all the features and details of the HUB app and download it from Carnival's website by clicking here.

To help you plan, we suggest you limit your luggage to a maximum of one bag per person if you’re travelling on a cruise of 3-5 nights, and to no more than two bags per person, for cruises of 6 days or longer.

In addition, you must personally carry-on any boarding documentation (passports, Visas, I.D), valuables, medications and any items which require special handling.

To fit neatly in your stateroom, each bag should be no bigger than 140cm x 60cm x 40cm. Each checked suitcase and carry-on suitcase should not weigh more than 32kg.

Please note that airlines may have different luggage restrictions.

Carnival Cruise Line prohibits weapons, illegal drugs and certain items that could interfere with the safe operation of its ships or compromise the safety and secure environment of its guests and crew.  Carnival conducts security scanning of all luggage and reserves the right to confiscate any item, which in Carnival’s sole discretion, is deemed dangerous or can pose a risk to the vessel or its guests. 

At homeports (Sydney, Brisbane), certain items will be confiscated and disposed of, and no compensation will be provided. At port of calls (i.e. Port Vila, Noumea, Cairns, etc.) – items will be confiscated and held until the day of disembarkation.  
 
We suggest all luggage be unlocked before turning it over to the porters in order to avoid any inconvenience or delay in delivering the luggage to your stateroom. For additional information, please refer to the terms and conditions of the Cruise Ticket Contract.

Before you pack, please take the time to review the following.

Prohibited Items

• Any illegal narcotics/drugs, including synthetic, designer drugs, and medical marijuana
• All weapons and any item made, adapted or intended for use as an offensive weapon: firearms (including replicas, imitations and their components), spears or spear guns, crossbows, crossbow bolts and long bow arrows; blunt weapons, including knuckle dusters, brass knuckles, clubs, coshes, batons, flails or Nunchaku; sharp pointed weapons, including throwing stars; air, BB, pellet pistols or rifles, stun devices and tasers, any projectile-weapon, including paintball guns, etc.
• All ammunition
• All explosives, including imitation explosives and devices
• Fireworks, flares, pyrotechnics 
• Party Poppers
• Helium-Filled Balloons
• Knives, scissors and open razors (Recreational dive knives are allowed but must be held in the custody of the Guest Services Manager or Chief Security Officer and must be checked out/in by the owner for dive excursions during the cruise. Large scissors used by scrapbook and quilting enthusiasts are at times permitted with prior notification from the Security Services Department but are held on board in the same manner as dive knives.)
• Skean, Dhus or Kirpans
• Boom boxes / large radios and all types of speakers (including Bluetooth, portable and wireless types)
• Satellite disk, routers and other internet related equipment
• Curtains, drapes or hanging room dividers
• Items containing incapacitating substances (e.g. gas guns, tear gas sprays, mace, phosphorus, acid and other dangerous chemicals that could be used to maim or disable)
• Flammable substances and hazardous chemicals (e.g., petrol, methylated spirits, paint thinners etc.)
• Handcuffs or other restraining devices
• Large batteries
• Any remotely controlled or autonomously flying devices, toys or drones
• Self—balancing hover boards, air wheels, scooters, or segways 
• Compressed gas tanks, bottles, cylinders including dive tanks, propane tanks and aerosol cans (Refer to Exemptions)
• Emergency Position Indicating Radio Beacons (EPIRB), communication scanners, wideband receivers, satellite phones, transformers, lasers and laser pointers. 
• Electrical and household appliances containing any kind of heating element, such as irons, clothes steamers, immersion heaters, heating blankets, water heaters, coffee machines, hot plates, toasters, heating pads, humidifier, etc. (All Carnival ships provide facilities with ironing boards and irons; fleet-wide valet laundry service is also available for a nominal fee.)
• Hookahs
• Alcohol (hard liquor) and beer
• Wine or champagne beyond the allowable limit of one 750 ml bottle per adult (18 years of age or older)
• Non-alcoholic beverages in containers other than a can or carton including water; excessive quantities per person (over 12 cans/cartons per person); excessive size per can/carton (over 375 ml each)
• Large coolers
• Candles and Incense
• Bicycles (including folding bicycles)
• Surfboards, boats and canoes
• Scooters (only permitted if used for mobility — must be stored in guest’s stateroom)
• Inflatable Kiddie Pool
• Any footwear with wheels, such as, Heely’s type shoes
• Kava
• Multi-plug box outlets/power boards/adapters/extension cords are not permitted on board. However, should you require a multi-plug box outlet/power board/adapter/extension cord, please ask your Stateroom Steward who will be able to supply you one for the duration of your cruise.
• Fish of any kind; if fish are caught during an excursion, they must be shipped home

Exemptions

• Aerosol containing personal grooming products are allowed
• Personal grooming devices such as hair dryers, flat irons, curling irons, shavers, and other electrical devices, such as fans (no larger than 12" in diameter), power strips, multi plug box outlets/adaptors, and extension cords (without surge protectors) are allowed when used with proper caution.  However, if such devices are determined to pose a hazard, they will be removed and returned on debarkation morning.
• Electronics such as laptops, cameras, cellular phones, etc. are allowed on board when used with proper caution. Samsung Galaxy Note 7 smartphones must be turned off and disconnected from any charging equipment while on board.
• Medical gas bottles/oxygen cylinders are allowed in connection with a certified medical condition but cannot be packed in baggage. Oxygen cylinders must be delivered to guest services and stored in a designated safe area.
• If you use a CPAP machine, please note you will need to pack your machine with your carry-on luggage. Should you wish to bring your own distilled water with you to use with your CPAP machine, it must be hand carried along with your CPAP machine. For your convenience, distilled water is sold on board by contacting Room Service.
• Coolers: Small, personal-sized coolers no larger than 12” x 12” x 12” for the purpose of housing small quantities of non-alcoholic beverages and/or medications are permitted as carry-on luggage.
• Pets/Live Animals: Only qualified service animals once approved by Guest Access Services at time of booking. Assistance dogs also required approval from the Department of Agriculture, Fishery and Forestry and will only be authorized on Australian cruises.
• Flowers and Plants: Only permitted on board if ordered through Carnival’s Fun Shops or delivered by a florist in the port of embarkation but are not permitted to be taken off the ship in Australia or Ports of call.
• Musical Instruments: We will allow musical instruments on board, however, if a noise complaint is received, the instrument will be confiscated by shipboard security and returned to the guest on the morning of debarkation.
• Guests must use earphones when listening to music or watching shows/movies on personal devices in public spaces. 
• Ham Radios/Amateur Radio Equipment: Permitted to be used on board after inspection and only if they do not pose a safety risk.
• Google Glasses are permitted on board in public areas but cannot be worn at any gangway operation.
• Wrapped Gifts: Guests may bring wrapped gifts on board; however, due to heightened security, the gift may have to be unwrapped, upon request.
• Digital Cameras/Camcorders, DVDs/VCRs, USB sticks, iPods, Nintendo/X—Box Play Units cannot be used with the TV in the guest’s stateroom or suite as the connection ports are disabled.
• Food Items must be pre-packaged and unopened; homemade items or pre-cooked foods will not be permitted on board. Limitations on permitted food items are directly related to concerns for food safety and contamination prevention. We are unable to provide food preparation, refrigeration or storage for personal food or beverage items.

Exemptions (Items for Port Use Only)

The following items may be brought on board but can only be used off the ship, for port use only. All items must be stored in the guest’s stateroom.

• Snorkel gear
• Skateboards
• Golf clubs
• Fishing rods for tag and release only
• Tennis rackets
• Kites
• Roller blades or skates
• Collapsible wagon. For the safety of our guests, the wagon cannot be rolled onto/off the ship during embarkation and debarkation and cannot be rolled off/onto the ship while in port.  
• Metal detectors
• Boogie Boards (max. 42 inches/106cm in length)
• Beach chair
• Beach tent
• Umbrella
• Floatation Devices: For the comfort of all our guests, rafts, tubes and floatation devices other than those used as life preservers (water wings) cannot be used in the swimming pools on board.

Please Note: It is the responsibility of the guest to check the local laws of each port as Carnival will not be responsible for confiscated items by foreign Governments.

Other Considerations (Items that cannot be taken off the ship)

The following items cannot be taken off the ship during the cruise or on debarkation day.

Agricultural Authorities perform agricultural inspections to protect from potential carriers of animal and plant pests or diseases that could cause serious damage to their Countries’ crops, livestock, pets and the environment.

• Animal products
• Unsealed food items
• Fruits and vegetables
• Agriculture and Horticulture products
• Plants / cut flowers
• Seashells

Carnival Cruise Line is dedicated to the safety of all guests and crew. We want all our guests to have a safe, fun and memorable vacation.

Smoking is a fire and safety hazard on a ship. Consequently, it is strictly limited to specific exterior deck areas.  All guests are expected to adhere to the following safety guidelines:

• All staterooms and suite accommodations, including outside balconies, are NON-SMOKING. This policy applies to all forms of smoking, including but not limited to cigarettes, cigars, pipes, vaporizers (vapes), electronic cigarettes and marijuana.
• Carnival recognizes that some Australian states and territories may permit the use of medicinal marijuana under certain circumstances. However, Carnival Cruise Line’s policy strictly prohibits possession and use of recreational/medicinal marijuana and other illegal controlled substances.
• Any violation of this policy will result in a $500 charge, per violation, posted on the guest’s Sail & Sign® account and may also result in the disembarkation of all guests in the stateroom. 
• Guests who are disembarked for violating our policy will be responsible for all financial charges and expenses to return home, and no refund of their unused cruise fare will be provided. Additionally, they may be prohibited from sailing with Carnival Cruise Line in the future.
• Guests must be 18 years or over to purchase, possess or smoke including tobacco, e-cigarettes, vapes or the like on board. On selected itineraries, the minimum age may change to 21 years of age.

Our smoking policy is included in Carnival's Cruise Ticket Contract. Follow the link for ship specific smoking areas.

We strongly recommend you purchase appropriate international travel insurance for your Carnival cruise, even for Australian domestic cruises as these are outside the scope of Australian Medicare.

If your cruise itinerary includes New Caledonia, you will be required to show printed proof at embarkation that you hold valid international travel insurance. New Caledonia requires all visitors, including cruise guests, to have international travel insurance.

• This is a mandatory requirement, even if you don’t plan on going ashore in New Caledonia, and the insurance must be valid for the duration of the cruise and provide coverage for all the countries included in your itinerary, including New Caledonia.

• When travelling to New Caledonia, if you intend on using insurance provided through your credit card, please ensure the insurance coverage has been activated and bring a copy of the policy. Alternatively, written confirmation of insurance from your bank may be presented.

For more information on travel insurance, see our travel insurance page.

Cruisers love the fact they “only have to unpack once”.  And while your destination, itinerary and personal style will dictate which outfits you bring, we want to share our guidelines and suggestions.  A Carnival ship has it all, from fine dining to casinos and shows to sunbathing, so here are some tips on how to dress to play or party.

Daytime:  Casual and Comfortable

Casual attire is the order of the day when the sun is up, which can include:

• Shorts, capris, khakis, jeans, summer dresses and skirts
• T-shirts, polo shirts, blouses and tops
• Exercise, athletic gear, hats, swimwear and cover-ups such as lightweight dresses, sarongs or kaftans
• Lightweight jumpers, cardigans and jackets
• Comfortable rubber-sole flat shoes, such as sneakers, water shoes or non-slip boat shoes with traction

Please note: Select activities and shore excursions may require closed-toe shoes. Wet swimwear should not be worn in indoor venues. Please cover up when heading inside. Footwear with wheels is prohibited on board our ships.
 
Evening:  Cruise Casual

As we head into the evening, the dress code takes on multiple definitions, depending on your plans, the venue or the event.

Most nights, the dress code in the main dining room(s) for everyone is Cruise Casual, including:

• Trousers, pants, khakis, jeans, dress shorts, summer dresses, casual skirts, and capris and collared dress shirt, casual or polo shirts
• Collared dress shirts, casual or polo shirts, blouses and nice tops
• Not permitted: cut-off jeans, men’s sleeveless shirts, t-shirts, gym or basketball shorts, exercise and athletic gear, baseball hats, flip-flops and bathing suit attire
• For cruises 3 nights or more, don’t forget to bring your legwarmers, shoulder pads and neon-coloured outfit for the ‘80s Rock-N-Glow Deck Party. For more details on theme nights, parties and events, click here.

Cruise Elegant (Sharp & Chic)

On certain special nights, our main dining rooms celebrate our Cruise Elegant festivities and we invite guests to enjoy a special night out in a sharp and chic way.

• 5 days or shorter cruises will have one Cruise Elegant evening
• 6 days or longer cruises will have two Cruise Elegant evenings

On longer cruises, the first Cruise Elegant evening is scheduled for the second or third evening of the cruise.  Depending on itinerary, the next Cruise Elegant evening is the second or third evening prior to the end of the cruise. 

Cruise Elegant attire can include: 

• Dress trousers/pants, pantsuit, cocktail dresses, and elegant skirts
• Dress shirts, blouses and sports coats.  
• Some guests may even choose to wear a suit and tie, tuxedo or evening gown
• Not permitted: jeans, men’s sleeveless shirts, shorts, t-shirts, sportswear, exercise and athletic wear, shorts, baseball hats, flip-flops and bathing suit attire 
A good rule of thumb is to dress for a special occasion.
 
Fahrenheit 555 Steakhouse, Luke’s Bar & Grill, Trattoria and Chef’s Table dress requirements follow the dress code specified for the main dining room(s). 
 
Lido Marketplace (Splendor and Luminosa) and The Pantry (Adventure and Encounter) are open daily for breakfast, lunch and dinner and has a more relaxed dress code than the main dining room(s); however, please respect that the Lido Marketplace and The Pantry are not the pool area. Shirts, bathing suit cover-ups and footwear should be worn at all times. Please dry off completely as wet floors are a safety hazard and always wear shoes/sandals, since open decks may become relatively hot.
 
Casinos, bars, retail shops, lounges and theatres are frequented by guests who dress according to daytime to nighttime standards. Basic rules still apply no matter the time of day – no swimsuits, wet clothes, or bare feet.
 
Please Note:

• All guests are expected to ensure their clothing and accessories are respectful to fellow guests and reflect our family friendly atmosphere. Specifically, items worn during the cruise should not contain any message that may be considered offensive or contain nudity, profanity, sexual innuendos/suggestions. In addition, clothing and accessories should not promote negative ethnic or racial commentary, hatred, or threats of violence in any form.    
• We kindly ask guests to respect the local culture and rules in the ports we visit. Some destinations, such as Lifou which is a tribal island, are populated by proud indigenous people whose culture is based on respect, and in many cases are highly religious. In such locations, the wearing of swimsuits in markets, and other public areas that are not swimming locations, is not permitted. The communities in these locations also request visitors to wear traditional one-piece or full piece swimsuits and refrain from wearing bikini or monokini type swimsuits whilst at the beach.

Carnival Holidays

• Carnival knows how to celebrate! Feel free to bring a special outfit for our “Grinchmas in July” cruises including our Ugly Sweater Contest, Christmas cruises or Halloween cruises. Please note that costumes with full masks are prohibited, but half masks are allowed.

Yes, we have a range of Wi-Fi internet plans available to purchase so you can stay connected during your cruise. For more information on available plans and to purchase, see our Internet Plans page.

How do I enrol in Carnival Rewards?

Log in to Carnival.com.au, or create or activate your account, and enrol in Carnival Rewards by accepting the program terms and conditions.

How do I earn Carnival Rewards Points and Status Qualifying Stars?

Members earn 3 Carnival Rewards Points and 3 Status Qualifying Stars for every USD$1 spent on eligible Carnival purchases. Points may be redeemed for eligible Carnival purchases, while Stars determine Carnival Rewards status. Other earning opportunities and exclusions may apply.

When will my Points and Stars appear in my account?

Points and Stars from eligible cruise fare, onboard spending, pre-cruise purchases, and casino play are credited to the member account approximately 14 days after the sailing is completed. During the 2026 transition, eligible pre-cruise activity may post separately at a later date. All earned Points and Stars will be captured and represented.

How do I redeem Carnival Rewards Points?

Eligible members may redeem Points toward cruise fare during booking or for eligible onboard purchases through the Carnival HUB app. Redemption for pre-cruise purchases will be introduced in a future release.

How do I see my Carnival Rewards status and benefits?

Your current Carnival Rewards status is shown in your profile on Carnival.com.au. Visit CarnivalRewards.com.au for information about the benefits available at each status level.

How did previous VIFP Platinum and Diamond status carry into Carnival Rewards?

• Diamond: Guests who earned VIFP Diamond status by 31 August 2026, receive lifetime Carnival Rewards Diamond status after enroling.

• Platinum: Guests who held VIFP Platinum status as of 31 August 2026, receive Platinum status through 31 December 2028 after enroling. At the start of each new two-year earning cycle, they also receive a 10,000-Star boost, providing Gold status and a head start toward a higher tier.

What if I was Platinum or Diamond but did not enrol before launch?

To receive full Carnival Rewards status and benefits, eligible guests must enrol. Previous Platinum and Diamond guests must enrol before the end of 2028, subject to applicable data-retention policies, to receive the full transition treatment described above.

When did Carnival Rewards begin?

Carnival transitioned from the VIFP Club to Carnival Rewards on 1 September 2026.

What happened to my VIFP number, and do I need to enrol?

Your VIFP number automatically became your Carnival Guest Number. Every guest receives a Carnival Guest Number regardless of loyalty program participation. To fully participate in Carnival Rewards, eligible guests must enrol and accept the program terms and conditions in accordance with applicable law.

Why did Carnival change the loyalty program?

Carnival Rewards gives guests the opportunity to earn Points and Status Qualifying Stars based on eligible spending, plus the flexibility to redeem Points on the Carnival cruise experiences that matter to them.

Where can I access my Carnival Rewards account?

Log in to Carnival.com.au to access your Carnival Rewards account and view available account information.

What if my cruise started before 1 September 2026, but ended on or after 1 September 2026?

The following loyalty benefits apply to guest whose cruise began before the launch of Carnival Rewards and ends after the launch day:

• Manage Booking, Check-In, and the boarding pass remain under the VIFP experience for that sailing.

• The Carnival HUB app shows the guest’s VIFP benefits.

• VIFP benefits, days sailed, and milestone rewards are honored on the sailing.

• Carnival Rewards Points and Status Qualifying Stars are also earned for eligible activity throughout the cruise.

• Points, Stars, and milestone days from the sailing become available after the voyage returns.

Why have Points and Stars from my eligible pre-cruise purchases not posted yet?

During the transition period, Points and Stars from eligible pre-cruise purchases may post separately at a later date as system enhancements are completed. All earned Points and Stars will be captured and represented.

What if I reached a higher VIFP status during a sailing that overlapped 1 September 2026?

If you reached a higher VIFP status on a sailing that included 1 September 2026, Carnival will recognise the upgraded VIFP status as your Carnival Rewards status for the program transition period. You will also earn Carnival Rewards Points on eligible purchases tied to that sailing.

What are Carnival Rewards Points and Status Qualifying Stars?

• Carnival Rewards Points are redeemable and may be used for eligible Carnival purchases.

• Status-Qualifying Stars determine your Carnival Rewards status: Red, Gold, Platinum, or Diamond.

• Members earn 3 Points and 3 Stars for every $1 USD spent on eligible Carnival purchases.

• Members also earn 1 Point for every casino point remaining at the end of a sailing and 1 Star for every casino point earned. 

What spending is eligible to earn Points and Stars?

Eligible categories include cruise fare, gratuities, transfers, and eligible pre-cruise and onboard purchases. Review the Carnival Rewards terms and conditions for the complete list of eligible categories.

What spending does not earn Points and Stars?

Excluded categories include Required Cruise Fees and Expenses, Government Taxes and Fees, air travel purchased through Carnival Fly2Fun, certain fare types, and other specified fees. Purchases made with Carnival Rewards Points, onboard credits, or Future Cruise Credits not originally funded by a guest’s own spending are also ineligible. Review the Carnival Rewards terms and conditions for the complete list.

Do bookings and eligible pre-cruise purchases made before launch earn Points and Stars?

Yes. Because Points and Stars are credited after a sailing is completed, eligible activity tied to a sailing ending on or after 1 September 2026, earns Carnival Rewards Points and Status Qualifying Stars. This includes eligible cruise fare, Carnival Vacation Protection, and other eligible pre-cruise purchases.

How are Points and Stars from cruise fare divided among guests?

• Single occupancy: The eligible travelling member receives the Points and Stars related to the eligible cruise fare.

• Multiple eligible guests in one stateroom: Eligible cruise fare activity is divided equally among eligible guests in that stateroom.

• Minors: The responsible party receives the Points and Stars related to the minor’s portion of eligible cruise fare.

• Multiple staterooms: Eligible activity is allocated among eligible guests within each respective stateroom.

• Non-members: A non-member may enrol during the voyage or within 180 days after sailing to receive their portion. If they do not enrol, their portion is forfeited and is not reassigned.

• Purchaser not travelling: Points and Stars go to the eligible guests who travel, not to the person who paid for the booking.

Who earns Points and Stars for onboard purchases?

Eligible onboard purchases earn Points and Stars for the member whose individual folio is charged. They are also earned by members when they use their Sail & Sign® card, including for purchases made through the Carnival HUB app. Purchases cannot be split between members after the fact. Members do not earn Points or Stars for onboard credit applied to a purchase.

Will I earn Points and Stars on a booking made through a Travel Advisor or Personal Holiday Planner?

Yes. Eligible bookings made through a Travel Advisor or Personal Holiday Planner earn Points and Stars. Exclusions may apply, including specified fare types and rate codes. 

Do I earn Points and Stars at Paradise Collection destinations?

At Celebration Key and RelaxAway, Halfmoon Cay members earn 3 Points and 3 Stars per eligible $1USD charged to their Sail & Sign® account.

How do casino players earn Points and Stars?

Casino activity is credited at the individual member folio level. Members earn 1 Carnival Rewards Point for every casino point remaining at the end of the sailing after any casino-point redemption for FunPlay, and 1 Status Qualifying Star for every casino point earned. Carnival Players Club benefits and offers are completely separate from Carnival Rewards.

Where can I redeem Carnival Rewards Points?

Carnival Rewards members can redeem points on:

• Cruise fare: Redeem Points during the booking process toward the deposit or eligible cruise fare. You may use a combination of cash and available Points.

• Onboard: Eligible members may redeem Points during the cruise through the Carnival HUB app for eligible onboard purchases, including shore excursions, specialty dining, spa treatments, drink packages, Wi-Fi, and more.

• Pre-cruise: Redemption for pre-cruise purchases is not yet available and will be introduced in a future release.

Is there a minimum or maximum number of Points I can redeem?

There is no minimum requirement to begin redeeming Points and no maximum redemption limit, provided you have enough available Points for the eligible purchase.

What happens to unused onboard credit redeemed with Points?

Onboard credit redeemed with Points is subject to the same eligible-purchase restrictions as regular onboard credit. Any unused portion at the end of the cruise automatically converts back to Carnival Rewards Points.

Will onboard pricing be the same as pre-cruise pricing?

Pre-cruise discounts are available only before sailing and may not be available onboard. Redemption of Points toward pre-cruise packages will be introduced at a later date.

What happens to redeemed Points if a booking is cancelled?

Redeemed Points are refunded under the same rules as cash payments and are subject to applicable cancellation penalties.

What are the Carnival Rewards status levels?

The status levels are Red, Gold, Platinum, and Diamond. Previous VIFP Blue tier guests who enroled before launch transitioned to Red status.

How do the Status-Earning Window and Status Enjoyment Period work?

The Status-Earning Window is a fixed period that applies to enroled members regardless of enrolment date.

The first Status-Earning Window is 1 September 2026, through 31 December 2028. The next window is 1 January 2029, through 31 December 2030.

If you earn enough Stars for a higher status during a window, your status is upgraded at that time. You enjoy the new status for the remainder of the current window and the following two-year Status Enjoyment Period.

At the start of each new Status Earning Window, Status Qualifying Stars reset to zero and activity in the new window determines status for the following enjoyment period.

How did previous VIFP Platinum and Diamond status carry into Carnival Rewards?

• Diamond: Guests who earned VIFP Diamond status by 31 August 2026, receive lifetime Carnival Rewards Diamond status after enroling.

• Platinum: Guests who held VIFP Platinum status as of 31 August 2026, receive Platinum status through 31 December 2028 after enroling. At the start of each new two-year earning cycle, they also receive a 10,000-Star boost, providing Gold status and a head start toward a higher tier.

What if I was Platinum or Diamond but did not enrol before launch?

To receive full Carnival Rewards status and benefits, eligible guests must enrol. Previous Platinum and Diamond guests must enrol before the end of 2028, subject to applicable data-retention policies, to receive the full transition treatment described above.

How do Carnival Rewards Milestones work, and do my previous sailed days count?

Carnival Rewards Milestones are based on days sailed. Enroled members are recognised on the cruise where they reach 50, 100, 200, and each subsequent 100 days sailed. Days accumulated before launch carry forward for enroled members. Recognition begins with the next milestone reached after launch; prior milestones are not awarded retroactively.

What recognition is included with a Carnival Rewards Milestone?

Milestones are celebrated onboard and may include Carnival Rewards Points, exclusive onboard gifts, a commemorative Sail & Sign® card, and recognition from the shipboard team.

Do I need to be a Carnival Rewards member to receive Milestone recognition?

Yes. You must be enroled in Carnival Rewards to receive Carnival Rewards Milestone recognition and benefits.

What changed from the previous VIFP recognition program?

Carnival Rewards continues the Platinum and Diamond ship-specific pin. The previous VIFP gift and Gold pin are no longer included. The Carnival Rewards Milestones program recognises members based on days sailed rather than number of cruises.

Do Carnival Rewards Points expire?

Points do not expire if you have eligible qualifying activity within a three-year period. Qualifying activity includes earning or redeeming Points. Each qualifying activity extends the expiration date by three years. Points do not expire for Carnival Rewards Mastercard cardholders while the applicable cardholder rule remains in effect.

What happens if I do not enrol, opt out, or later enrol again?

• If you have not enroled, you may request eligible Points and Stars for activity within the prior six months after enroling.

• If you opt out, your existing Point balance expires at midnight on the opt-out date and becomes zero.

• Points earned after opting out expire six months from their individual transaction dates and cannot be redeemed until you enrol again.

• If you enrol again before recently earned Points expire, those unexpired Points remain available.

Can Carnival Rewards Points or accounts be transferred to another person?

No. Carnival Rewards accounts, Points, and Stars are non-transferable. This includes transfers to family or household members and transfers following a member’s death or divorce.

What happens if I enrol or opt out during a voyage?

If you enrol during a voyage, the Sail & Sign® card and Carnival HUB app may not reflect membership until a subsequent voyage. If you are travelling on back-to-back cruises, the updated membership status will be reflected for the next voyage. If you opt out during a voyage, the existing membership status remains reflected for the rest of that sailing.

Can minors participate in Carnival Rewards?

No. Guests under age 18 cannot participate. Minors sail with the same status and benefits as the responsible paying adult. The responsible adult receives the Points and Stars from the minor’s eligible pre-cruise and onboard spending.

What happens to a minor’s previous Platinum or Diamond status and days sailed?

When a minor turns 18, they may activate their Carnival.com.au account using their Carnival Guest Number and enrol in Carnival Rewards. A minor who held VIFP Platinum or Diamond status as of 31 August 2026, will receive the applicable status recognition after enroling. Cruise days accumulated as a minor also carry forward, and the member will be recognised at the next Carnival Rewards Milestone.